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CMAA Review 3 Flashcards | StudBud
CMAA Review 3
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Which of the following methods describes the best practice for informing waiting patients about delays?
A
Inform patients as they check in that they will be seen as soon as possible
B
Have patients escorted to examination rooms, and inform them of the delay
C
Explain to patients that there will be delay, & offer option to reschedule
D
Post a written notice on reception window to see administrative assistant
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