What would be an appropriate way to avoid barriers to effective communication?

speaking clearly and slowly, and require more than a yes or no answer

Which of the following would be considered an incident?

A resident falls but is okay afer the fall, no call for EMS needed

Liability is a legal term for responsibility for harm done

All of the following are TRUE about culture EXCEPT:

the world is made up of only a few cultures

Which of the following is NOT a treatment for shock?

splash cold water on the person, give cool drink

The chain of infection refers to:

the way disease and infection are spread

You see smoke coming out of room 242. In what order should you respond?

Remove resident, Activate alarm or call 911, Contain fire, Extinguish

STNA Mary is fond of one of her resident, Mrs Petrie. Which of the following is an appropriate way to interact with her?

Get all of the stuff together to sing happy birthday to her

Which of the following gives subjective information?

Mrs Parker says she is feeling dizzy

It is a NAs first day at her new job and she wants to make a positive first impression. An example of proper grooming is

Her hair should be neatly tied back away from her face

Which of the following is a responsibility of the NA during an emergency?

Assess the situation and assess the victim, stay calm

A NA is documenting a residents care for the first time. Which of the following is an example of accurate documentation?

Recording the residents blood pressure in black ink

Abdominal thrusts are used when a person...

has an airway obsruction, and cannot speak, breathe or cough

Standard Precautions should be practiced...

on every single person in your care

Call lights should be placed

Within reach of the resident's stronger hand

How do residents signal staff that they need assistance?

By using a signal light or call light

accident/unexpected event during care that should be reported immediately

A nursing assistant may prevent infections if:

He/ She washes hands frequently with soap and water

Which of the following is true of assisting a resident who is having a seizure?

The NA should move furniture away to prevent injury to the resident

Diffuculty speaking and or understanding speech

The proper way for an NA to address a resident is

Using “Mr., Mrs., Ms., Miss” and a last name

Which of the following statements is true of touch?

Softly patting a shoulder,holding a hand may communicate caring

If an NA suspects that a resident is having a heart attack, she should

loosen the clothing around he resident's neck

An element added to the end of a word

Why is it helpful to learn what a prefix, a suffix and a root words is?

to help determine the meaning of new and unfamiliar words

What is an SDS? (2 answers)

Provide info about chemicals in area and directions in case of emergency, Safety Data Sheets

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Foundations of Residents Care-CH 2

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Chapter 2

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Questions 93

Answers

1
What would be an appropriate way to avoid barriers to effective communication?
Offer your opinion or advice to the resdient
Ask the resident "Why?"
speaking clearly and slowly, and require more than a yes or no answer
appearing very busy
2
The acronym F.A.S.T. can be used as a way to remember the signs that a stroke is occuring. It stands for:
First, Act, Stand, Tell
Face, Air, Space, Tell
First, Answer, Speed, Track
Face, Arms, Speech, Time
3
A quick sign of the onset of diabetic keoacidosis (having too little insulin) is:
decrease in hunger, thirst or urine
shallow quick breath
sweet or fruity breath
high blood pressure
4
Which of the following would be considered an incident?
A resident falls but is okay afer the fall, no call for EMS needed
A resident wants to watch TV in the common living area
A resident needs to be transferred from his bed to a chair
A resident complains of a headache
5
What is liability?
Liability is how NA’s are qualified to work
Liability is injury done to a staff member
Liability is a legal term for responsibility for harm done
Liability is the same thing as the chain of command
6
What are the Signs of a Stroke?
All of the above
Weakness, numbness and/or paralysis on one side of the body
Slurred speech
Dizziness, headache, visual changes
7
All of the following are TRUE about culture EXCEPT:
different cultures may respond differently to touch
culture is learned from the people one lives and grows up with
culture is a set of learned beliefs, values, and behaviors
the world is made up of only a few cultures
8
________ (fainting)occurs as a result of decreased blood flow to the brain, causing a loss of consciousness.
myocardial infarction
syncope
seizure
CVA
9
Type of terminology that may not be understood by residents or their families?
Popular
Spanish
Medical
English
10
Dyspnea means difficulty
swallowing
sleeping
going to the bathroom
breathing
11
Which of the following is NOT a treatment for shock?
raise the casualty's leg
loosen any tight clothing
maintain body warmth
splash cold water on the person, give cool drink
12
The chain of infection refers to:
a device for transferring patients
the way disease and infection are spread
a medical condition
a necklace
13
You see smoke coming out of room 242. In what order should you respond?
Restore power, Activate alarm or call 911, Collect resident, Exit
Remove window, Access outside, Call for help, Elderly resident first
Remove resident, Activate alarm or call 911, Contain fire, Extinguish
Run to A Close Exit
14
Define Sterilization:
Inflammation of the liver
To decrease spread of pathogens and disease
A product designed for a short-term use
Destroys all microorganisms
15
STNA Mary is fond of one of her resident, Mrs Petrie. Which of the following is an appropriate way to interact with her?
Take a picture with her on her birthday and post on Snapchat
Plan an outing to bring her home to meet your family
Become friends with her on facebook (Internet Media)
Get all of the stuff together to sing happy birthday to her
16
Which of the following gives subjective information?
Mrs Parker had a visit from her son today
Mrs Parker didn’t eat any of her dinner today
Mrs Parker says she is feeling dizzy
Mrs Parker has a temperature of 101F
17
It is a NAs first day at her new job and she wants to make a positive first impression. An example of proper grooming is
She would brush her teeth at least every other day
She would bathe every three days so that her skin didn’t become too dry
Her nails should be clean and long
Her hair should be neatly tied back away from her face
18
Which of the following is a responsibility of the NA during an emergency?
Call the vicitms family and call 911
Perform first aid and assess the situation
Assess the situation and assess the victim, stay calm
Get assistance and perform CPR
19
Daily activities necessary for people to take care of their basic needs such as hygiene and grooming may be descrided as
OBRA
MFIP
RACE
ADL's
20
Which of the following should be reported to the nurse immedialtey?
Visits from family
trouble sleeping
Requests for help getting to the toilet
Falls
21
A NA is documenting a residents care for the first time. Which of the following is an example of accurate documentation?
Writing down how much she ate for breakfast right before resident eats
Recording the residents blood pressure in black ink
Writing an opinion about the residents weight
Recording residents pulse and respiration rate neatly in pencil
22
Abdominal thrusts are used when a person...
has an airway obsruction, and cannot speak, breathe or cough
Has a concussion and is feelig dizzy
Has contracture
Is is cardiac arrest and is unconscious
23
Standard Precautions should be practiced...
only on people who look like they have a blood borne disease
only on people in isolation
on every single person in your care
only on people who request that you follow them
24
Call lights should be placed
In any location that is convenient
Near the door of the resident's room
Within reach of the resident's stronger hand
In a common area of the floor
25
How do residents signal staff that they need assistance?
By calling the nurses' station on the phone
By calling out their names as they see them
By using a signal light or call light
By calling family members on the phone
26
If an NA needs to clean up a spill, what should she do first
Vacuum the spill
Put waste in the nearest trash can
put on gloves
Spray bleach solution on the spill
27
An incident is
accident/unexpected event during care that should be reported immediately
A normal part of facility routines
Any interaction between residents and staff
Any event in a resident's day
28
A nursing assistant may prevent infections if:
He/ She cares for residents by following the general precautions.
He/She applies antiseptic hand lotion prior to & after providing care
He/She puts hand gloves prior touching any body fluids.
He/ She washes hands frequently with soap and water
29
Which of the following is true of assisting a resident who is having a seizure?
The NA should hold the resident down if he is shaking severly
The NA should give the resident water to drink
The NA should open the resident's mouth and move the tonque to the side
The NA should move furniture away to prevent injury to the resident
30
Aphasia means...
Diffuculty speaking and or understanding speech
Confusion
Vomitting
Difficulty swallowing
31
Which of the following should you NOT do when lifting a heavy object from the floor?
Bend at the knees
Pull the object close to you
Keep your feet close together
Lift using the muscles in the thighs and upper arms
32
The proper way for an NA to address a resident is
“Hey you”
Using “Mr., Mrs., Ms., Miss” and a last name
“Dearie”
“Sweetie”
33
Offering your arm and walking slightly ahead of the resident is most helpful to:
hearing impaired residents
residents who might fall
residents with arthritis
vision impaired residents
34
Which of the following is an example of occupational exposure to a bloodborne pathogen?
Needle stick injury
Being punched by a patient
Accidental coffee burn
Being in the same room as an infected patient
35
When there is a power failure in a facility, what color are the outlets that will work?
All outlers will still work becuase there is a generator for power
Yellow
None of the outlers will work when the power goes out
Red
36
The correct order to use a fire extinguisher is:
Aim, Pull, Sweep, Squeeze
Pull, Aim, Squeeze, Sweep
Squeeze, Aim, Pull, Sweep
Pull, Squeeze, Sweep, Aim
37
Standard precautions include the following measures:
Wear gloves if possibile contact w/blood, bodily fluid, mucous, broken skin
Wearing a mask & goggles if contact w/splashing, spraying blood, body fluid
All of the above
Washing hands before and after removing gloves
38
To control external bleeding from an extremity, first:
use a pressure point
splint the bleeding part
elevate the extremity
apply direct pressure
39
What does emesis mean?
to vomit
Heartbeat that can be felt
Pertaining to the period shortly before and after birth
Within a vein or veins
40
Types of nonverbal communication include:
Writing
Nodding your head
Speaking
The manner is which you say something
41
To prevent falls an NA should:
have residents wear long pants
leave spills for housekeeping to clean
keep lights low
clear walk ways of clutter
42
Which of the following diseases does not require airborne precautions?
Tuberculosis
Measles
MRSA
Chicken pox
43
Which of the following statements is true of touch?
Softly patting a shoulder,holding a hand may communicate caring
NAs do not need to touch residents
All residents will feel more comfortable with little physical contact
All people like to be touched
44
Which sense is NOT used when making observations for reporting about a resident?
sight
touch
taste
smell
45
To prevent a resident from choking or aspirating when eating the NA can do which of the following?
Change their diet type if they are having trouble chewing their food
Cut their meat into nite size pieces when passing them their meal
Properly position the resident at 90 degrees
All of the above
46
If an NA suspects that a resident is having a heart attack, she should
give the resident something to drink
encourage the resident to walk around
loosen the clothing around he resident's neck
leave the resident alone to rest
47
How can cultural background affect communication?
It can affect how ar apart people stand when talking
It can affect the use of touch
all of the above
It can affect how much eye contact is used
48
What is a Suffix?
An element added to the Beginning of a word
An element added to the end of a word
The basic Meaning of A Word
Other
49
Why is it helpful to learn what a prefix, a suffix and a root words is?
to help determine the meaning of new and unfamiliar words
To help spell commonly used words
To make sentences longer
To learn about plants and their roots
50
A nursing assistant may ignore a call light when:
The nursing assistant is busy documenting
Residents use them too often for unimportant reasons
The nursing assistant just finished giving oral care to the resident
Never
51
What is an SDS? (2 answers)
Provide info about chemicals in area and directions in case of emergency
Safety Diagram Sheets
Information about hazardous chemicals
Safety Data Sheets
52
What should you do if the resident has fallen to the floor?
Assist them in getting up
Inform the charge nurse immediately and follow his or her orders
Get help form another NA in getting them off the floor
Leave the resident there and go look for help
53
Inappropriate behavior may be caused by:
Illness
All of the above
Medication
Dementia
54
How is Tuberculosis transmitted?
Skin Contact
Sexual Transmission
Infectious food/water
Airborne
55
Transmission of TB is by ______?
Airborne droplets
Fomites
Eye contact
Blood transfusion
56
How do you Don PPE
Gown, gloves, goggles, mask
Gown, gloves, mask, goggles
Gloves, goggles, mask, gown
Gown, mask, goggles, gloves
57
Generally speaking, in what position should a bed be left after an NA has finished giving care?
About two inches away from the wall
Lowest position
Highest position
Upright position
58
If a resident behaves inappropriately, a NA should:
Be matter-of -fact and not over-react to let resident know it is not OK
Tell other residents that this resident is perverted
Not report the behavior as long as it does not bother the NA
Tell other NAs what happened and stay away from resident
59
Incidents should be reported to
the resident's family
all staff on duty at the time of the incident
the charge nurse immediately and documented
the doctor on call
60
Which of the following is considered a potential fire hazard in a facility?
Specimin container
Call light
Uneated food
Oxygen use
61
Which of the following describes MRSA?
A set of guidelines which aim to maintain the safety of residents.
A mutinous strain of bacteria that is highly repellent to antibiotics
A strain of bacteria that can be treated with antibiotics.
An acronym which serves as a mnemonic for fire caution in the facility.
62
When serving hot liquids to residents, the NA should
keep hot liqiuds close to the edges of tables
ask resident to stand up before serving hot drinks
pour hot drinks as close as possible to resident
pour hot drinks away from resident
63
The prefix tachy-means
around
fast
slow
across
64
If a resident starts to fall after standing up, the NA should...
use body to slide resident to the floor, do not try to stop the fall
push the resident gently into her wheelchair
prop the resident up to try to stop the fall
have the resident use the nearest piece of heavy furniture to brace herself
65
Which of the following is true of oral reports?
NAs should use facts when making oral reports
NAs should make oral reports directly to residents' families
NAs do not need to make oral reports; only need to complete written report
NAs should use opinions when making oral reports
66
To get your hands really clean, you must...
all of the above
use paper towels to turn off the water
use friction
wash at least for 20 seconds
67
An NA will come into contact with microorganisms....
only in high-traffic areas of the facility
only during personal care procedures
everytime the NA touches something
only during direct contact with residents
68
Scalds are burns caused by
Hot irons
hot liquids
Heating devices
Lye
69
Disinfection is a process that:
Eliminates pathogenic microorganisms from objects
Sterilizes objects
Deodorizes objects
Cleans objects
70
Which of the following statements gives subjective information?
Mrs Parker didn't eat any of her dinner today
Mrs Parker had a visit from her son today
Mrs Parker has a temperature of 101F
Mrs Parker says she is feeling dizzy
71
When is it acceptable for a NA to ignore a call light?
When she is very busy
When she has just left a resident's room
When the resident signaling is not assigned to her
Never
72
Using a pleasant tone of voice, speaking clearly and choosing your words carefully are examples of:
team nursing
effective communication
barriers to effective communication
nonverbal communication
73
Which of the following would make the client feel that you are really listening to them?
Make eye contact. Patiently allow them to express and seek clarification
Listening to them while you have your hand on the door knob
Frequently interrupting them
Standing with your arms crossed
74
Which of the following is a good guideline for the NA to follow when helping a visually impaired resident?
The NA should speak more loudly than normal
The NA should keep the lights low
The NA should use face of imaginary clock to explain the position of object
The NA should look away while speaking to him
75
What is the best way to control the spread of CDiff?
Limiting contact of the infected person with others
Through proper handwashing with soap and water
By giving more enemas to clean out the GI tract
By using more powerful antibiotics
76
Objective information is
information that cannot be observed
information collected using the senses
information that the resident reported to the NA
information that is untrue
77
An infection acquired in a health care facility (HAI) is known as _____________.
contagious
causative agent
nosocomial
viral
78
Which is a good guideline for NA's to follow when communicating with resident who has a hearing impairment?
The NA should approach resident from behind and walk behind her if possible
The NA should stand/sit so resident can see the NA’s face with proper light
The NA should exaggerate pronunciation of words so resident can understand
The NA should speak loudly to make sure that she is understood
79
When are Transmission Based Precautions practiced?
When a resident has something contagious
All the time on all residents
When a resident requests them
They are not used in nursing homes, they are only used in hospital settings
80
How should the NA check the temperature of hot water?
Use a stethoscope
Put her hand in the water
Use a water thermometer
Estimate the temperature based on how long it has been heating
81
You can safely identify your patient before care is given by...
asking his name
calling his name and waiting for his response
checking the name tag on the door, or above the bed
checking the bed plate
82
How is MRSA most often spread?
By direct physical contact
Through the air
By indirect contact
By being in enclosed spaces
83
Barriers to effective communication include
listening carefully to the resident
using eye contact
appearing very busy
speaking clearly and slowly
84
Being a good listener involves:
restating the message in your own words
interruptingq a resident if he is not speaking quickly enough
finishing a resident's sentences for him
quietly ignoring what the resident is saying if it is not interesting
85
Before eating, a resident should in a High Fowlers position. Which is most accurate description of the High Fowler's
The patient has their feet propped up and the bed is at a 60-degree angle.
The patient sits on their bed which is positioned at a 90-degree angle.
The resident is leaned forward to the left and bed is at a 30-degree angle.
The patient lies on their stomach prior to eating.
86
What is the meaning of the suffix "itis"?
Injection
Heart
Inflammation
Around
87
What is considered body fluid?
Blood, saliva, urine
Tears, seaman, saliva
seman
Solids
88
Types of verbal communication include:
Both a & C
Nodding your head
Writing
Speaking
89
Which of the following should always be locked before giving care?
Bathroom door
Bed/wheelchair wheels
Door to the resident's room
Bedside table
90
To maintain good body mechanics while lifting or carrying an object, an NA should:
try to keep her center of gravity a high as possible
face the object or person she is moving
hold the object out and away from her body
twist at the waist as she picks up the object
91
Which of the following statements about confidentiality is NOT correct?
Confidentiality is a moral issue
Confidentiality is a legal requirement
Confidentiality is an ethical issue
Confidentiality is a choice
92
In general, combative behavior is not a reaction to the NA and should not be taked personal. The NA should always
hit the person back
yell at the resident to "calm down"
put the resident in involuntary seclusion
report and document combative behavior to nurse
93
What is the best way a NA can respond to a combative resident?
Argue with the resident
Stand very close to the resident
Stay calm an lower the tone of his or her voice
Tell the resident that he is wrong

Foundations of Residents Care-CH 2 Flashcards | StudBud