Business Letters, Reports, and Related Documents

Question 1

Style or design for a set type of characters

Accepted Answer

Font

Question 2

The ability to understand what you have read

Accepted Answer

Comprehension

Question 3

E-mail addresses begin with a domain name that is followed by the @ symbol and a unique user ID

Accepted Answer

False

Question 4

A concise message states what you want to communicate in an indirect manner

Accepted Answer

False

Question 5

Style of writing in which the subject is acted upon.

Accepted Answer

Passive voice

Question 6

Involving detailed study

Accepted Answer

Analytical

Question 7

List of sources used to prepare a report. AKA Endnotes, Bibliography, Works Cited.

Accepted Answer

References

Question 8

The ability to understand what you have read, seen, or heard

Accepted Answer

Comprehension

Question 9

Material from another source, identified in the body of a report.

Accepted Answer

Quotation

Question 10

Graphs used to show the relationship of a part to the whole

Accepted Answer

Pie Chart

Question 11

Contains a brief overview of the report

Accepted Answer

Summary

Question 12

Management of writing tasks requires

Accepted Answer

All of the Above

Question 13

The arrangement of the letter text on the page

Accepted Answer

Format

Question 14

Appears above the body text on pages of a document

Accepted Answer

Header

Question 15

Data arranged in rows and columns

Accepted Answer

Table

Question 16

Checking a document for errors and mechanical issues

Accepted Answer

Proofreading

Question 17

The information below the body text on pages of a document.

Accepted Answer

Footer

Question 18

Area on a printed page that is empty, having no text or images

Accepted Answer

White Space

Question 19

Information about the sources of data used in a report

Accepted Answer

Documentation

Question 20

The main heading of the report

Accepted Answer

Report Heading

Question 21

Reasons or details given to support a main point later in meassage.

Accepted Answer

Indirect approach

Question 22

Tables are often used in reports to summarize data or make comparisons

Accepted Answer

True

Question 23

The process of making changes to refine a message or document

Accepted Answer

Revising

Question 24

The process of dividing a document into individual pages for printing.

Accepted Answer

Pagination

Question 25

In a block format business letter, all lines begin at the left margin

Accepted Answer

True

Question 26

What are the two punctuation styles used in business letters?

Accepted Answer

Mixed, Open

Question 27

A footer is used to place the same information above the text at the top of pages in a report

Accepted Answer

False

Question 28

Words you know and understand

Accepted Answer

Vocabulary

Question 29

Programs that allow voice input.

Accepted Answer

Speech recognition software

Question 30

A picture representing the data contained in a report

Accepted Answer

Graph

Question 31

Generally accepted customs or rules

Accepted Answer

Protocol

Question 32

Contains more detailed data ( a chart, graph, table, or text) supports the body of a report.

Accepted Answer

Appendix

Question 33

An informal document typically used to communicate within an organization.

Accepted Answer

Memo

Question 34

Section of a report lists the report headings and their corresponding page numbers

Accepted Answer

Table of Contents

Question 35

A memo is a formal written business communication, usually to someone outside the organization

Accepted Answer

False

Business Letters, Reports, and Related Documents

Questions 35

Business Letters, Reports, and Related Documents

Questions 35