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Lesson 13: Supporting Windows Flashcards | StudBud
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Lesson 13: Supporting Windows
Lesson 13: Supporting Windows
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1
What installation type will delete existing data, settings and applications when upgrading from Windows 10 to 11?
Clean install
In-place upgrade
Repair installation
Refresh installation
2
You need to prepare a laptop for a new hire. Which method should you use to refresh the laptop?
Unattended installation
In-place upgrade
Clean installation
Repair installation
3
Your Windows 10 machine just crashed. Where should you look to identify the cause of the system crash and how to fix it?
BSOD
GPT
MBR
POST
4
What upgrade type will preserve user's application, profiles and documents when upgrading from Windows 10 to 11?
Unattended installation
Repair upgrade
In-place upgrade
Clean installation
5
A user boots a Windows device into the BIOS but recognizes no bootable disks. What is most likely the problem?
It is using ext3.
It is using GPT partitioning.
It is using APFS.
It is using MBR partitioning.
6
What command is used to add missing Windows installations to the Boot Configuration Database (BCD)?
bootrec /fixmbr
bootrec /fixboot
diskpart list
bootrec /rebuildbcd
7
A laptop is not booting for a user. The technician suggest running chkdsk. How can the user do this?
UEFI
MBR
System Restore
WinRE
8
Upon booting a Windows 10 machine, you see: "One or more services failed to start." Which action should you take?
Check the configuration of antivirus software
Uninstall and reinstall the service
Disable application startup
Verify that disabling one service has not affected others
9
A technician tells you that they are PXE booting a computer. What are they MOST likely doing with the computer?
Conducting a system repair
Rebuilding the user's profile
Installing an image to the computer over the network
An in-place upgrade of the OS
10
A tech wants to conduct a vulnerability scan on a server every morning at 3:00 am. Which tool should the technician use?
Event Viewer
Task Scheduler
Perfmon
Resource Monitor
11
4 users work on one single workstation, but one user has sluggish performance when signing in, what should you do?
Roll back drivers
Rebuild the user's profile
Enable roaming profile to that user
Add more RAM to the workstation
12
Ana is using Excel 20 min when it crashes. You cant figure out why. What action should you take next?
Remove a recently added hardware device
Verify that disabling one service has not affected others
Uninstall and reinstall the application
Disable any unneeded applications configure to automatically startup
13
You have an "OS Not Found" but the HDD is listed in the UEFI/BIOS. Which command repairs the boot sector of the HDD?
diskpart list
bootrec /fixmbr
bootrec /rebuildbcd
bootrec /fixboot
