stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Topic 2 MKT 345 CH 1 2 3 2025 Flashcards | StudBud
Explore
/
Topic 2 MKT 345 CH 1 2 3 2025
Topic 2 MKT 345 CH 1 2 3 2025
25 terms
·
StudBud Administration
·
176 plays
2 MKT 345 TOPIC 2 CH 1 2 3 2025
Flashcards
25 cards
F
Practice quiz
P
Host live
L
Questions
25
Answers
1
A TECHNIQUE THAT ALLOWS ADVERTISERS TO REACH POTENTIAL CONSUMERS - COMPETING WITH OTHER FIRMS
BEHAVIORAL BIOMEETRICS
CONNEXIONS
CUSTOMER THAT BECOMES AVAILABLE FOR REAL TIME BIDDING
REAL TIME BIDDING
2
IN MARKETING DEFENSE MECHANISMS ARE ....
SUSTAINABLE AND MEASURABLE WAYS TO HANDLE DISSATISFACTION
TIED TO IRRATIONAL BEHAVIOR AND VALUE PROPOSITION
UPRODUCTIVE
COGNITIVE AND BEHAVIORAL WAYS TO HANDLE FRUSTRATION
3
MASLOW - THOSE THAT BUY INSURANCE & HOME SECURITY SYSTEMS ARE SATISFYING:
SELF ACTUALIZATION
EGO NEEDS
SOCIAL NEEDS
SAFETY AND SECURITY NEEDS
4
INNOVATORS ARE ___ WHILE LAGGARDS ARE _____
LAST TO ADOPT PRODUCT, FIRST TO TRY PRODUCTS
FIRST TO TRY PRODUCTS; LAST TO ADOPT PRODUCT
NEO-FREUDIAN CONCEPTS
FREUDIAN CONCEPTS
5
MASLOW = HIGHER LEVEL NEEDS MUST BE FULFILLED TO PROGRESS
False
True
6
SECONDARY DATA IS INFO PREVIOUSLY ACQUIRED FOR OTHER PURPOSE
False
True
7
NEED DRIVEN ACTIVITY NEVER CEASES BECAUSE .....
CONSUMERS ARE GREEDY
CONSUMERS GOALS ARE UNDEFINED
CONSUMERS ARE FICKLED
CONSUMER NEEDS ARE NEVER FULLY SATISFIED
8
SHOWROOMING
METHOD TO SEND ALERTS TO CUSTOMERS BASED ON LOCATION NEAR STORE
USING SMARTPHONE IN STORES TO CHECK PRICING AT COMPETITORS
MANNER OF SEGMENTING CUSTOMERS
REAL TIME BIDDING
9
IN CHAPTER THREE, THERE IS DISCUSSION OF TWO BASIC HUMAN NEEDS (PICK TWO)
BIOGENIC
GENERIC GOALS
PRODUCT SPECIFIC GOALS
PSYCHOGENIC
10
HUNGER THAT LEADS TO FOOD PURCHASE IS CALLED COGNITIVE AROUSAL
True
False
11
CONSUMER NEEDS AND CONSUMER GOALS ARE INTERDEPENDENT - NEITHER EXISTS WITHOUT THE OTHER
False
True
12
CUSTOMER VALUATION IS:
TIED TO RETENTION RATES
AN APPROACH TO ANALYZE DEFECTIONS
CATEGORIZE CUSTOMERS ACCORDING TO FINANCIAL AND STRATEGIC WORTH
CREATION OF LOYALTY PROGRAM
13
GEOFENCING IS
USING SMARTPHONE IN STORES TO CHECK PRICING AT COMPETITORS
MANNER OF SEGMENTING CUSTOMERS
METHOD TO SEND ALERTS TO CUSTOMERS BASED ON LOCATION NEAR STORE
REAL TIME BIDDING
14
IN THE CONSUMER DECISION MAKING MODEL, INPUT INCLUDES?
PURCHASE
PRE PURCHASE INFORMATION SEARCH
SOCIOCULTURAL INFLUENCERS
PSYCHOLOGICAL INFUENCES
15
PREMISE THAT COMPANIES SHOULD SELL WHAT THEY HAD ALREADY MADE (INSTEAD OF MAKING WHAT THEY COULD SELL) IS ...
MARKETING CONCEPT
POSITIONING CONCEPTING
SELLING CONCEPT
MARKET SEGMENTATION CONCEPT
16
HUNGER THAT LEADS TO FOOD PURCHASE IS CALLED PHYSIOLOGICAL AROUSAL
True
False
17
ERNEST DICHTER TIED FREUD'S TECHNIQUES TO STUDY OF CONSUMER BUYING HABITS
False
True
18
FREUDIAN THEORY IS THAT ....
COGNITIVE NEEDS ARE AT THE HEART OF BOTH MOTIVATION & PERSONALITY
INDIVIDUAL NEEDS ARE AT THE HEART OF BOTH MOTIVATION & PERSONALITY
UNCONSCIOUS NEEDS ARE AT THE HEART OF BOTH MOTIVATION & PERSONALITY
ASPIRATIONS ARE AT THE HEART OF BOTH MOTIVATION & PERSONALITY
19
MURRAY'S PSYCHOGENIC NEEDS
DESCRIBES AFFILIATED HUMAN NEEDS
DESCRIBES ARBITRARY HUMAN NEEDS
DESCRIBES BIOLOGICAL HUMAN NEEDS
DESCRIBES NON BIOLOGICAL HUMAN NEEDS
20
IMPRESSION IS
CUSTOMER THAT BECOMES AVAILABLE FOR REAL TIME BIDDING
NUMBER OF TIME CONSUMERS VIEW AD
NUMBER OF TIMES AD RUNS IN 24 HRS
NUMBER OF TIME AD APPEARS IN NEWSPAPER
21
AIRLINES THAT SEGMENT EXISTING CUSTOMERS BASED ON MILES TRAVELED ANNUALLY ARE USING:
P$YCLE
TARGET MARKETING
VALS
USAGE SEGMENTATION
22
IF 25% OF CUSTOMERS ACCOUNT FOR 75% OF REVENUE - CALLED
SHOWROOMING
USAGE RATE SEGMENTATION
GEOFENCING
REAL TIME BIDDING
23
A TARGET SEGMENT MUST BE .....
IDENTIFIABLE, PROFITABLE, LOYALTY MEMBER
QUANTIFIABLE, PROFITABLE, REACHABLE
IDENTIFIABLE, PROFITABLE, REACHABLE
IDENTIFIABLE, EXPRESSIVE, REACHABLE
24
IN MARKETING METRICS - WHAT IS CPM
COST PER EYEBALL
COST PER MILLION
COST PER THOUSAND
COST PER IMPRESSUIB
25
A WIDELY USED SEGMENTATION TOOL THAT CLASSIFIES CONSUMERS BASED ON EIGHT SUBGROUPS
VALS
CONNEXIONS
PRIZM
P$YCLE