IBM1013 Final Exam Review

People who desire money score higher on self-esteem, need for achievement, and Type A personality measures.

Increasing the driving forces to direct behaviour away from the status quo is a means of doing which of the following ?

Tina is seeking acceptance & friendship at her workplace. According to Maslow, Tina is trying to fulfill her ____ needs.

________ assumes that employees have little ambition, dislike work, and want to avoid responsibility.

Risk is always negative

An unsatisfied need creates ________.

Members of a virtual team never actually communicate with one another.

Falling interest rates is an example of which external force for change?

Sales data from the same date exactly one year ago are an example of ________.

Which of the following is included under the change category entitled structure?

Which element of motivation is a measure of intensity or drive?

According to Lewin, successful change can be planned and requires three stages: unfreezing, changing, and refreezing.

Some organizational tasks are better done individually than in a team or group.

Let's try this again. The course code for this class is ........

The "calm waters" metaphor envisions a trip over unfamiliar waters with a crew that has never before worked together.

Risk can be desirable and can deliver benefits or rewards

Changes in employee attitudes, expectations, perceptions, or behaviours all fall under which change category?

A company that decides to decentralize its sales procedures is managing what change category?

Zero Waste- means limited waste is sent to the landfill

There are only two types of risk assessment top-down and bottom-up.

In the storming stage of group development intragroup conflict often occurs.

According to Maslow's theory, when does a need stop motivating?

The direction of an individual's motivation can be channelled to benefit ________.

Josh, spent the morning reading the company's most recent annual report. This document serves as a source of feedbac

If you receive a grade of 78.2%, you final grade is ......

Compromising is both the most assertive and cooperative approach to conflict resolution.

Change agents can be either managers or nonmanagers.

Control is the process of monitoring activities to ensure that they are being accomplished as planned.

According to Maslow, the drive to find food, drink, and shelter is based on which level of needs?

Employers have the legal right to monitor employees' email, telephone conversations, and computer usage at work.

The three key elements in the definition of motivation are ________, organizational goals, and needs.

Which of the following is a typical stage of group development?

Which of the following characteristics do groups and teams always have in common?

Cross-functional teams, self-managed teams, and task forces are all examples of informal groups.

A metaphor for an organization a group of strangers aboard a raft travelling at night toward an uncertain destinat

Idea champions tend to be risk takers.

The International Financial Reporting Standards represent an example of which external force for change?

The purpose of the Risk Register is to facilitate ownership and management of each risk.

Creativity is the ability to make unusual and meaningful associations between ideas.

Most carbon omissions from logistical activities are caused by freight transport.

Risk attitude is the organizations approach to assess, pursue, retain, or avoid risks.

Reverse logistics is the return, the recovery, and the recycling of products

Being a big picture thinker in a team is an example of a specialist role.

Which phenomenon in today's business climate has made the "white-water rapids" metaphor popular?

Which of the following is part of the change category of technology?

Organic organizations tend to inhibit innovation.

Such factors as status, recognition, attention, self-respect, autonomy, & achievement is which of Maslow's needs?

Social loafing is the tendency of individuals to expend less effort when working collectively than working individually.

Job-related dissatisfaction, tension, anxiety, irritability, boredom, & procrastination are physical symptoms of stress.

A strong sense of group identity and camaraderie develops in the ________ stage of group development.

Selection is important in the success of a team.

Government laws and regulations are considered external forces for change.

Other freight transport environmental costs stem from noise, vibrations, and accidents

The motivation process moves from unsatisfied need to tension to ________.

The purpose of risk assessment is not to identify the significant risks that could impact the selected feature

Attitudes to risk:  4Cs; Comfort, Cautious, Concerned, Critical

Maslow's hierarchy of needs proposes that an individual begins by first satisfying their ________ needs.

Time deadlines tend to increase innovation.

Greening of Logistics means ensuring that these activities are environmentally friendly & not wasteful.

Many of today's managers face constant change, bordering on chaos.

The third and final step in the control process is ________.

Which of the following terms best describes the two primary views of the change process?

The ________ stage is complete when members begin to think of themselves as part of a team.

In process consultation, ________ observe and analyze an organization to find ways to improve interpersonal processes.

Groups tend to go through five stages as they develop.

Standards that managers use as specific performance indicators in the control process are developed in the ___ function.

Some control criteria, such as employee satisfaction and absenteeism, are applicable to almost any management situation.

It is easier for managers to communicate and establish new values in a large corporation than a small organization.

Risk appetite is the immediate or short-term willingness of an organization to undertake an activity that involves risk

Change can't be eliminated, so managers must learn to ________ successfully.

Formal groups occur naturally in the workplace in response to the need for social contact.

An effective control system ensures that activities are completed in ways that ________.

A corporate plan will always need to be developed in order to execute strategy and monitor progress against objectives.

All organizations are ‘risk adverse’.

Formal groups ________.

(‘ERM’) is a strategic business discipline that supports the achievement of an organization’s objectives

The Triple Bottom Line consists of Profits, The Planet and People

________ is the end result of an activity.

________ assumes that employees enjoy work, seek out and accept responsibility, and exercise self-direction.

Risk likelihood categories are : unlikely, possible, likely, almost certain

Willingness to exert high levels of effort to reach organizational goals, to satisfy individual need, is called _

Virtual teams use technology to link physically dispersed members in order to achieve a common goal.

The ________ metaphor is best illustrated by Kurt Lewin's model of the change process.

Cross-functional teams are composed of people from different work areas.

Which of the following is an informal group?

Stress isn't always bad for an individual.

According to Herzberg, those factors that increase job satisfaction are ________.

Self-managed team a formal group who operate without a manager & are responsible for a complete work process or segment.

Eco-Efficiency- means producing more goods and services with less energy and fewer natural resources.

Organizational change makes planning more efficient and simple to execute.

Green productivity is a strategy enhancing productivity & environmental performance 2 improve socio-economic development

Risk assessment involves the recognition of risks and the rating of them to determine the significant risks.

Mariah's job is to compare each department's monthly budget to its actual expenditures. What type of function is that?

________ teams use technology to link physically dispersed members to achieve a common goal.

Effective team leaders are increasingly taking the role of coach and facilitator.

Job sharing is the practice of having two or more people split a full-time job.

Which of the following is the top level in Maslow's hierarchy of needs theory?

Risk impact categories are: small, moderate, severe, catastrophic