MEDO 110 Unit 2 Study Guide

HIPAA's goals include which of the following:

A receptionist in a medical office should have a __________ workspace to avoid injuries.

HIPAA's goals include:

Medical assistants are the patient's primary contact with the physician.

A facility's intranet is not secure because anyone could access the information.

If you are asked to annotate the physician's letters

The reason for the visit determines how much time is needed for the appointment in the :

The patient's date of birth is usually placed at the top right-hand corner of medical forms

Which format is most commonly used for business letters?

In what section of the chart would you find the chief complaint from a previous visit?

If an established pt comes in with work-related injuries, you must start a new medical record

Which is NOT considered part of the letterhead?

A body mass index calculator is included in the CDC's web site

The format that numbers and lists a pt's problems at the beginning of the med. record is the:

An appointment book is a legal document

Attendance at staff meetings may be improved by

Why is it important to have an accurate job description for each position in the office?

What kind of time measurement doesn't use colons?

Scheduling more than one patient in a time slot

You have one chance to make a positive first impression on patients & other health care workers

What may make an angry caller angrier?

A professional image is NOT portrayed by:

In what section of the policy & procedures manual would you find infection control?

An ergonomic keyboard has a wrist rest in front of the keys

Payroll, medical supplies, electricity and telephone costs are part of the practice's:

For major purchases of expensive office equipment, funds must be available in the

The most antiseptic technique for preventing disease transmission is:

Employee evaluations are sometimes called:

The two types of medical software applications are:

Which is most likely to have open-hours scheduling?

Manual appointment scheduling uses:

Which private agency sets standards & accredits most health care facilities?

A patient is injured in the medical office. An incident report must be filed within 48 hours.

A memorandum is a quick and easy way to communicate with patients

Which email should be flagged as highly important?

Artificial fingernails may increase the potential for transmission of infectious material.

Scheduling patients with similar problems in the same time block describes:

The letterhead includes:

Which feature of a letter can be carried over from one page to the next?

In addressing an envelope:

The physician's diagnosis of a viral infection is noted in which section of the chart?

A FAX cover page:

To protect electronic medical records, the AMA recommends all except: