CMAA Review 3

Question 1

Which of the following methods describes the best practice for informing waiting patients about delays?

Accepted Answer

Explain to patients that there will be delay, & offer option to reschedule

Question 2

Pt has Medicare and Medicaid. Which of the following is an appropriate explanation of the patient’s insurance benefits

Accepted Answer

Your Medicaid coverage is secondary to your Medicare coverage

Question 3

MRI is at 5218 Oak Street at 2 pm & ask for your tech, Shelley.” Which of the following info is essential to add

Accepted Answer

The facility’s telephone number

Question 4

Which of the following is the proper procedure for a CMAA when updating a patient’s address in her medical record

Accepted Answer

Date and initial the change

Question 5

A patient has inflammation of the knee from overuse. Which of the following terms describes this patient’s condition?

Accepted Answer

Bursitis

Question 6

When reviewing incoming mail, the practice of underlining significant words and phrases during sorting is called

Accepted Answer

Annotating

Question 7

A CMAA is scheduling an appointment for a patient who reports having blue and gray fingers and toes. What's this called?

Accepted Answer

Cyanosis

Question 8

Which of the following patient’s files should the medical administrative assistant file last?

Accepted Answer

Jon Reginald

Question 9

In which of the following situations should a medical administrative assistant use an encounter form?

Accepted Answer

To submit a claim for services rendered

Question 10

Which of the following strategies should the assistant use to make sure the patient understands what to expect?

Accepted Answer

Give the patient written information about preoperative care

Question 11

Which of the following actions is an example of a CMAA exhibiting professionalism at the reception desk?

Accepted Answer

Finishing scheduling a follow-up appointment before answering a phone call

Question 12

A CMAA should identify which of the following diagnoses as fulfilling Medicare eligibility requirements?

Accepted Answer

End-stage kidney disease

Question 13

A provider advises an emancipated minor to have a procedure. the minor has the right to

Accepted Answer

Refuse treatment

Question 14

After a CMAA composes a business letter, under which of the following circumstances must the physician sign the letter

Accepted Answer

Letters to colleagues or officers of a medical society

Question 15

In which of the following circumstances is a patient’s original medical record removed from a provider’s office?

Accepted Answer

When a subpoena has been issued

Question 16

A CMAA is reviewing a pt’s record of operative procedures for a recent surgery. What does “dilate” mean?

Accepted Answer

The expansion of a body structure

Question 17

A medical administrative assistant can find which of the following information on a medical history form?

Accepted Answer

Social history

Question 18

A CMAA takes a phone message regarding a patient who is ill. What info should be include in the message?

Accepted Answer

Administrative assistant’s initials

Question 19

A CMAA dr’s office receives a call from a pt who reports that she has palpitations. What should be scheduled

Accepted Answer

Electrocardiography

Question 20

OSHA training instructs employees about the hepatitis B vaccine What info should be included?

Accepted Answer

Employee has right to decline vaccine but must sign a declination form

Question 21

A pt just had a diagnostic procedure tells you that he is very anxious about the results. What should you do

Accepted Answer

Confirm that the patient has a preferred method of communication on file

Question 22

Which of the following agencies creates immunization schedules?

Accepted Answer

CDC

Question 23

A CMMA is transferring paper med rec to storage. In adhering to the HIPAA privacy rules, what should the assistant do

Accepted Answer

Lock the storage area

Question 24

A pt is scheduled to have a pericardiocentesis. Which of the following systems will be assessed during this procedure?

Accepted Answer

Circulatory

Question 25

After reviewing test instructions with a pt, the CMAA should do which of the following to confirm pt understands

Accepted Answer

Ask the patient to repeat the instructions

Question 26

The Medicare and Medicaid programs are overseen by which of the following agencies?

Accepted Answer

CMS

Question 27

An adult patient returns to an office after not being seen by the provider for 2 years. What is the status

Accepted Answer

Inactive

Question 28

A medical administrative assistant should identify which of the following acronyms as a health insurance plan?

Accepted Answer

BCBS

CMAA Review 3

Questions 28

CMAA Review 3

Questions 28