Hospitality and Tourism Review

A general increase in prices and fall in the purchasing value of money is known as

What are the four components of the Marketing Mix?

What is the common currency of the European Union?

Personal characteristics such as age, gender, income, ethnic background, education, occupation

The specific group of people that a business is trying to reach.

If it is 2000 hours on the 24-hour clock, what time is it on the am/pm system?

Who issues a travel VISA?

How long are adult passports valid for?

If an airline seat is not sold for a certain flight, that seat will cease to exist. This is

Based on social and psychological characteristics such as attitudes, interests, and opinions

A bus hired by a person or organization to transport people to a specific destination

An airline network formed by connecting a large airport with smaller airports

Setting different prices for goods & services to maximize revenue when capacity is limited

The attitude that a person’s own culture is the best and most natural is

A fee paid to a salesman/travel agent for negotiating a sale

The act of taking care of the customer's needs by providing helpful, high quality service.

An airline marketing strategy that helps airlines to make a profit as well as build loyalty

Any method of transporting people back and forth from one point to another

Guests can "buy" a lodging location for a period of time

Duty-Free means that you are free from paying

A hotel employee whose job is to assist guests by arranging tours and reservations

The city where a cruise begins

Process of developing, promoting, and distributing products to satisfy customers’ needs & wants

The peaks and valleys of demand for a destination and its facilities

Putting one’s own country in the center of a map is known as 

Businesses associated with the food and service management or lodging are a part of the

The Lee's decided to vacation at home & took day trips to Lagoon and Park City. What is this?

What is the front of the ship called?

What time zone is New York City?

The physical components of a destination, such as hotels, and roadways that support tourism