Model Sales Call Pt 2....And More ADT Fun Facts!

Question 1

After the customer lets you in and you exchange pleasantries, say...

Accepted Answer

Why don’t we sit at the kitchen table and talk?

Question 2

Step 7 WalkThrough, regarding Pulse, you'd ask, "Would it make you feel better if....

Accepted Answer

...turn on lights before your wife gets home?

Question 3

Which step in our MSC would you say, "Here are 3 different options to choose from...?

Accepted Answer

Step 7, Step 8

Question 4

How often should a sales rep with ADT use the Model Sales Call?

Accepted Answer

100% of the time!

Question 5

Where is the corporate head office located?

Accepted Answer

Boca Raton, FL

Question 6

Sharing the gift of peace of mind can earn someone _____ when their referral installs ADT.

Accepted Answer

$100

Question 7

What do the initials ADT stand for?

Accepted Answer

American District Telegraph

Question 8

In which step do you talk about Fire & Life Safety Protection?

Accepted Answer

Step 5: The Five Objectives

Question 9

In 1863,____ invented a stock ticker and formed the Gold and Stock Telegraph Company in 1867.

Accepted Answer

Edward A. Calahan

Question 10

When setting the agenda, about how long should your appointment last?

Accepted Answer

45 to 60 minutes.

Question 11

In early ____, Tyco International announced that it was acquiring Brink's Home Security.

Accepted Answer

2010

Question 12

Which step would you say, "which door do you use most often? Let's start there..."

Accepted Answer

Step 7: The Walkthrough Why ADT / Home Automation

Question 13

ADT has ______ interconnected monitoring facilities located throughout the US and Canada.

Accepted Answer

6

Question 14

Here are the 3 different Options to choose from....

Accepted Answer

Control/Video, Remote and Traditional

Question 15

At ADT, what are the 5 Steps to Close?

Accepted Answer

Listen, Isolate, Empathize, Address Objection, Go For Close

Question 16

Mr. Jones is moving and has had ADT service for the last 5 years...relocation credit would be?

Accepted Answer

Up to $399 off install and 25% of add-ons.

Question 17

Which of the following is NOT one of the five objectives?

Accepted Answer

Maximize Loss

Question 18

THEFT PROTECTION GUARANTEE: ADT may reimburse up to__ if you suffer loss when system is armed.

Accepted Answer

$500

Question 19

Which of the following can you NOT do at www.myadt.com?

Accepted Answer

Download Updates for your alarm system

Question 20

When selling the Wireless to Wireless translator, which wireless devices are NOT compatible?

Accepted Answer

All of the above

Question 21

Which guarantee would an Army brat most appreciate?

Accepted Answer

Mover's Package Guarantee

Questions 21