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Unit 2 Business Management Exam Revision Flashcards | StudBud
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Unit 2 Business Management Exam Revision
Unit 2 Business Management Exam Revision
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Unit 2 Business Management Exam Revision
Flashcards
20 cards
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Questions
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Answers
1
Which selection method would give an employer the best idea about a candidate's work skills?
Work testing
Online selection
Interview
Psychological testing
2
Which of the following is NOT a National Employment Standard
Flexible working conditions
Public Holidays
Annual Leave
Fixed term contracts
3
Which recruitment method is best if you want to diversify your staff and bring in new skills?
Internal
External
4
An advantage of internal recruitment is:
The employer already knows the candidate
There is a wide range of applicants to choose from
The employer can bring in new skills to the business
The employer will have another spot to fill regardless
5
Which of these Acts aims to protect the safety of employees in the workplace?
Equal Opportunity Act 2010
Competition and Consumer Act 2010
Fair Work Act 2009
Work Health and Safety Act 2011
6
True or false: Technology can both increase and decrease a business's need for staff.
False
True
7
An example of a good is ______, whereas an example of a service is _____.
An ipad, a takeaway coffee
A mobile phone, getting a haircut
An ipad, a mobile phone
Getting a haircut, a mobile phone
8
Which of the following does an employee expect of their employer?
Terms of Notice
Business Loyalty
Remuneration
Job security
9
Which of these are the correct stages of the product life cycle (in order?)
Expansion, contraction, peak, trough
Growth, expansion, decline, extension
Introduction, growth, maturity, decline, expansion
Introduction, growth, maturity, decline, extension
10
True or false: Policies are the steps you take to implement a procedure.
False
True
11
Which business name would NOT need to be registered if Gav Smith started a gardening business?
Gav Smith
Gav's Gardens
Gardens by Gav
Gav Smith's Gardening
12
GST stands for ______ and is what percentage?
Goods and Securities Tax, 10%
Goods and Securities Tax, 20%
Goods and Services Tax, 10%
Goods and Services Tax, 20%
13
____ is a sociocultural influence, whereas ____ is a psychological influence.
motives, attitudes
peer groups, motives
attitudes, motives
motives, peer groups
14
Which market research method can provide insight on the reason for the customer's decision?
Experimentation
Data Analysis
Observation
Survey
15
Which of the marketing 7P's does "packaging" come under?
Product
Price
People
Promotion
16
Which of the following is NOT one of the 7 P's?
Packaging
Physical Evidence
Price
Promotion
17
Customers are part of the ___ environment. Technological forces are part of the ___ environment
Macro, macro.
Internal, external.
Operating, macro.
Internal, macro.
18
Which element of market segmentation refers to a customer's age, occupation and gender?
Psychographic
Demographic
Sociographic
Geographic
19
When choosing suppliers, it is important to consider price, quality and what other 3 factors?
Reliability, Proximity, CSR
Staffing, marketing, legal obligations
Proximity, Marketing, CSR
Internal, Operating, Macro
20
Which element of market segmentation refers a customer's personality, lifestyle and values?
Sociographic
Psychographic
Psychological
Sociocultural