Relocation is a termination management process which involves:

Keeping an employee in their current role at another office

Maslow argues needs are organised in to a hierarchy. Which is the order he gives to each need?

Physiological; Safety; Belonging; Esteem; Self-Actualisation

What is the purpose of 'Induction'?

To formally introduce employees and provide basic training

Job security is an employee expectation that refers to employees having:

A sense of stable and ongoing employment

What did Locke say goals need to be, if they are to effectively drive employee motivation?

Clear, Specific, Challenging-not overwhelming, Collaborative

A similarity between Maslow's and Herzberg's theories is that:

Both argue intrinsic factors (achievement) drive motivation

If employees lack motivation due to a lack of 'belongingness' or 'love', the HR manager should:

Assess the organisation's induction processes

What is a common disadvantage of external recruitment?

It can be quite expensive in producing a quality job ad

What is 'employee motivation'?

Factors that drive an employee and encourage achievement

What is 'recruitment'?

The process of attracting a pool of applicants for a job

Which of Maslow's needs are considered to be 'intrinsic'?

Self-actuailisation and Self-esteem

What is a key argument of Herzberg's two-factor theory?

Motivators drive :) and hygiene factors only prevent :'(

According to Herzberg's theory, pay and conditions is considered:

A hygiene factor which prevents dissatisfaction

If employees lack motivation due to a lack of 'Self-esteem', the HR manager should:

Assess the organisation's Training practices

What is meant by an 'employer of choice'?

LSOs that provide most attractive conditions of employment

If a LSO has an issue with number of customer complaints (service quality), it should focus on:

Both Training and Performance Management

Which of the following is the correct order for the selection process?

Screen; Short-list; Interview; Reference Check; Offer

Which of the following best describes the employee expectation of 'work-life balance'

Achieving 'evenness' in demands between home and work

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Review of Human Resource Management and Motivation Theories

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Review quiz for Unit 4 Outcome 1 - Managing the HR Function

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Questions 35

Answers

1
Relocation is a termination management process which involves:
Changing an employee in to another role at the same office
Teaching an employee new skills/abilities for a future role
Making a person's role 'surplus' to requirments
Keeping an employee in their current role at another office
2
McDonalds has decided to make ALL of its stores open 24/7. This will most likely affect:
Work-life balance of its staff
Employment conditions of its staff
Job security
Both A and B
3
Which of the following describes the skills, qualifications and experiences needed for a job?
Job description
Job design
Job analysis
Job Specification
4
Maslow argues needs are organised in to a hierarchy. Which is the order he gives to each need?
Physiological; Safety; Belonging; Esteem; Self-Actualisation
Esteem; Belonging; Safety; Physiological; Self-Actualisation
Physiological; Esteem; Belonging; Safety; Self-Actualisation
Safety; Physiological; Belonging; Esteem; Self-Actualisation
5
What is the purpose of 'Induction'?
To let someone know they've been terminated
To formally introduce employees and provide basic training
To induct people
To negotiate wages and conditions in a contract
6
Job security is an employee expectation that refers to employees having:
A sense of safety at work when completing roles/tasks
A 'balance' in their working and personal life.
A sense of stable and ongoing employment
Reasonable wages and conditions of employment
7
What did Locke say goals need to be, if they are to effectively drive employee motivation?
Clear, Specific, Really Challenging, and Overwhelming
Clear, Specific, Collaborative and Not Challenging
Clear, Specific, Challenging-not overwhelming, Collaborative
Clear, Specific and Challenging with Feedback
8
What would a remuneration package NOT include?
Performance-based bonuses
Allowances (e.g. eTag)
Company car
Base wages/salary
9
Ford and Holden are closing their Australian operations in 2016. This will likely affect:
The job security of its staff
The conditions of employment of its staff
The work-life balance of its staff
The OH&S expectations of its staff
10
A similarity between Maslow's and Herzberg's theories is that:
Both argue intrinsic factors (achievement) drive motivation
All of the above
Both argue that needs are organised in to a hierarchy
Both argue intrinsic and extrinsic factors drive motivation
11
If employees lack motivation due to a lack of 'belongingness' or 'love', the HR manager should:
Assess the organisation's induction processes
Both A and C
Assess the organisation's training practices
Assess the organisation's Reward and Recognition processes
12
What is a common disadvantage of external recruitment?
It can be quite expensive in producing a quality job ad
New employees can act as a driver for positive change
It gives you a large pool of candidates to select from
It creates promotion opportunities for your talented staff
13
When a HR manager is managing termination, they must manage employees':
Entitlements and Transitions
Training needs
OH&S Training
Reference Checks
14
What is 'employee motivation'?
Extrinsic motivation
The motivation employees have at work
Intrinsic motivation
Factors that drive an employee and encourage achievement
15
Which theorist proposed a goal-setting theory arguing goals and feedback drive motivation?
Herzberg
Locke
None of them
Maslow
16
What is 'recruitment'?
The process of narrowing down a pool of applicants
The process of attracting a pool of applicants for a job
Analysing the tasks that will be performed day-to-day
Recruiting people
17
What are the three phases of the 'employment cycle', in correct order?
Maintain-Terminate-Establish
Establish-Obtain-Maintain
Obtain-Maintain-Terminate
Establish-Maintain-Terminate
18
Which of Maslow's needs are considered to be 'intrinsic'?
Safety and Self-esteem
Physiological, Safety and Belonging
Self-actualisation only
Self-actuailisation and Self-esteem
19
Applying OH&S and EEO legislation, among others, is an example of:
Socially responsible HRM
Both
Neither, it's the law
Ethical HRM
20
Which motivation theorist argues that all needs are organised in to a hierarchy?
Maslow
All of the above
Herzberg
Locke
21
What is a key argument of Herzberg's two-factor theory?
Motivators drive :) and hygiene factors only prevent :'(
All people are motivated by money
Motivation is like an ice cream with a cone
Motivators prevent :'( and hygiene factors drive motivation
22
According to Herzberg's theory, pay and conditions is considered:
a hygiene factor which drives satisfaction
A motivation factor that drives motivation
A motivation factor which prevents dissatisfaction
A hygiene factor which prevents dissatisfaction
23
Which of the following is NOT a HR practice/process in the 'Maintenance' phase?
Reward and Recognition Management
Both A and C
Redundancy management
Remuneration
24
"Teaching employees skills and abilities that are required for their current role" is:
Induction
Redployment
Training
Development
25
If an LSO is seeking to improve its 'number of sales', it should focus on:
Improving the sales skills of employees through training
Introduce performance-based pay for employees
All of the above
Appraise the performance of the sales team
26
Induction is a HRM practice/process. Which phase of the employment cycle does it belong to?
Maintenance Phase
Induction phase
Termination Phase
Establishing Phase
27
If employees lack motivation due to a lack of 'Self-esteem', the HR manager should:
Assess the organisation's HR planning processes
Assess the organisation's Training practices
Assess the organisation's Recruitment processes
Assess the organisation's termination processes
28
A criticism of ______'s theory is that managers control factors that don't influence motivation
All of the above
Maslow's
Herzberg's
Locke's
29
Which of the following is NOT a HRM practice/process in the Establishing Phase?
Selection
Remuneration
Induction
HR Planning
30
What is meant by an 'employer of choice'?
LSOs that are really ethical and socially responsible
Employers that make great choices
LSOs that provide most attractive conditions of employment
They are LSOs that are employers of choice
31
If a LSO has an issue with number of customer complaints (service quality), it should focus on:
Both Training and Performance Management
Training
Performance Management
Job analysis and Job design
32
Which of the following is the correct order for the selection process?
Short-list; Reference Check; Interview; Screen; Offer
Screen; Short-list; Reference Check; Interview; Offer
Screen; Interview; Shortlist; Reference Check; Offer
Screen; Short-list; Interview; Reference Check; Offer
33
'Intrinsic' motivators are factors personal to employees such as achievement and pride in work.
False
True
34
Which of the following best describes the employee expectation of 'work-life balance'
Receiving reasonable pay and conditions for your labour
Achieving balance for work and life
Having an ongoing and stable job
Achieving 'evenness' in demands between home and work
35
Which of the following is NOT a performance appraisal tool used in performance management?
Remuneration
360* feedback
Management by Objectives
Ranking approach

Review of Human Resource Management and Motivation Theories Flashcards | StudBud