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justin_test2
justin_test2
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1
Managing human resources is a dynamic process.
True
False
2
Public choice theory is derived from
The study of microeconomics
The study of testimony given at public hearings
The study of public policy
The study of the US Constitution
The study of public values
3
Training
Improves performance
Develops employee skills
All of the above
Motivates employees
4
Five techniques for on-the-job methods of employee development include all of the following EXCEPT
Delegation
Coaching
Job rotation
Time off
Understudy
5
Who does the book quote as saying, “Government is only as good as the men in it”?
Peter Drucker
John F. Kennedy
Marc Holzer
Drew Pearson
6
The initial two pillars of public administration are economy and efficiency.
FALSE
TRUE
7
1. At the state government level, audits are usually conducted by
a. The Office of the Comptroller
a. The GAO, on behalf of the state legislature
a. Private auditing firms
a. Other state governments
8
A diverse workforce is key to achieving a representative bureaucracy.
False
True
9
What is central to the path-goal theory of leadership?
Employee motivation
The Least-Preferred Co-worker Scale
Situational traits
None of the above
10
Life Cycle Theory deals with the level of direction a leader provides based on a subordinate’s maturity level.
TRUE
FALSE
11
Which of the following is NOT a managerial function that must be carried out by an organizational leader?
Planning
Directing
Controlling
None of the above
12
Public choice theory assumes that
Analyses of polls asking voters why they voted the way they did
Feedback from the public determines how decisions are made
Self-interest determines how decisions are made
Precedents from previous issues determine how decisions are made
The values of the public determine how decisions are made
13
Who said, “Take time to deliberate; but when the time for action arrives, stop thinking and go”?
Barack Obama
Andrew Jackson
Herbert Simon
Irving Janis
14
Audits are necessary to ensure that public money is spent appropriately.
TRUE
FALSE
15
Style theorists examine
The effect of traditional managerial styles upon a modern organization
the extent to which an individual is fit for leadership
the need to achieve results versus the needs of employees
Management styles reflected by the need to achieve results
16
1. Performance budgets require
a. Giving overperforming departments less money
a. Giving overperforming departments more money
a. An audit by the GAO to be valid
Collection of info that tells whether performance levels have been met
17
An effective public works leader willingly assigns responsibility to others.
TRUE
FALSE
18
1. Which congressional agency has the primary auditing responsibility for the federal government?
a. Office of Management and Budget (OMB)
a. Government Accountability Office (GAO)
a. Congressional Budgetary and Fiscal Auditing Office (CBFAO)
a. None of the above
19
Which of the following are NOT means of helping to avoid groupthink?
Having the leader avoid stating his or her preferences
Fostering a climate where a range of ideas can flourish
Using outside experts as devil’s advocates
Giving group members a means of voicing their opinions anonymously
Assigning one group member to ensure counterarguments are not solicited
20
In the implicit favorite model, the decision made is rational, objective and unbiased.
True
False
21
”Each respondent will receive an appropriate financial evaluation interview” is an example of a good objective.
True
False
22
An organization without a commitment to human resources, according to Mintzberg, is
A body without a soul
A fish out of water
Coffee without caffeine
A dog without a bone
23
1. Payroll taxes are
a. Taxes that employees and employers pay jointly
a. Taxes on the revenue raised by government corporations
a. Assessed on audits of payrolls
a. Taxes that are assessed on employers only
24
An effective leader manages resources such as equipment, facilicities, and funds, but not personnel.
FALSE
TRUE
25
Delegation forces a supervisor to give up favorite parts of the job.
True
False
26
In the revised garbage can model, the problem, political, and public streams steer the decision-making process.
True
False
27
One should monitor one’s own feedback.
FALSE
TRUE
28
Elite theory assumes
a. A select few draft the text of the laws
A select few have the privilege of making decisions
Only those with higher income will have their opinions solicited
Only senior-level administrators make decisions
29
The federal government’s major source of revenue is corporate income taxes.
TRUE
FALSE
30
Cultivating and maintaining a high quality and diverse workforce relies on
Evaluating them fairly
Preparing people for their roles
Hiring the right people
All of the above
31
Referent power is based upon the leader’s ability to get others to follow because of their attraction or charisma.
TRUE
FALSE
32
Effective brainstorming entails quantity over quality.
False
True
33
To remain in the running, a course of action should meet some of the “must” objectives and all of the “want” objectives.
False
True
34
Supportive leadership deals with being friendly and approachable.
TRUE
FALSE
35
1. Local governments usually rely on
a. Personal revenue-sharing taxes
a. Value added consumption taxes
a. Property taxes
a. Corporate income taxes
36
In regard to HR, EAP refers to
Employee Aptitude Performance
Employee Assistance Program
None of the above
Environmental Agency Protection
37
1. State governments typically rely on
a. Consumption or sales taxes
All of the above
a. Corporate income taxes
a. Personal income taxes
38
Employee counseling provides the most direct and efficient means available to improve employee performance.
False
True
39
Herzberg discussed
Supervision techniques
None of the above
Satisfiers/dissatisfiers
Evaluation methods
40
Using means-testing is not a method of allocating resources based on need.
FALSE
TRUE
41
1. Federal spending legislation is contained in
a. Various outlay bills
a. Thirteen individual appropriations bills
a. The Federal Budgetary Annual Act
a. The Management and Budget Act
42
An effective public works leader need not be accountable as he has others to do this for him.
FALSE
TRUE
43
Authority-compliance managers
Are good at achieving organizational goals in an efficient manner
Are managers who do only the bare minimum
Place a low priority on both tasks and relationships
Place a high priority on relationships as opposed to tasks
44
Taking risks is central to creative decision-making.
True
False
45
Managers often do not delegate because they fear mistakes.
False
True
46
Agency policies are considered satisfiers.
True
False
47
Which of the following is NOT one of the circumstances which tends to encourage groupthink
Group homogeneity in terms of ideals and backgrounds
Directive leadership
d. Isolation from outside influences
Persons from diverse backgrounds who have had similar experiences
48
Balancing an employee’s needs and the goals of an organization is key to effective human resource management.
False
True
49
In the human resource management process the first step is
Selecting
Identifying needs
Recruitment
Interviewing
50
One advantage of zero-based budgeting is that it results in an efficient allocation of resources.
FALSE
TRUE
51
Which of the following are types of leadership power?
Referent power
Reward/Punishment power
Legitimate power
All of the above
52
The fiscal year begins on September 30.
FALSE
TRUE
53
Participatory decision-making assumes
A public hearing will be held
The opinions of professional consultants will be solicited
A diverse group of individuals will act in a consultative capacity
Several public agencies will be involved in the decision-making process
54
Maslow’s hierarchy of human needs theory is not related to human resource development.
True
False
55
Each April, the president presents the US Congress with a budget request.
TRUE
FALSE
56
How many people staff public or quasi-public organizations in the United States?
Tens of millions
Approximately one hundred thousand
Tens of thousands
Over one hundred million
57
1. Which of the following is NOT true?
a. The federal government has a large capital budget
a. Interest made on most government bonds is tax exempt
a. State governments use borrowing for financing their capital budget
a. Municipalities often raise revenue for capital projects by issuing bonds
58
The Senate and House divide the discretionary spending into 13 categories or government functions.
FALSE
TRUE
59
Leader-Member Relations centers on
Whether the leader has the innate traits necessary to lead.
Whether the work environment is positive or exponential
the extent to which an individual is fit for leadership
Whether the work environment is positive or negative
60
Contemporary human resource management theory is considered
Both
Neither
Static
Dynamic
61
The political decision-making model assumes
Policies are not expected to last long in office
Intra-organizational coalitions compete for influence
Citizens expect their politically elected officials to make decisions
Politically-appointed heads of administrative departments take control
62
Delegation is one method for on-the-job employee development.
False
True
63
Federal personal income taxes are progressive.
TRUE
FALSE
64
Trait theory assumes
The US Constitution should serve as one’s leadership guide
A leader alters their leadership style based on the situation at hand
People develop the traits associated with leadership over time
People are born with certain innate characteristics of leadership
65
The first step of decision-making is setting an objective.
True
False
66
Transformational leaders are
Charismatic
Reticent
Contingency-based
Concerned with the education or formal training required to complete tasks
67
According to Sayles, the successful accomplishment of managerial functions stems from
The management of interpersonal relationships
The management of intrapersonal relationships
Making the seemingly impossible happen
A select few having the privilege of making the central decisions
68
Style adaptability is the degree to which behavior is appropriate to the demands of their situations and followers.
TRUE
FALSE
69
1. In zero-based budgeting
a. Departments must defend their level of funding each year
a. Legislative budgets are used instead of executive budgets
a. Department heads are unable to set priorities
a. Auditors can punish departments by zeroing-out their budgets
70
An effective public works leader empowers others.
FALSE
TRUE
71
Fundamental change is difficult to achieve via incrementalism because it
allows many policy alternatives to be considered at one time
does not allow flexibility in coping with time sensitive problems
differs radically from existing policies
perpetuates and condones the status quo
72
Rationalization is a symptom of groupthink because
Belief that rationalization and efficiency are synonymous
Heads of administrative departments accept the rationalizations
Departmental officials use rationalization to explain events
Shared rationalizations are used to dismiss warnings of grouphink
73
When formulating alternative courses of action, a decision maker should ask whether the problem has existed before.
True
False
74
1. Executive budgets are more prevalent than legislative budgets because
a. Improved responsiveness
a. They can focus on operating over capital budgets
a. They can focus on capital over operating budgets
a. They can be developed with far greater efficiency
75
The most important resource of any public organization is its physical resources.
False
True
76
Absence of feedback is a barrier to communication.
TRUE
FALSE
77
Work teams typically embrace:
Means of allowing employees to mutually relieve the stress of the workplace
Supportive philosophy for their members
Adversarial philosophy for their members
None of the above
78
Brubaker believes the budgetary process engenders a common pool of resources.
FALSE
TRUE