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Mrs. Coleman's Email Etiquette Flashcards | StudBud
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Mrs. Coleman's Email Etiquette
Mrs. Coleman's Email Etiquette
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Questions
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Answers
1
Why should you not write in ALL CAPS?
It looks unprofessional
It comes off as yelling
All of these
It takes longer to read
2
Why shouldn't you write an email like a text message?
It leaves out important email parts like greetings, closings, and signature
All of these
The message is too informal
Grammar rules are often not followed
3
The best example of a greeting is...
Hi
Dear Mrs. Coleman,
Good morning,
Yo Girl!
4
A subject line should be....
be descriptive and clear
BE IN ALL CAPS
blank
briefly identify what is in the content of the email use
5
A ____ should always begin the body of your email.
salutation
Subject
The Date
6
"Good morning," is an example of a _________.
Greeting
Subject
Closing
Signature
7
What does this student need to add before they send this message?
CC recipient
Details
Clear question
Subject
8
If you receive an email, it is good etiquette to reply within _____ hours.
24 Hours
48 Hours
1 second
2000 Days
9
Sincerely, Regards, and Thank you, are examples of what?
Closings
Signatures
Greetings
Subjects
10
The greeting should be on the same line as the main message.
True
False
11
Why should you avoid abbreviations and acronyms when emailing patients/clients/customers?
You don't need to avoid abbreviations
It can cause confusion
12
What's wrong with this greeting: Good morning, Mrs. Roberts
Too formal
Too informal
Comma is in the wrong place
Nothing is wrong
13
In the body of your email message, you should put your greeting, message, closing, and signatures on separate lines.
True
False
14
Why is including an attachment named resume.docx a problem when sending a resume to HR?
There's a misspelling
Not specific enough
There's nothing wrong with it
15
A closing is a polite ending to a message. Which is a good example of a closing?
Sincerely,
Peace Out,
From,
Thank you,
16
Always proofread your email for ________ errors before sending.
Spelling
Punctuation
Capitalization
Usage
17
Where do you put a short descriptive summary of your message?
Post Script
Subject: field
To: field
Attachment: field
18
What is the section called that includes your first and last name?
Closing
Subject
Signature
Recipeint
19
Emails should be written using ______ as the font color.
From,
Highlighted
Peace Out,
Bright Colors
20
What is wrong with the following email message?
No closing
Lack of detail/clarity
All of these
No signature
