RPTA 255 Ch 3-4

What is deep culture on the cultural iceberg?

Which type of listening involves emotional intelligence?

Which is NOT a characteristic of a microassault?

Long-term focus based cultures base their actions on the future

What is diversity?

Microinsults are less subtle than microassault

What is inclusion?

When speaking to someone with a translator, you should speak directly to the translator

Most of the core dimensions of diversity are not visible

What is privilege?

What is power distance?

Facilitation and processing is used to help people learn from specific experiences

What is denotation?

To listen intentionally, you should be thinking about your response as other people are talking

Which is NOT one of the 5 functions of communication?

Which two factors increase the "open area" of Johari's Window?

When senders send a message to a receiver, this is a nonintentional act

SOLER is a following technique

Social class is considered one of the nine core dimensions of diversity

Microaggressions are offensive and not subtle

Stereotypes do not influence communication

Dimensions of diversity play a vital role in shaping one's values, beliefs, and biases

Collectivist cultures will base their actions on what will result in the greatest good

Being aware of societal biases, but not viewing oneself as biased is considered which stage of cultural competence?

What is considered "person-first" language?

When using communication to influence others in their thoughts or actions, this is known as...

When the sender prejudges the receiver, this may cause miscommunication

Someone who values efficiency and is focused on completing goals might be described as...

Which of these is not one of the group problems that may result in miscommunication?

Traditions are an example of which level of culture?

A car radio is considered what type of channel?

What is bias?

Who/what has the most responsibility for success in communication?

What is the "crux" of effective communication?

What is connotation?

Which of these is considered an internal factor that influences communication?

Which of these is NOT one of the 6 C's of effective communication?

Someone from a collectivist culture will value

Work style is considered one of the nine core dimensions of diversity