What information should be written on the outside of a pack that has been sterilized?

initals, items inside, date of sterilization

Which of the following is the most appropriate action when changing a patient's dressing?

Loosen the dressing stuck to the wound with sterile water

A pt has just been dx with an illness. They are being consoled by a CMA. What could be said to demonstrate empathy?

They are sorry that the patient has to go through this

A CMA is working on a pt's chart on their computer. They need to leave their desk for a few minutes. What must they do?

Close the patient's chart and lock their computer screen

When would a CMA use a multiple-sample needle?

When more than one tube of blood is to be collected

What should a CMA do with the new patient intake forms after a consultation?

scan all forms into the patient's electronic medical record

What instructions are given to a patient who has been prescribed buccal medication?

Place the medication between lower teeth and cheek

when measuring crutches for a patient, how many inches between the pt's armpit & crutch support

2-3 finger width between the crutch and armpit

When assessing a 5-year-old child during a follow-up, CMA notices bruises. Which action should be taken?

Notify the physician immediately

Who is authorized to obtain a copy of a patient's medical record?

the pt's provider with a signed release of information form

A physican asks an MA to obtain pt lab results urgent care. The medical release form has expired. What should the MA do?

Ask the patient to fill out a new form

What does the acronym SOAP mean

Subjective, Objective, Assessment, Plan

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1
What are aspirin and acetaminophen examples of ?
Antidotes and antibiotics
Antitussives and decongestants
Analgésics and antipyretics
Antihistamines and antiemetics
2
What information should be written on the outside of a pack that has been sterilized?
initals, items inside, date of sterilization
initals, items inside, and date of expiration
initals, items inside, date intended for surgery
items inside and name of provider
3
What is the most frequent cause of exposure to HIV in healthcare settings?
Splashes during surgery
Tainted blood transfusion
Accidental needle sticks
Contact with AIDS patients
4
Which of the following is the most appropriate action when changing a patient's dressing?
Loosen the dressing stuck to the wound with sterile water
Pull the dressing stuck to the wound very quickly
Cleanse the wound site with an antiseptic solution
Loosen the dressing stuck to the wound with an antibacterial ointment
5
In which part of the SOAP notes should allergies be documented?
Plan
Assessment
Objective
Subjective
6
What is the name of the chart used to test visual acuity?
Lewinsky
Enchroma
Ischihara
Snellen
7
Which of the following is a sign of infection?
heart rate of 82 bpm
blood pressure of 126/86 mmhg
Temperature of 101
respiration of 16 breaths per minute
8
A pt has just been dx with an illness. They are being consoled by a CMA. What could be said to demonstrate empathy?
This should have happened to someone else instead
They are sorry that the patient has to go through this
the patient should not feel upset
everyone gets bad news from time to time
9
What is the name of the national health insurance plan for Americans aged 65 and older?
Tricare
Medicaid
CHAMPVA
Medicare
10
What is the name for the ability to identify with someone else's feelings?
Respect
Empathy
Sympathy
Feedback
11
How long should a tourniquet be in place?
More than 2 minutes
Until the blood draw is complete
Between a minute and A minute and a half
Less than a minute
12
Which of the following is one of the six standardized elements found labels of a chemical product?
Patent date
A product inspector's name
Product inspection date
Pictograms
13
Which government agency requires that employees are made aware of all hazardous chemical in the workplace?
AHA
OSHA
EPA
FDA
14
Which of the following ECG finding corresponds to the electrical activity of the ventricles during isometric contraction
ST segment
T wave
QRS Complex
P wave
15
A CMA informs the supervisor that they documented in the wrong chart. What quality does this action best ecemplify?
teamwork
discipline
Accountability
leadership
16
A CMA is working on a pt's chart on their computer. They need to leave their desk for a few minutes. What must they do?
Ask a collegue to finish the patient's chart and shut down the computer
Close the patient's chart and lock their computer screen
make sure the phone is not ringing
Let their collegues know when they will be back
17
A patient came into the doctors office with shortness of breath and chest pain.Which position is the best to help breath
Fowler’s
Lithotomy
Supine
Prone
18
The instructions on a pt's rx bottle state: 1 tab QHS PRN for muscle spasms. How should the pt take rx?
1 tablet at bedtime, as needed
1 tablet at every meal, as directed
1 tablet for every spasm, any time of day
1 tablet every hour, as needed, inserted rectally
19
When scheduling patients, which of the following is considered first come, first service?
Clustering
Open Hours
Wave
Modified Wave
20
which agency regulates the controlled substances act
CLIA
OSHA
IRS
DEA
21
What class of medication will require a prolonged pressure applied to the site following venipuncture?
anticoagulants
antibiotics
antihypertension
antipsychotic
22
Defamation through spoken statement is known as
Slander
Libel
Sympathy
Empathy
23
Which of the following is an example of a CPT code?
I10
401.9
V23.2
99202
24
Why is an anticoagulant additive used in evacuated tubes?
To dilute blood prior to testing
To make a blood clot
To prevent blood from clotting
To make the tube sterile
25
What is the process used to wash and remove blood and tissue from medical instruments card?
Asepsis
Disinfection
Sterilization
Sanitization
26
which of the following blood pressure readings would be considered stage 1 hypertension
126/84
116/72
178/104
148/96
27
What type of safety hazard does this symbol represent?
Toxic
Biological
Flammable
Radioactivity
28
Which of the following should be used to chill a specimen as it is transported?
Tepid water
Frozen blocks of ice
Crushed ice
A small freezer unit
29
A medical assistant is mixing a bleach cleaning solution.What is the proper ratio of bleach to water?
1:1
1:10
1:5
1:20
30
When would a CMA use a multiple-sample needle?
Among family members who all require the same test
For microcapillary collections
In a large out-patient laboratory for all patients requiring the same test
When more than one tube of blood is to be collected
31
What is the maximum volume of urine that an adult can normally produce in a 24-hour period?
750 mL
2000 L
2000 mL
400 mL
32
What hormone is being tested for in a pregnancy test?
HCG
estrogen
progesterone
33
Demerol 75 mg, IM every 4 hours, as needed for severe pain, is what type of medication order?
Routine
PRN
Single
Stat
34
What is a general term used for objects that transmit infection
Reservoir
Fomite
Parasitic
Airborne
35
A pt arrives for their appointment & provides their DOB, address, & place of employment. What information is this?
protected health
subjective
demographics
non-demographic
36
What should a CMA do with the new patient intake forms after a consultation?
leave the forms on the receptionist's desk
give the forms to their supervisor
scan all forms into the patient's electronic medical record
leave the forms on the provider's desk
37
What instructions are given to a patient who has been prescribed buccal medication?
Place the medication between lower teeth and cheek
Place the medication under the tongue
Chew the medication and swallow it
Dissolve the medication in water and drink it
38
A pt has a cast on their lt arm & a bruise on their rt arm. Where should the CMA attempt to draw blood?
right arm above the bruise
right arm below the bruise
right hand
left hand
39
What is supported when a health care team is able to understand cultural differences?
Integrity
Career goals
Diversity
Work ethics
40
when measuring crutches for a patient, how many inches between the pt's armpit & crutch support
arm resting on crutch
4-5 finger width between the crutch and armpit
2-3 finger width between the crutch and armpit
1 finger-width between the crutch and armpit
41
What is the appropriate body position for a breast self-examination?
Supine
Fowler's
Lithotomy
Knee-chest
42
Which of the following blood tests would a provider order with a diagnosis of leukemia?
HbA1c
BUN/Cr
CBC with differential
T4 and T3
43
When assessing a 5-year-old child during a follow-up, CMA notices bruises. Which action should be taken?
Ask the child about the bruises
Notify the physician immediately
Call Child Protective Services
Talk to the child's parent
44
CMA is performing a snellen test. Which of the following numbers indicates that the pt has normal vision acuity?
20/20
20/40
20/50
20/30
45
A pt states was previously diagnosed with brain tumor & recieved chemo for 6 months. Where is this documented?
Medical History
Family History
Medication History
Chief Complaint
46
What is damaged in a patient with tachycardia?
Brain
Body of Organs
Blood Vessels
Heart Muscle
47
Who is authorized to obtain a copy of a patient's medical record?
the pt's employer with a non-compete agreement
the pt's sibling with a notarized statement of identity
the pt's provider with a signed release of information form
the pt's parent with a copy of a birth certificate
48
A physican asks an MA to obtain pt lab results urgent care. The medical release form has expired. What should the MA do?
Ask the patient for their verbal consent
Ask the patient to fill out a new form
Ask the patient's family member to fill out the form
Send the medical release form to the urgent care center regardless
49
Which of the following should be used when performing phlebotomy on an 80 yr old patient?
Heel stick
Evacuated tube
Capillary puncture
Butterfly needle
50
What does the acronym SOAP mean
Subjective, Operation, After, Plan
serious operation after percussion
Serious, Objective, After, Plan
Subjective, Objective, Assessment, Plan
51
Pt return for rx refill. The physician hasnt authorized it. The pt is not happy. Which action should be taken by the MA?
remain calm
speak loudly
avoid apologizing
display emotion
52
Which of the following drug administration routes is the most appropriate for a patient who has nausea and vomiting
Sublingually
Nasal
Rectal
Buccal
53
A patient did not bring their insurance card. What patient information is needed to verify their insurance coverage?
insurnace number and address
insurance company and SSN
DOB and phone number
name and DOB
54
WHAT IS THE APPROPRIATE WAY TO DISPOSE OF A NEEDLE ?
UNSCREW THE NEEDLE FROM THE VACUTAINER
PLACE THE NEEDLE IN BIOHAZARD BAG
PLACE THE NEEDLE IN A SHARPS CONTAINER
RECAP THE NEEDLE
55
Which of the following is an example of a biohazard?
Splashing blood when a cap is removed.
The potential for starting a fire.
Spilling a chemical on a countertop.
Touching electrical equipment with wet hands.
56
What is the preferred vein for venipuncture
Ulnar vein
Median cubital vein
Jugular vein
Lateral marginal vein
57
Which type of PPE are used in a medical laboratory?
Safety goggles, uniform and muffs
Correct shoes, gloves and earplugs
Apron, uniform and earplugs
Safety goggles, gown and gloves
58
What will happen to a submitted insurance claim if its diagnosis and procedure codes do not match?
It will be rejected
It will be paid at a discounted amount
It will be paid as submitted
It will result in partial reimbursement for the procedure
59
Which of the following procedures is appropriate for preping blood & other potentially infectious material for transport
Nothing needs to be done
Decontaminating the materials prior to transport
Placing the materials in a leak-proof container
freezing the materials before transport
60
Which hospital dept. is run by physicians & experts in the field of musculoskeletal disoders of bones, joints, etc?
Oncology
Orthopedics
Obstetrics
Ophthalmology
61
Under what circumstances can a CMA accept a check written by a third party?
If the check is postdated
If the check is from the patient's health insurance company
If the check is written by the patient
If the check was issued nine months earlier
62
what color code of an evacuated tube indicates the presence of sodium heparin used for anticoagulant blood test?
Gray
Green
Blue
Lavender
63
Pt comes in for f/u after rt sided mastectomy..What is the name of the condition that makes rt draw side not recommended
hemoconcentration
Lymphostasis
syncope
Anemia
64
What is the name for a fluctuating fever we here the body temp , decreases of or below the baseline and then increases ?
Continuous
Onset
Intermittent
Remittent
65
Which document is prepared when a patient decides to grant another peroson the legal authority to act on his behalf?
informed consent
power of attorney
self-determination
living will
66
When is the postprandial serum glucose level measured?
after eating
after sleeping
after exercise
after drinking
67
A patient calls a medical office to reschedule an appointment. How should the CMA respond to this call?
"i'm the medical assistant. I do not handle scheduling"
"hold please"
"Let me direct you to the correct person"
"we will have a physician call you back"
68
When referring a pt to an outside provider, what information is necessary?
Insurance & diagnosis
SSN & DOB
social history and credit card number
lab results & diagnosis
69
A CMA recorded a head circumference of 37 inches instead of cm. How should this error be corrected?
Use white out and write over it with the correct information
Draw single line through it, inital the strikeout, & correct the erorr
Write over the error
Notify the provider before an examination begins
70
In a pediatric patient, which of the following urine specimens contains the highest solute concentration?
first morning
clean-catch midstream
fasting
postprandial
71
What information should be verified on a requistion form before specimen collection?
demographics, patient's gender, and the name of the ordering physician
Date/time of collection, initials of the person collecting the specimen
source of specimen, diagnosis, and bar code
patient's name, DOB, and test requested
72
PKU test is used to diagnosis deficiency of phenylalanine hydroxylase, what is the appropriate specimen for this test?
Blood drawn from a newborn's finger
Fecal specimen from a newborn
Blood drawn from a newborn's heel
Blood drawn from a newborn's buttocks
73
The rep of which medical profession provide treatment to pts to help them regain independence in their home?
Nurse practioners
Nurses
Physical therapist
Respiratory therapist
74
What is the rationale behind wipping away the first drop of blood in a capillary puncture?
to increase blood flow
to prevent hemolysis of blood
to remove alcohol residue
To prevent the contamination of the sample
75
The pt account has been turned over to collections, & the pt calls about the bill. What should the pt be told to do?
find another physician
remit payment to the physician's office
Speak to the office manager
contact the collection agency
76
A pt has recieved a pt balance notification. When should an outstanding payment collection process start?
after 60 days
after 90 days
after 10 days
after 30 days
77
what is the correct water temperature for an ear irrigation?
Cold
Room temperature
Hot
As was as the patient can tolerate
78
A pt's daughter called the office & requested most recent labs. How should the CMA handle the request?
Deny the daughter's request
Call the patient for authorization
Provide the patient's lab results to the daughter
Verify if medical release forms were signed by the patient
79
What is the maximum number of days for non-absorbable sutures to stay on a patient's face?
1-3
5-7
15-20
9-12
80
What is an appropriate needle length for an intramuscular injection?
3/4”
1/2"
1 1/2”
5/8”
81
In ECG, what should be calculated to determine a ventricular pulse?
Spacing between the ventricular repolorization T waves
Spacing between the P waves
Spacing between the QRS complex
ST repolarization segments
82
Which of the following is the best position for an examination of the dorsal cavity?
Supine
LIthotomy
Prone
Semi-Fowler's
83
What part of the prescription includes instructions for how the patient is to take a drug?
Subscription
Medication prescribed
Signature
Prescriber information
84
What behavior of a CMA represents professionalism?
Arriving to work on time
Keeping you cell phone within reach
Wearing open-toed shoes in the clinic
Using non-verbal communication
85
Which medical services may require preauthorization from a patient's insurance?
Emergency services and urinalysis
Blood draws and follow-up visits
Rapid strep test and rapid influenza test
Outpatient services and MRI
86
A blood sample is collected from a patient, and the plasma is pink to red in color. What is most likely the cause?
agglutination
hemolysis
polycythemia
lipema
87
Which of the following diagnoses could be put on an insurance claim for urine culture?
Vaginitis
dyspnea
Hematuria
Amenorrhea

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