WJEC Hospitality and Catering LO1

Question 1

Which of the following is NOT a main feature of a fast food menu?

Accepted Answer

Chefs need to be highly skilled

Question 2

Which job roles are part of front of house?

Accepted Answer

Receptionist, Head Receptionist, Night Porter

Question 3

What are the working conditions of working in a pub kitchen?

Accepted Answer

Very hot temperatures, Noisy conditions

Question 4

Which of the following is an example of where hospitality is provided at non-catering venues?

Accepted Answer

All of the above

Question 5

Which job role is responsible for making sure ALL guest bedrooms are ready for customers?

Accepted Answer

Head Housekeeper

Question 6

Which of the following are common features of a holiday park?

Accepted Answer

All of the above

Question 7

Which facilities/ services are commonly offered by a train?

Accepted Answer

'Buffet carriage' where customers order food at a counter, Limited choice of food and drink

Question 8

Which personal qualities are important for Wait Staff to have?

Accepted Answer

Able to work under pressure, Confident e.g. able to approach and speak to people, Works well in a team

Question 9

Which of the following is NOT an example of a commercial hospitality establishment?

Accepted Answer

Hospital Catering

Question 10

Which of the following are common features of a “table d'Hote” menu?

Accepted Answer

All of the above

Question 11

Select the facilities commonly offered by a 5* hotel.

Accepted Answer

Large spa facilities, Large public areas e.g. lounges and gardens, Proactive level of service, Valet Parking

Question 12

Which of the following are common features of a hostel?

Accepted Answer

Sociable- guests get to meet people, Popular with guests on a budget

Question 13

Casual staff...

Accepted Answer

Get holiday pay

Question 14

Which type of menu has a range of dishes which are priced individually and cooked to order?

Accepted Answer

A la carte

Question 15

Select the examples of seasonal jobs.

Accepted Answer

Summer jobs e.g. at a campsite, Winter jobs e.g. ski rep in a hotel, Christmas Jobs e.g. Father Christmas

Question 16

Which types of menu does NOT have a limited choice of food?

Accepted Answer

A la carte

Question 17

Which is an example of a non-residential business?

Accepted Answer

Sports Venue e.g. Wembley Stadium

Question 18

Which job role is responsible for completing any repairs e.g. a loose towel rail?

Accepted Answer

Maintenance Officer

Question 19

Part time staff...

Accepted Answer

Get holiday pay, Have a permanent contract, Are contracted to a set number of hours a week

Question 20

What are the main duties of a General Manager?

Accepted Answer

Responsible for making a profit, In charge of day-to-day running of the company, Hiring managers

Question 21

Which personal qualities are important for a Receptionist to have?

Accepted Answer

Able to work under pressure, Honest, Good verbal communicator (speaking), Good computing skills

Question 22

Select the rating systems which are used to classify hotels in the UK.

Accepted Answer

AA, Visit Britain

Question 23

Which types of business would NOT use a 'contract caterer'?

Accepted Answer

Restaurant

Question 24

Select the facilities commonly offered by a 5* hotel.

Accepted Answer

Large spa facilities, Proactive level of service, Valet Parking, Large public areas e.g. lounges and gardens

Question 25

What are the working conditions of working as a Hotel Porter?

Accepted Answer

High level of social contact - work with a lot of people, On your feet a lot

Question 26

Which of the following are common features of a bed and breakfast?

Accepted Answer

All of the above

Question 27

What are the main duties of a Kitchen Porter?

Accepted Answer

Wash up equipment, Clean up after Chefs

Question 28

Which of the following is NOT an example of benefits and rewards?

Accepted Answer

Holiday pay

Question 29

What is the name of the food service where food is 'finished' at the table by skilled staff?

Accepted Answer

Gueridon

Question 30

A new hotel is opening. What are the advantages to the local economy?

Accepted Answer

Hotel guests will spend money in surrounding area e.g. pubs, Jobs for local people in the hotel, Bring work to local businesses e.g. Taxi company

Question 31

Which facilities/ services are commonly offered by an airline?

Accepted Answer

Limited choice of hot and cold food, Hot and cold drinks, Duty free items on sale e.g. alcohol

Question 32

Which personal qualities are important for a Head Chef to have?

Accepted Answer

Good with numeracy e.g. budgets, Be able to lead and motivate a team, Able to work under pressure

Question 33

What are the main duties of a Porter?

Accepted Answer

Give directions to local attractions, Carrying luggage e.g. suitcases, Make restaurant reservations for guests

Question 34

Which job role is the first basic training as a Chef?

Accepted Answer

Commis Chef

Question 35

Which of the following is NOT a key feature of a 'fine dining' restaurant?

Accepted Answer

Limited choice of food

WJEC Hospitality and Catering LO1

Questions 35

WJEC Hospitality and Catering LO1

Questions 35