A medical assistant is performing a 12-lead EKG on a diaphoretic patient. The assistant should:

Make sure the area is clean and dry before attaching leads

When a major bile duct is obstructed, what color is the urine?

Dark, tea colored or amber-colored

A patient refuses a blood transfusion due to religious beliefs. The MA should:.

Document the statement in the patient's medical record.

An MA is performing an ear irrigation for an adult patient. Which of the following actions should the assistant take?

Open the ear canal by pulling the pinna upward and backward

According to the CDC, which of the following is the minimum length of time recommended for medical aseptic handwashing?

Washing for at least 20 seconds

A vaccine inventory log, according to the CDC, must include the following information

expiration date, date and number of doses received, Lot number, manufacturer

Which of the following is the purpose of monthly financial reconciliation?

To ensure records of the practice match the info provided on bank statement

A MA is performing a capillary puncture. Which of the following steps should the assistant take to promote blood flow?

Keep the patient's hand below heart level.

A medical assistant is composing business correspondence using the simplified letter style. What feature should be used?

The sender's name in all capital letters, the subject line in all capital letters

An MA is scheduling a patient for an outpatient procedure. Which of the following actions should the MA take first?

Obtain an oral or written order from the provider for the procedure.

When preparing a patient to wear a Holter monitor , which of the following instructions should the MA include?

“You should avoid using electric blanket during monitoring”

When checking a patient in for a sex reassignment preoperative appointment, how should you identify the patient's gender

Address the patient as they wish

Which strategy demonstrates empathy when a medical assistant is interacting with a patient who is upset?

Exhibiting active listening skills

When coaching a patient, which of the following is an example of disease prevention?

Providing instructions about effective hand washing

When coaching a pt, which of the following is an example of encouraging compliance w/ the treatment plan?

providing an insructional video based on the pt's learning stye

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NHA Post Test #4

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1
A medical assistant is performing a 12-lead EKG on a diaphoretic patient. The assistant should:
Shave the area
Make sure the area is clean and dry before attaching leads
Calibrate the machine
Reschedule the procedure
2
When a major bile duct is obstructed, what color is the urine?
Dark, tea colored or amber-colored
greenish yellow
pale
dark yellow or amber
3
When a patient becomes dehydrated, what color is the urine?
greenish yellow
dark yellow or amber
Dark, tea colored or amber-colored
pale
4
According to order of draw, which of the following tubes should the assistant draw after the lavender tube?
Green
Red
light blue
Gray
5
A patient refuses a blood transfusion due to religious beliefs. The MA should:.
Have the patient sign an Against Medical Advice (AMA) form
Inform the patient a transfusion is mandatory for their treatment
Document the statement in the patient's medical record.
Obtain a specimen for blood type cross and match
6
A patient who has night blindness might be experiencing which the following vitamin deficiencies?
Vitamin K
Vitamin D
Vitamin A
Vitamin E
7
A medical assistant is drawing five blood collection tubes. When should the assistant release the tourniquet?
within 1 minute of application
between 2-3 min after application
after needle is removed
after a flash of blood is seen in hub of first tube
8
ACOs focus on improving care for patients who have which of the following types of medical coverage?
HMO
Medicare
PPO
Medicaid
9
This position is mainly used for PAP test?
Supine
Knee to Chest position
Lithotomy Positon
Dorsol recumbant position
10
To rule out coronary artery disease & examine the patient's blood flow direction and speed, the MA should schedule:
Transesophageal echocardiogram
Cardiac Catheterization
Transthoracic echocardiogram
Cardiac referral
11
The Following Actions Should A Medical Assistant Take When Obtaining The Length Of AN Infant During A Well-Child Visit
Position Infant On His Back
Keep Infant's Knees Flexed
Remove The Infant's Diaper
Wrap The Infant In A Blanket For Warmth
12
Which of the following examinations assesses a patient's color perception and aids in detecting color blindness?
Ishihara test
Anthropomorphic measurements
Audiometric testing
Distance visual acuity
13
When preparing to clean and remove debris from instruments that were used in a minor surgery, the MA should use:
steam sterilization
disinfection
sanitization
chemical sterilizaition
14
A MA is labeling a blood sample for anemia. Which test should the assistant label on the requisition form?
Erythrocyte sedimentation rate
Hemoglobin A1C
Borrelia burgdorferi antibodies
STAT-CRIT hematocrit
15
A patient has a forward, rounded curvature of the thoracic spine. This is described as:
Subluxation
Lordosis
Scoliosis
Kyphosis
16
Which of the following types of providers are exempt from electronic claims by Medicare?
Ambulatory Centers
Practices greater than 100 employees
long term care centers
Single provider practices
17
Which of the following conditions involves an overload of iron in the body?
Homeostasis
Hemochromatosis
Hemolysis
Histoplasmosis
18
An MA is performing an ear irrigation for an adult patient. Which of the following actions should the assistant take?
Ask the patient to turn their head to the unaffected ear
Open the ear canal by pulling the pinna upward and backward
Aim the fluid toward the bottom of the ear canal
Open the ear canal by pulling the pinna downward and backward
19
Women can begin recieving yearly mammograms at which age?
50
45
35
55
20
Which of the following articles is allowed by the professional dress code for a medical assistant?
Jeans
Watch
Hoop earrings
Necklace
21
Which of the following is the preferred site when performing venipuncture on children younger than the age of 2?
Dorsal hand vein
Cephalic vein
Medial vein
Basilic vein
22
A medical assistant can provide pt care coordination and community resources through which of the following roles?
physician assistant
medical technologist
patient navigator
occupational therapist
23
Which of the following components of a business letter contains the conveyed message to the receiver?
Body of letter
Reference line
Subject line
Copy notation
24
When entering a new patient appointment, which of the following is an appropriate amount of time to block?
80 minutes
15 minutes
30 minutes
60 min
25
A patient receives a referral to an oncologist. Which of the following types of office visits is this considered?
Surgical Visit
Established patient
Consultation-office
Inpatient visit
26
According to the CDC, which of the following is the minimum length of time recommended for medical aseptic handwashing?
Washing for at least 20 seconds
Washing for at least 60 seconds
Washing for at least 45 seconds
Washing for at least 30 seconds
27
A vaccine inventory log, according to the CDC, must include the following information
expiration date
date and number of doses received
Lot number
manufacturer
28
The patient has a healing fracture of the distal femur. Where is this location?
Just below the shoulder
Just above the elbow
Just above the knee
Just below the hip
29
Which of the following is the purpose of monthly financial reconciliation?
To ensure the practice does not get audited by the IRS
To ensure patients are paying the medical practice in a timely manner
To ensure records of the practice match the info provided on bank statement
To ensure all insurance claims are filed in a timely manner
30
Varicella is spread through which of the following modes of transmission:
Vector-borne
Bloodborne
Foodborne
Airborne
31
A MA is performing a capillary puncture. Which of the following steps should the assistant take to promote blood flow?
Milk the patient's finger.
Keep the patient's hand above their head.
Have the patient run cool water on their fingers.
Keep the patient's hand below heart level.
32
The PCMH function that requires communication among patients, families, and all members of the care team is
Medical Billing Process
Inventory Control System
Coordinated Care
patient safety
33
Which of the following are considered the two greatest sources of contamination once a sterile field is established?
breath and hair
elbows and breath
hands and elbows
hands and hair
34
Which demonstrates an understanding of required patient identification techniques?
Asking her religion and favorite baseball team
Just administering medication no questions asked
say nothing
Asking for full name and DOB
35
A medical assistant is composing business correspondence using the simplified letter style. What feature should be used?
Center aligned dateline and salutation
Indented paragraphs in the body of the letter
The sender's name in all capital letters
the subject line in all capital letters
36
A provider has requested a dissecting instrument on a sterile tray that a MA is preparing. Which should be on the tray?
Retractors
Scissors
Thumb forceps
Probes
37
An MA is scheduling a patient for an outpatient procedure. Which of the following actions should the MA take first?
Obtain an oral or written order from the provider for the procedure.
Contact the patient to find out their availability for the procedure.
Obtain prior authorization for the procedure.
Call the outpatient facility to ask about available days for the procedure.
38
Which of the following techniques should a medical assistant use to gather additional information from a patient
demonstrate empathy
ask open-ended questions
ask closed-ended questions
summarize patient information
39
What treatment options would be considered for a patient who has Graves' disease?
Dietary supplementation
Radiation to the thyroid gland
Corticosteroid therapy
Growth hormone supplementation
40
Which of the following methods is the best way to measure the amount of body fat on a patient?
Body mechanics
Body Mass Index (BMI)
Vital signs
Basal metabolic rate
41
Which of the following techniques should a medical assistant use for the routine cleaning of EKG cables.
Soaking
Disinfection
Sterilization
Sanitaton
42
When preparing a patient to wear a Holter monitor , which of the following instructions should the MA include?
“You should avoid your regular exercise routine during monitoring”
“You can bathe & shower as usual during monitoring”
“You should avoid using electric blanket during monitoring”
“You will be required to wear the monitor for 2 to 4 hours”
43
When checking a patient in for a sex reassignment preoperative appointment, how should you identify the patient's gender
Identify the patient as gay
Address the patient as they wish
identify the patient as queer
address the patient using the assigned birth sex
44
Which strategy demonstrates empathy when a medical assistant is interacting with a patient who is upset?
Using closed-ended questions
Interacting near the patient
Limiting the amount of information disclosed to the patient
Exhibiting active listening skills
45
Group of doctors, hospitals, and other healthcare providers who come together voluntarily to give quality care
accountable care org
sherman antitrust act
health insurance exchange
federal medical ass. percentage
46
Which of the following organs in the urinary system triggers micturition?
Bladder
Ureters
Kidneys
Urethra
47
When coaching a patient, which of the following is an example of disease prevention?
Providing hands-on instruction about how to check blood glucose level
Providing instructions about effective hand washing
providing an instructional video based on the patient home health care
Providing a patient with information about annual diabetic eye exams
48
Which of the following is important when selecting codes to ensure accurate reimbursement for a patient's visit?
Codes for the pt's previous illnesses are selected
Medical necessity is supported
Avoid selecting CPT codes
Avoid selecting ICD-10-CM codes
49
Defense Mechanism in which you revert to childlike behaviors to cope with emotions
Intellectualization
Regression
Sublimation
Projection
50
When coaching a pt, which of the following is an example of encouraging compliance w/ the treatment plan?
providing an insructional video based on the pt's learning stye
providing a pt with information about colon cancer screenings
providing instructions about effective handwashing
explaining how and when to perform a self-breast exam
51
Which of the following is the term for the allergy test that involves small injections just under the skin?
Patch test
Radioallergosorbent (RAST) test
Percutaneous test
Intradermal test
52
A MA should identify that which of the following hematocrit values is out of the expected reference range?
A 29-year-old male patient who has a hematocrit reading of 50%
A 28-year-old female patient who has a hematocrit reading of 39%
A 46-year-old female patient who has a hematocrit reading of 32%
A 44-year-old male patient who has a hematocrit reading of 46%
53
Which of the following preventative screenings are matched correctly with the age at which they should 1st be completed?
Colonoscopy; 45 years old
Pap test; 18 yr old
PSA test; 50 yr old
Mammography; 50 yr old
54
When unloading an autoclave machine, a medical assistant notices spots on the instruments. What causes this?
Mineral deposits from tap water
Exposure to hard chemicals
Improper cleaning of the chamber
Clogged chamber drain
55
Medical term for fainting episodes.
sinus rhythm
syncope
bradypnea
bradycardia
56
Which should the medical assistant obtain from an insurance company prior to performing an outpatient surgery?
Explanation of benefits
Remittance advice
Preauthorization
Referral
57
Which of the following patient conditions is appropriate for a telehealth visit with a provider?
hydrocephalus
Diabetes
visual acuity
impacted cerumen
58
If an EKG tracing has an upward and downward movement in the waveform, which type of artifact is indicated?
wandering baseline
somatic tremor
AC interference
Interrupted baseline
59
According to the RACE acronym for emergency response, which of the following actions should the assistant take first?
Turn o the oxygen in the adjacent examination rooms
Close the doors and windows
Evacuate staff and patients from the immediate area
Use the office fire extinguisher
60
Angle for an intramuscular injection
90
15
30
45
61
After blood cultures, which tube is next?
Light Blue
Red
Gold
Green
62
When a patient has a liver disease, what color is the urine?
greenish yellow
pale
dark yellow or amber
Dark, tea colored or amber-colored
63
Which of the following forms collected during new patient check-in will contain the patient's demographic information?
Physical examination form
Patient medical history form
Informed consentform
Patient registration form
64
Which of the following is the lay term that can be used in the place of the medical term "verrucae"?
Scabies
Hives
Wart
Pediculosis
65
An MA is caring for a terminally ill patient & has been crying, refusing to eat or see family. What Kubler-Ross stage?
Depression
Anger
Acceptance
Denial
66
Which of the following stages is associated with an adolescent needing privacy & providing some independence? (Erikson)
Trust vs. Mistrust
Identity vs. Role Confusion
Initiative vs. Guilt
Intimacy vs. Isolation
67
What are the guidelines when scheduling a routine Pap Test and HPV test for a 55 year old patient?
2 to 3 years
6 months to 1 year
3 to 5 years
1 to 2 years
68
Buccal tablets
Dissolve the tablet in water
Place the tablet under your tongue
Swallow the tablet whole
Place the tablet between your tongue and cheek
69
A medical assistant is preparing to calculate a patient's heart rate from an EKG tracing. Which method should be used?
Count the number of small boxes in two cardiac cycles.
Calculate the mean rate and divide 1,500 by that rate.
Divide 1,500 by the number of small boxes between two R waves.
Count the number of large boxes between the P and T waves.
70
Which of the following should the assistant document during a 24-hour urine specimen collection?
Ketones
pH level
Temperature
Volume
71
In which of the following sections of a SOAP note should a medical assistant document a patient's social history?
Objective
Subjective
Plan
Assessment
72
A MA is preparing to assist with suturing a wound. Which of the following items should be in the sterile field?
scissors
Hemostat
needle holder
Skin Retractor
forceps
Bandages
73
Which of the following should occur after exposure to chemicals in the eyes?
Flush the eyes for 1 min.
Flush the eyes for 5 min.
Flush the eyes for 3 min.
Flush the eyes for 15 min.
74
Which of the following is an advantage of Computerized physician order entry (CPOE)?
program removes the pitfalls of faxing information
program is only used for the input of medication orders
program helps to reduce errors
MA does not have to see the provider face to face
75
A medical assistant is writing orders for an outpatient laparoscopic appendectomy. Which procedure codes should be used?
HCPCS
ICD-10-CM
CPT
ICD-10-PCS
76
Which type of shock involves an excessive loss of blood or other bodily fluids?
Cardiogenic shock
Neurogenic shock
Anaphylactic shock
Hypovolemic shock
77
Which of the following health care plans will provide medical care for indigent patients who meet a specific criteria?
CHAMPVA
Workers' compensation
Tricare
Medicaid
78
Which of the following can cause a hemolyzed specimen?
Shaking the collection tube vigorously
Partially filling the collection tube
Allowing the specimen to clot
Inverting the specimen four times
79
An EKG tracing has an upward and downward movement of the waveform. Which of the following types of artifacts is this?
Interrupted baseline
wandering baseline
AC Interference
somatic tremor
80
A medical assistant is preparing a patient who has anemia for an examination by the provider. Which manifestation
palpitations
weird
bouncy veins
Irregular heartbeat
81
Which of the following conditions places the patient at the highest risk for stroke or transient-ischemic attack?
Coronary microvascular disease
Carotid artery disease
Coronary heart disease
Peripheral artery disease
82
When collecting demographic information from a new patient, which of the following ways can a patient provide this info?
Health information exchange
Patient Portal
Notice of Privacy Practices (NPP)
claim form
83
Which of the following statements is true of a schedule III drug?
The prescription cannot include refills.
prescriber must submit written rx to the pharmacy within 7 days of phoning
The prescriber can authorize prescription refills over the phone.
The prescriber must call in the prescription to the pharmacy.
84
Which of the following should a medical assistant ensure when obtaining prior authorization for a referral?
Inform the patient that authorization has been approved
Follow guidelines of the pt's insurance company on how to obtain a referral
Tell the patient prior authorization is obtained after their visit.
Have the patient contact utilization management for a referral
85
A MA is performing venipuncture. At which of the following angles should the assistant insert the needle into the vein?
90°
60°
15°
45°
86
Which of the following spatial considerations should the medical assistant make when checking in a patient?
18 inches to 4 feet
0-18 inches
12 or more feet
4-12 feet
87
Which of the following medical asepsis techniques should a MA use to ensure work surfaces are free of microbes
Alcohol-based hand sanitizer
Disinfection
Ionizing radiation
Sanitization
88
Which refers to when the internal environment functions properly and all the organs are performing appropriately?
Homeostasis
Phagocytosis
Necrosis
Mitosis
89
An MA is preparing a patient for suture closure of 0.5 mm diameter and should have which of the following sutures ready?
3
2
1
0
90
Which of the following respiration rates falls into the expected reference range for a 9-year-old child
30/min
12/min
40/min
19/min
91
Which of the following waste items should a medical assistant discard in a red biohazardous waste bag?
Broken ampules
Syringe and needle used for venipuncture
Used suture removal kit
Linens soiled with bodily fluids
92
A pt. who has an acute illness calls to schedule an appointment. Which of the following time frames should the appt. be?
The same day
Within the next week
Within an hour
The following clinic day
93
Which of the following procedures should a medical assistant perform on a soiled hemostat prior to autoclaving?
Sterilization
Sanitation
Disinfection
Antiseptic procedure
94
Which of the following temperatures is recommended to effectively perform sterilization in an autoclave?
300-400
150-200
250-275
120-240
95
A medical assistant is administering ear drops to an adult patient. Which of the following actions should the MA take?
Hold the dropper at least 2.5 cm (1 in) above the ear canal
Have the patient lie supine on the examination table.
Warm the medication bottle before instilling the drops
Pull the pinna down and back before instilling the drops
96
Which of the following individual diversity factors may result in a patient's bias toward receiving medical treatment?
Age
Religion
Language
Gender
97
Which of the following waste items should a medical assistant discard in a red biohazardous waste bag?
Syringe and needle used for venipuncture
Linens soiled with bodily fluids
Broken ampules
Used suture removal kit
98
Rinne test:
Place the headphones over the patient's ears and adjust for comfort
Invert the vibrating tuning fork & place it 5cm in front of the ear canal
ask patient to raise hand when they do not hear sound
Position the vibrating tuning fork on top of the patient's head
99
When a patient has a pseudomonas urinary tract infection, what color is the urine?
dark yellow or amber
Dark, tea colored or amber-colored
greenish yellow
pale

NHA Post Test #4 Flashcards | StudBud