Combined: Chapter 1:1 Professional Communication + Chapter 1 Professional Communications + ...

Question 1

The study of writing/speaking as a way of communicating info or persuading an individual is ___

Accepted Answer

rhetoric

Question 2

Verbal communication is all except

Accepted Answer

sending an e-mail response

Question 3

Which is not a channel of communication?

Accepted Answer

sleeping

Question 4

Which is not a purpose of Prof. Comm.

Accepted Answer

Ignore others

Question 5

_________is nonverbal messages sent through gestures, facial expressions, posture and others

Accepted Answer

Body Language

Question 6

Person who has a message to communicate?

Accepted Answer

sender

Question 7

Which is not a channel of communication?

Accepted Answer

sleeping

Question 8

The _______ is the person who reads, hears, or sees the message.

Accepted Answer

receiver

Question 9

Using poor grammar or spelling in a message is an example of____________.

Accepted Answer

a sending barrier

Question 10

How the message is transmitted is the _______.

Accepted Answer

channel

Question 11

Written, verbal, visual, and digital communication to provide factual info in workplace is____

Accepted Answer

professional communication

Question 12

_______ is the receiver's response to the sender that concludes the communication process.

Accepted Answer

feedback

Question 13

Which describes an action/behavior or attitude that sends a message?

Accepted Answer

nonverbal communication

Question 14

Which is the study of writing or speaking to communicate or persuade?

Accepted Answer

rhetoric

Question 15

The purpose of a message that provides information is to ________.

Accepted Answer

inform

Question 16

_____ is sharing of information that conforms to established rules.

Accepted Answer

Formal communication

Question 17

Which is not a purpose of Prof. Comm.

Accepted Answer

Ignore others

Question 18

The art of using good manners in any situation.

Accepted Answer

etiquette

Question 19

The attitude projected with tone and pitch of a speaker's voice is _________.

Accepted Answer

paralanguage

Question 20

Which describes an action/behavior or attitude that sends a message?

Accepted Answer

nonverbal communication

Question 21

Putting a message into the format that will be sent to the receiver is _______the message.

Accepted Answer

encoding

Question 22

Series of actions by the sender to the receiver & the path the message flows is called?

Accepted Answer

communication process

Question 23

______ is the art of using good manners in any situation.

Accepted Answer

Etiquette

Question 24

________ occurs with 3 to 20 people.

Accepted Answer

small group communication

Question 25

______ is a person who has a message to communicate.

Accepted Answer

sender

Question 26

A(an)________ is anything that prevents clear, effective communication.

Accepted Answer

barrier

Question 27

Which has verbal/written/visual & digital communication?

Accepted Answer

Professional Communication

Question 28

________ are persons of equal standing or work position.

Accepted Answer

Peers

Question 29

________ is casual sharing of information with no customs or rules involved.

Accepted Answer

Informal communication

Question 30

Series of actions by the sender to the receiver & the path the message flows is called?

Accepted Answer

communication process, verbal communication

Question 31

Attitude projected with tone & pitch is called what?

Accepted Answer

paralanguage

Question 32

_______ occurs between the sender and one other person.

Accepted Answer

interpersonal communication

Question 33

The translation of a message into terms that the receiver can understand is ____________.

Accepted Answer

decoding

Question 34

Which has verbal/written/visual & digital communication?

Accepted Answer

Professional Communication

Question 35

Which is the study of writing or speaking to communicate or persuade?

Accepted Answer

rhetoric

Question 36

__________refers to language usage that follows rules for spelling, grammar, and punctuation.

Accepted Answer

Standard English

Question 37

Casual sharing of information with no customs is what?

Accepted Answer

informal communication

Question 38

________ occurs with a group larger than 20 people.

Accepted Answer

public communication

Question 39

__________ is the advantage an individual or organization has due to its good reputation.

Accepted Answer

Goodwill

Question 40

________ is the physical space between two individuals.

Accepted Answer

personal space

Question 41

____is rules of etiquette that dictate how certain levels of employees interact with each other

Accepted Answer

Protocol

Question 42

What is the environment or setting when something occurs or is communicated called?

Accepted Answer

context

Question 43

Sender,message,channel,receiver,translation, feedback are ___ elements in communication process

Accepted Answer

Six

Question 44

Personal space is an aspect of ______________.

Accepted Answer

nonverbal communication

Question 45

Person who reads, hears, or sees a message.

Accepted Answer

receiver

Question 46

Verbal communication is all except

Accepted Answer

sending an e-mail response

Question 47

_________ is the act of sending a message.

Accepted Answer

transmission

Question 48

What is the environment or setting when something occurs or is communicated called?

Accepted Answer

context

Question 49

Casual sharing of information with no customs is what?

Accepted Answer

informal communication

Question 50

Process of sending and receiving messages that convey info, ideas, feelings, and beliefs is____

Accepted Answer

communication

Combined: Chapter 1:1 Professional Communication + Chapter 1 Professional Communications + ...

Questions 50

Combined: Chapter 1:1 Professional Communication + Chapter 1 Professional Communications + ...

Questions 50