Chapter 2

"Signal 32"

before writing a report you should

leads to confusing or misleading reports

language used and often misunderstood by the general public that a trade or profession uses

Which is not part of command presence by definition

if a report lists all of the facts it is

if a reports words have only one interpretation it is

reports are always written in

rules that govern a language's usage

used according to FSS to report the amount of inmates present

Jargon, stereotyping, derogatory hand gestures, failure to listen, tone of voice

words with subject, verb, sometimes object, complete thought

contains date/time, location, case #, assignment or location

when asking questions convey

Used to direct, influence, or give orders

circuit that suppresses the output of a radio

rabbit/hole/box/rip/kite

grouping information based upon date and time

signs of deception that can generally not be controlled such as flushed or pale skin

letters of the english alphabet only

Which inmates are more impressionable

Conversation between CO and another to obtain facts

ensuring a report is factual, organized, and accurate

Our primary method of communication

was involved/are the victims/reported it

a good way to review your reports for accuracy is to

Involves exchanging ideas, messages and information between people

once a report is written, submitteed, and approved

did it occur/were people at the time

Interviews are generally NOT used for

a question the requires a specific answer such as a multiple choice question

the reader should have a

"have you read the rules and regulations"

What should you do before trasmitting a message on the radio

if a report is readable when written by hand it is

if a report avoids wordiness and is brief it is

happened/action taken/evidence collected

conducting an interview should begin

used to document 15-minute watch, direct observation, suicide watch

if a report is turned in promptly it is

Recognizing verbal and non-verbal cues is essential in detecting

bein respectful and treating in a dignified manner

written account of all facts regarding incidents involving CO's

ensuring proper spelling, punctuation, capitalization, grammar

vocabulary of invented words that used by a specific group, REGION, trade or profession.

Not part of active listening

significant facts of incident

"you removed the packet of candy from the canteen"

did incident occur/did officer arrive

Mop the floor

Permanent record of an incident which may or may not be under oath

action taken

accept/except two/to/too there/they're/their

a group of words that lacks one of the required things defined in sentence

grouping information based upon the type it is

Using profane or indecent laguage over the radio is prohibited by

if a report answers who, what, where, how, when, why it is considered

detailed account of inmates rule violation - ensures due process

reporting minor discipinary violations indicating counseling

if a report has no opinions it is

numbers and letters or combination of all

Radio in the control room or command center

notes can be used

administering first aid / escorts / transports / notifying OIC are considered

shakedown/PC/jit/CERT/DR

language used in text messages and didgital communications

used to report incidents in detail

paying full attention and understanding without interupting

10 precedes numbers and stand for activities

Facial expressions, posture, and body language don't always align with

"Did you take the inmates shoes"

the acronym ________ is a good way to remember the 5 basic steps to writing a report

Which of the following is NOT a basic element of communications

Smiling, sweating, clenched fists, crossed arms, smiling

commonly mispelled word

an incident report and disciplinary report must be attached to this

Racial identity is based upon appearance

"what happened next"

Speaking slowly, use evenly controlled tone of voice, avoiding emotion have to do with

did incident start/was incident reported

Things that ARE NOT needed to be documented in a report

handheld/portable, base station, mobile

incidents are reported in what format

who can make a special request for assistance during an interview

be careful as to _____. It might not be factual information.

Effective communication should prompt a response or

writing down brief observations (notetaking) is part of _______

the way information is organized

detailed account of incident