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Final D #4 Flashcards | StudBud
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Final D #4
Final D #4
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1
Information about the ingredients in cosmetic preparations and other products are included in a(n)
FDA
DoL
OSHA
SDS
2
Ingrid is an excellent cosmetologist, but has difficulty taking a test. Her coach advised her to look at what question
Compare and contrast different types of salons.
Which of the following is usually part of a practical exam?
What are the requirements for licensure?
Define each of the following terms.
3
What term refers to a plan to meet financial obligations?
Budget
Chart
Portfolio
Worksheet
4
They drive to taking necessary action to achieve a goal as known as
Motivation
Integrity
Ability
Enthusiasm
5
When choosing a salon for employment opportunities, it is critical to choose one that
Services the type of clients you wish to serve
Provides for an easy commute
Places all employees in the same position
Is trendy and fashionable
6
Scheduling clients for the next appointment before they leave the salon is known as
Referring
Upselling
Rebooking
Marketing
7
During which period of business would you want to move into a full-time manager of the overall business and retirement
From years 11 to 20
From years 5 to 10
From years 2 to 5
From years 20 onward
8
After your salon visit, it is customary to
Text a message to the manager
Call the receptionist
Send a thank-you note
Wait for a call back
9
Which promotion method is an example of social media
Advertising supplements in local papers
Bulletin boards at community centers
Photo sharing sites such as Instagram
Distributing flyers at events such as bridal shows
10
High frequency electrotherapy machines have how many electrodes
Four
Three
One
Two
11
An applicator used to direct electric current from the machine to the clients skin is a(n)
Microcurrent
Electrode
Charger
Extractor
12
A salary plus commission structure is used to motivate practitioners to increase
Skills
Credit
Confidence
Productivity
13
The point over a muscle where pressure or stimulation will cause contraction of the muscle is the
Muscle connection
Motor point
Stimulator
Relaxation center
14
If possible, a simple résumé should have _ page(s)
Two
Three
One
Four or more
15
To prepare for questions, and maybe ask during an employment interview, it is important to
Be noncommittal
Avoid difficult questions
Reflect on the answers in advance
Master the art of transparency
16
A stockholder of a corporation is required to pay unemployment insurance taxes on his or her
Merchandise
Profits
Investments
Salary
17
What is a deep rubbing massage movement where pressure is applied to the skin while moving over an underlying surface
Friction
Kneading
Tapotement
Rubbing
18
An individual who determines policies, decision making, assumes expenses, receives profit, bears all losses is the
Stockholder
Corporate proprietor
Partner
Sole proprietor
19
To provide a buffer for the skin when using a brushing machine, apply a thick layer of cleaner or
Astringent
Paraffin
Gauze
Moisturizer
20
A small salon that is owned by an individual or two or more partners is called a(n)
High-end salon
Corporate chain
Franchise salon
Independent salon
21
What is the average time an employer will spend scanning a résumé?
60 seconds
2 minutes
20 seconds
10 seconds
22
Newspaper or radio ads and charitable events can best be described as forms of
Upselling
Advertising
Branding
Educating
23
During which period of business should you focus on tending to clientele and its employees to grow and expand
From years 11 to 20
From years 20 onward
From years 2 to 5
From years 5 to 10
24
Brigida is paid based on an hourly rate as well as a percentage of whatever product she sells. This pay plan is
Salary
Commission
Salary plus commission
Commission plus tips
25
When opening a new business, the location selected should reflect your
Future goals
Primary clientele
Commute time
Personal preferences
26
Who, among the following is exemplifying good Salon teamwork
Spending time between clients reading up on the latest styles
Pitching in to fold towels while you’re not busy
Always being truthful
Always early for your shift
27
To be successful in sales, do you need ambition, determination, and a
Client base
Forceful personality
Introverted demeanor
Pleasing personality
28
What is a bound collection of photos and documents that reflects skills and accomplishments in your field
Brochure
Résumé
Employment notebook
Employment portfolio
29
In order to have a successful business, a top priority in the allotment of funds is to
Interview potential employees
Develop an image
Meet payroll obligations
Keep accurate inventory
30
A Salon can be thought of as a team environment that requires you to practice and perfect your
Boundaries
People skills
Individualism
Financial savvy
31
Light therapy using a light emitting diode LED uses blue white to treat skin that is
Dry
Acne prone
Wrinkled
Sensitive
32
Pressing and twisting the tissues with a fast back-and-forth movement is a form of friction known as
Kneading
Wringing
Rolling
Chucking
33
Dani is putting together her portfolio. Which photographs should she include
Family pictures in which she is enjoying herself
Before and after shots showing the services she provided
Candid shots taken as she performed services
Photos of styles that inspire her
34
Maria loves to go to classes offered by famous stylists and watch online videos of new techniques. Her behavior is
Putting others first
Being punctual
Being a lifelong learner
Being true to her word
35
What is compensation that is paid as a direct result of the total amount of service dollars generated for a Salon
Salary
Minimum wage
Bonus
Commission
36
What is the practice of recommending and selling additional services to clients?
Upselling
Motivating
Referring
Retailing
37
A single mother with minimum wage job, is interviewing for salon positions while in school. What’s the best advice
Concentrate on hair and make up, clothing is umimportant
Contact dress for success, or wardrobe for opportunity to obtain clothing
Wear clothing from your school with school colors to show school loyalty
Where a cover-up over every day clothing so that you demonstrate services
38
What should be the primary concern when planning and constructing a physical layout of a salon
Maximum efficiency
Color schemes
Expected depreciation
Aesthetic appeal
39
Which business structure saves you money in taxes,provides business flexibility, and makes raising capital easier
Corporation
Conglomerate
Sole proprietorship
Partnership
40
Sondra is preparing her resume and struggling with content b/c her previous work has been a store clerk.
Include prior employment but leave out supervisor’s contact information
Skip the employment, history section due to no relevance
Emphasize how being a store clerk helped her deal with different customers
Modify her job description to target the desired qualifications for job
41
What is a written agreement with a building owner that outlines of responsibilities for repairs and expenses?
Business sell
Lease
Business plan
Non-compete agreement
42
Which section of the business plan includes a long-term picture of what the business will look like when it gets there
Vision statement
Organizational plan
Goals and objectives
Mission statement
43
During a job interview, Oskar is asked to describe his code of moral and artistic values. What is being asked of him?
His integrity
His “people” attitude
His work ethic
His enthusiasm
44
Informing clients about a product, without stressing that they purchase it, is known as a(n)
Soft sell
Recommendation
Tailored target
Hard sell
45
Azalee works at a job that does not have job descriptions. What is the best approach in this situation?
Ask the manager to write one as soon as possible to avoid legal problems
Write a draft job description and share it with her Manager
Report it to the salon state, since job descriptions are mandatory
Don’t let it bother her, job descriptions aren’t that important
46
Francesca is looking forward to a long weekend but her manager asked her to work Friday and Saturday. She agrees to.
Being punctual
Being a lifelong learner
Being true to her word
Putting others first
47
Diedre enjoys spending extra time with her clients in building relationships with each of them. What salon is good
Basic value-priced
Franchise
Mid-priced, full service
National chain
48
Nina is worried about taking the written licensing exam b/c due to her reading learning disability. What action should
Provide documentation and ask for accommodations such as more time
Ask to be excused from the written portion, and only take applied portion
Take the exam like everyone else, then retake if necessary
Accept the fact that due to her disability she may never get a license
49
Which element is central to the salon business for both clients and coworkers
Brand
Punctuality
Competitiveness
Trendiness
50
Comparing answers to some of your questions from salon, interviews will help you choose
The salon at offers the best package of income and career development
A salon that offers immediate management positions
Your mode transportation and housing arrangement
A salon with a largest number of valued clients
51
Jasmine wants to make sure she rebooks clients as much as possible. Which approach would be best
Write the client a note, including a card to be used for rescheduling
Scheduling the next appointment while the client is in the salon
Rely on the salon scheduler to handle rebooking
Calling a week after the last service to see if they want to rebook
52
What is the process of softening in emulsifying hardened sebum that is stuck in the hair follicles
Desincrustation
Galvanic
Exfoliation
Microcurrent
53
_ is a form of petrissage in which the tissue is grasped, gently lifted, and spread out
Effleurage
Tapotement
Fulling
Tapping
54
Katrina is usually early and will prepare for her first client of the day. Her behavior is best described as
Putting others first
Being true to her word
Being punctual
Being a lifelong learner
55
What is the most reliable method of compensation for a new salon professional
Commission
Tips
Salary
Cash
56
What is a stimulating form of massage that consist of short, quick, tapping, slapping, and hacking movements
Tapotement
Petrissage
Kneading
Friction
57
The first and last person who has contact with a client visiting the salon is typically the
Stylist
Receptionist
Cleaner
Manager
58
Recommending professional products to clients for at home care is known as
Servicing
Commissioning
Upselling
Retailing
59
Patti is interviewing for her dream job, and they ask the number of children she has. What should she do?
Calmly state that she would prefer to focus on her relevant skills
Explain that she does have children, but doesn’t plan on having more
Be truthful and share pictures of her children
Tell the interviewer the question is illegal and that she’ll need a lawyer
60
A salon with a national name, consistent image, and business formula used in every location is called a(n)
Franchise salon
Hi-end salon
Value-priced salon
Independent salon
61
Income in addition to your regular compensation that must be tracked and reported on tax returns is referred to as
Expenses
Tips
Cash flow
Gifts
62
Someone who recognizes it resolved difficult situations constructively is a(n)
Organizer
Employee trainer
Educator
Problem solver
63
Padma’s class is role-playing for interview practice and she is the interviewer. What is a legal question from employer?
Do you have any children?
What is your native language?
Are you younger than 18 years old?
Do you regularly go to church?
64
When researching potential employment opportunities, it is important that the stylist make
Casual conversation
Honest remarks
Informed comparisons
No conclusions
65
When selecting an interview wardrobe, it is critical that the selection be
Appropriate for the position
In your favorite colors
Uniform, regardless of position
Trendy and from a label
66
What is one of the best ways to improve your performance?
Critique other coworkers
Find a role model
Spend more time with each client
Experiment with your clients hair
67
A student who is preparing for success should begin to prepare for a test by practicing good study habits and
Planning for late night studying
Focusing on time management
Going with the flow
Accepting a high anxiety level
68
The process of using galvanic current is to enable water-soluble products that contain ions to penetrate the skin is
Electrotherapy
Desincrustation
Iontophoresis
Insertion
69
What is a chopping movement performed with edges of the hands where both wrists & hands move fast, light, firm, flexible
Kneading
Hacking
Slapping
Vibration
70
What is a mechanical exfoliation that uses a closed vacuum to shoot crystals onto the skin?
Enzyme peels
Desincrustation
Microcurrent
Micro dermabrasion
71
To soften skin tissues and follicle accumulations making them easier to extract, and it is recommended to first use a
Brushing machine
Exfoliation steamer
Facial cleaner
Facial steamer
72
The important job of booking appointments and greeting clients is generally the responsibility of the
Manager
Trainer
Practitioner
Receptionist
73
What federal agency requires that the ingredients of cosmetic preparations be available to employees
MSDS
FDA
OSHA
FBI
74
Mica gives shampoos, restocks stations, and works the desk. She really wants to do styling because she enjoys it most.
Recognize this is an entry-level job and you will start out this way
Find a way to do whatever you want even without managers approval
Tell her manager she needs to be given more interesting task right away
Quit and put her energy into finding a better job
75
A salon that is owned and operated by an individual is referred to as a(n)
Individual ownership
Chain salon
Partnership
Booth rental
76
Which section of the business plan describes the administrative structure of the business
Goals and objectives
Mission statement
Organizational plan
Vision statement
77
Jayden has accepted a job offer with a salon that is typical for the majority of salons in the United States. What is it
Franchise
Independent salon chain
National chain
Small independent salon
78
What is a written plan that describes a business and foresees projections for the next five years
Personal budget
Employee report
Demographic analysis
Business plan
79
Information that is contained on a résumé should be relevant to
The position you are seeking
Salary requirements
Prior duties and responsibilities
Unrelated experiences
80
What factor most affects how well you perform during the written, licensing examinations and on tests in general
Your personal development
Your mastery of course content
Your ability to guess well
Your hand out materials
81
Supplies that are used and replaced in the daily business operation are identified as
Inventory records
Expenses
Perpetual inventory
Consumption supplies
82
Janine’s job coach advises her that it is important to have good test-taking strategies. This is described as being
Test-capable
Employable
Educated
Test-wise
83
Nikolas Tesla is credited with discovering
Microcurrent
Electrotherapy
Alternating current
High frequency, current
84
Which business plan provides key strategy, influences of the business, market it will serve, type/quality of services
Vision statement
Goals and objectives
Mission statement
Organizational plan
85
One reason for entering into a partnership agreement is to have
More clients
Capital for investment
Many stockholders
Consolidated debt
86
During salon visits, to ensure that all key areas are observed, it is important to develop a
Checklist
Catalog
Notebook
Summary
87
Misha gets paid $15 an hour. If he works 40 hours a week, he is paid $600 before withholding. What pay plan is this
Commission
Commission plus tips
Salary
Salary plus commission
88
Good business operations require a simple and efficient
Reception area
Price list
Social network
Record system
89
What is a technique of establishing contacts that may eventually lead to employment opportunities?
Networking
Advertising
Marketing
Sampling
90
In the cosmetology industry or service industry, putting clients first is
Risky
Appropriate
Required
Not profitable
91
During which period of business should you focus on adding locations, expanding the scope, or making it larger
From years 11 to 20
From years 2 to 5
From years 20 onward
From years 5 to 10
92
Lana wants to improve her selling skills. Which technique is good for her to remember
Keep the best interest of the client as your top priority
Emphasize the products bought in grocery and drug stores are not good
After the client has agreed to buy, push a little to ensure continued sells
Assume the client knows nothing and tell them why the salons better