Employee relations terminology

An approach to ER where the terms of employment are decided at the enterprise level.

A form of industrial action where employees refuse to do something or deal with someone.

A form of conflict resolution where a third party makes recommendations to resolve the dispute.

A higher rate of pay that compensates for working outside normal business hours. e.g. weekends

An agreement made between an employer and a group of employees at a particular workplace.

A contract entered into between an employer and a single employee over wages and conditions.

Negotiation of working conditions which takes place between an employer and its employees

An agreement that sets out minimum wages and conditions relating to an industry.

Workplace where all employees are union members who refuse to work with non-union members.

An independent government institution that oversees industrial relations in Australia.