Business Skills

What should you do if a client asks you a question about a product and you do not know the answer?

What is NOT important to keep business running smoothly?

When renting commercial space, who's guidance should you seek?

How can you protect yourself and your employer from liability issues?

What should you do when taking a written exam?

What is the advantage for booth rentals?

A good time to educate your clients about their skin is during the skin analysis.

You can find information about a manufacturer's philosophy in their brochures and pamphlets (usually online now)

What should you do when speaking on the phone?

Principles of consultative selling include

How soon after starting a client on a new home care regimen should you do a followup call?

What is NOT a way for Estheticians to promote public relations?

How are weekly/monthly financial reports commonly used?

The receptionist's main job is scheduling appointments.

What is NOT an example of common promotion strategy?

What principle does a business owner not normally have to know?

What you should look for when selecting your business location.

Gain control of the test situation by:

Which is not a factored cost needed for an initial business plan?

On a test, deductive reasoning should NOT include

What is NOT a factor to cause sales to increase or decrease?

The reception area should be calm and organized.

What topic is not covered in an interview?

This helps encourage good employee relations .

The receptionist's main job is to perform treatments.

You should confirm appointments 24-48 hours in advance.

What should you do to learn more about salon managment?

Estheticians should make clients feel distrustful when selling them products.

What should you do when preparing your resume?

When are you entitled to overtime pay?

What should you do at an interview?

What is NOT a benefit to operating a business in a partnership?

How many pages should your resume be?

What is important when purchasing furniture, equipment, and fixtures?

The best way to retain clients to ensure steady business is providing personal attention to every client.