Definition of diversity?

The differences in values, attitudes, cultures and beliefs

What is a defining factor of collectivism?

group identification provide a sense of belonging

No fixed principles, each situation is different

Assume that power is distributed equally or not.

Not judging a culture based on the standards of your own

Design, Materials, production, and quality control.

Key to successful management of expatriate assignments is the ability to

Identify key skills and competencing for working overseas

What is an important element that drives an expat remuneration policy?

Expatriates should not be worse off

Understanding each individual is unique

A manager who has cultural literacy can most likely ________

Recognize the similarities and differences of cultures

Which is not an example of conflict of interest?

You are interested in medicine and write a story interviewing top doctors

What are NOT personality traits of a disengaged employee?

Bring their heads and hearts to work.

What does the word 'expat' mean?

somebody who lives outside their native country

Triple bottom line means that we focus on what?

social and environmental issues

The etiology of river blindness is

bite black fly infected with O. volvulus

Corporate Social responsibility is defined as:

Company's responsibility towards all the stakeholders in a society

The following are examples of conflict of interest EXCEPT

a business hiring an accounting firm to oversee records

the relationship of trust between the agent and the principal

What are the four main focus areas covered by the United Nations Global Compact ?

Human Rights, Labour, Environment, Anti-corruption

Someone with a legal obligation to act in your best interest

Which of the following situations is unlikely to pose a conflict of interest?

Working for a charity on weekends

Corporate Social Responsibility refers to

Open and accountable business actions based on respect

What is corporate social responsibility(CSR)?

understanding your business impact on the wider world

the practice of giving money to help people

A "valuing diversity approach" focuses on:

the positive aspects of the differences between people

What is not Corporate Social Responsibility (CSR)?

Everything a business does to improve its customer base

Cultural Imperialism is....

Promoting or enforcing your own culture on another culture

Cultural Relativism is...

the practice of understanding a culture without judging it

Which is most true - An expat manager…

Works and lives in a country that is not their native country

Corporate social responsibility does not include:

Making as much profit as possible only for shareholders

What is the definition of collectivism?

Social orientation that emphasizes the good of the group

What are at least 4 consumer rights

Right to be informed, right to be heard, right to safety, Right to choose

What does corporate social responsibility (CSR) mean

Companies that benefit society and communities.

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PHL 1253 exam review

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Questions 60

Answers

1
Definition of diversity?
A term used in education referring to equality
The differences in values, attitudes, cultures and beliefs
Refers to the similarities ans values of others
Denial of equality based upon people's characteristics
2
Cultural imperialism refers to
Setting up a multicultural society
Political control
Economic domination
Imposing customs and values
3
What is a defining factor of collectivism?
High self-esteem
group identification provide a sense of belonging
self servicing bias
extraversion
4
What is relativism?
Rules are a priority and must be followed
Moral principles applicable in all circumstances
No fixed principles, each situation is different
Another form of communism
5
Power distance is...
Assume that power is distributed equally or not.
Is the fear of a distance between you and your dog
Arachnophobia
Assume work is difficult and your boss is your God.
6
Cultural relativism
Everything we have, think and do
Not judging a culture based on the standards of your own
Learning about another culture
Multiculturalism
7
Which principle of Individualism is the source appealing to
Competition
Self Interest
Economic Freedom
Private property
8
_____ refers to bringing a manager back home after a foreign assignment has been completed
Mediation
Repatriation
Expatriation
Job rotation
9
A conflict of interest is a conflict between self-interest and ?
another person's self- interest
professional obligations
unfair practices
a personal obligation
10
Which of the following is NOT a benefit of Diversity?
Better Understanding and Service of Customers
More Satisfied Workforce
Less Turnover
Lower Litigation Expenses
11
Due care theory is:
Design, Materials, production, and quality control.
Laws around employment.
A safe work environment.
Being fair and consistent.
12
High employee engagement results in -
More work-place accidents
Higher productivity
Lower profitability
Unhappy staff
13
Most companies focus on an ethics approach to prevent wrongdoing than on a compliance approach
true
false
14
As a supervisor how would you assist the employee on improving their behavior?
reviewing policy and procedures
provide training
refer to EAP and provide peer support
all of the above
15
Key to successful management of expatriate assignments is the ability to
Travel abroad
Recruit local managers
Having appropriate training systems
Identify key skills and competencing for working overseas
16
What is an important element that drives an expat remuneration policy?
Expatriates and family should feel as being on holiday
Expatriates should earn less than at home
Expatriates should not be worse off
Expatriates should earn more than at home
17
What is DIVERSITY?
Is walking a dog
Talking about health
Understanding each individual is unique
Taking care of others
18
A manager who has cultural literacy can most likely ________
Function as an expatriate manager in multiple foreign locations
Speak and read in more than one language
Develop accurate cultural assessments of foreign colleagues
Recognize the similarities and differences of cultures
19
Which is not an example of conflict of interest?
Writing a glowing review of PizzaHut in return for a year of free pizzas
You are interested in medicine and write a story interviewing top doctors
You write a News article profiling your brother, an Olympic athlete
You are Captain of the soccer team and write a News article about it
20
Which of these is NOT an area covered by the 10 Principles of the UN Global Compact?
Human Rights
Anti-Corruption
Pollution
Labour
21
What are NOT personality traits of a disengaged employee?
Never take responsibility to jobs and always find an excuse.
Bring their heads and hearts to work.
Unhappy and willing to share unhappiness with others.
Minimal participation and unwilling to learn new things.
22
What does the word 'expat' mean?
a person who lives in their native country
somebody that does not have a native country
somebody who lives outside their native country
somebody who likes their native country
23
The first three steps of Discipline are listed: Which does not belong?
Establish Cause for Action
Coaching
Dismissal
Verbal Warning
24
Which quality would you find in an actively disengaged employee?
Negative drag on the culture
Sleepwalking
"checked out"
Drive innovation
25
Triple bottom line means that we focus on what?
Social Media and traditional news media
Production and waste
Adults and Youth
social and environmental issues
26
The etiology of river blindness is
ingestion of helminth worms
drinking water with copepods infected with filarial worm
bite mosquito infected with plasmodium
bite black fly infected with O. volvulus
27
Corporate Social responsibility is defined as:
Company's responsibiltiy towards millitary warfare
Company's responsibility towards all the stakeholders in a society
Company's way to maximize its profits
Company's responsibility towards shareholders
28
The following are examples of conflict of interest EXCEPT
a principal hiring her husband at her school
a doctor prescribing medications b/c he gets a gift
a business hiring an accounting firm to oversee records
giving a significant other a raise for no reason
29
Which of the following is a Corporate Social Responsibility consideration in operations
Waste and environmental issues
Global sourcing of inputs
Supply chain management
Global outsourcing
30
Fiduciary refers to
the relationship of trust between the agent and the principal
the principal in an exclusive agency relationship
the independent contractor status of a broker
the seller's subagent that is working with the buyer
31
What are the four main focus areas covered by the United Nations Global Compact ?
Human Rights, Labour, Environment, Anti-corruption
Law, Voluntary codes, Ethical standards, Judiciary
Economy, Environment, Society, Stakeholders
32
Who is a fiduciary?
Someone who doesn't have any legal rights
Someone with a legal obligation to act in your best interest
Someone who is going to take your money
Lebron James
33
Which of the following situations is unlikely to pose a conflict of interest?
Working for a charity on weekends
Being in possession of confidential company information
Evaluating bids that include one from a business owned by a friend
Exchanging high-value gifts with customers
34
Corporate Social Responsibility refers to
Open and accountable business actions based on respect
Being corporate and stuff
Doing the right thing
Meeting present needs without compromising future
35
What is corporate social responsibility(CSR)?
It is a Maori concept
giving money to a charitable organisation
a guideline to help the business make decisions
understanding your business impact on the wider world
36
The most common reason that an expatriate fails at an international assignment is ____
technical demands
incompetence
family pressures
language difficulties
37
philanthropy
to get rid of something
a very strong belief or opinion
the ability to do something
the practice of giving money to help people
38
A "valuing diversity approach" focuses on:
teamwork
the positive aspects of the differences between people
everyone being different
resolving workplace conflict
39
Stakeholders need each other for success, they're not able to achieve their goals independently.
Competitive Relationship
Co-operative Relationship
Dependent Relationship
Dynamic Relationship
40
What is not Corporate Social Responsibility (CSR)?
Everything a business does to improve its ethics
Everything a business does to improve its impact on society
Everything a business does to improve its customer base
Everything a business does to improve the environment
41
UN Global Compact agreement is a tool used by business to assit in ethical practices covering:
Anti-corruption
All the above
Labour
Environment
42
River blindness is a/an...
STD
Fish
Parasitic Infection
Disease
43
Which of these is not an element in the triple bottom line?
Planet
Process
People
Profit
44
Cultural Imperialism is....
Fighting for your country
Putting restrictions on your imports
Doing trade with other countries
Promoting or enforcing your own culture on another culture
45
Cultural Relativism is...
the practice of understanding a culture without judging it
studying the closest culture to your own
creating your own culture
thinking your culture is way better than someone elses
46
Which is most true - An expat manager…
Works in a MNE
Is usually single and unmarried
Works and lives in a country that is not their native country
Works and Lives in a hot climate
47
Corporate social responsibility does not include:
Treating employees and customers with respect
Making as much profit as possible only for shareholders
Considers the need of local community
Using scarce resources economically
48
What is the definition of collectivism?
Social orientation of selfishness
Collecting supplies as a community
Social orientation that emphasizes the good of the group
Social orientation that emphasizes the good of the rulers
49
What is the result of employees being actively disengaged in their work?
Loss of customers
Lost productivity
Increases cost of training new employees
Decrease profit
50
What are at least 4 consumer rights
Right to be seen, right to be heard, right to safety, right to education
Right to be heard, right to fraud, right to safety, right to be informed
Right to buy, right to choose, right to eat, right to survive
Right to be informed, right to be heard, right to safety, Right to choose
51
What does corporate social responsibility (CSR) mean
Companies that benefit society and communities.
Maximising profit making
Giving everyone more holidays
Exploiting 3rd world countries for cheaper employment
52
Two types of stakeholder
Second and First
Internal & External
Primary & Secondment
Rare/Medium
53
Who is responsible for elevating employee engagement in a team?
It's up to the manager
It's up to the executive team
It's up to Human Resources
It's up to the employee
54
Why do expatriate assignments fail?
Homesickness
Climate
Cultural differences
Reduction to pay and conditons
55
High power distance managers are:
privileged based on power
Friendly
Accessible
Empowering of others
56
Relativism is defined as the doctrine that ...
All family trees are similar in essence
Knowledge, truth, and morality are culturally identical.
Knowledge, truth, and morality are absolute.
Knowledge, truth, and morality are not absolute.
57
A stakeholder is...
Someone who may be involved directly/indirect with an issue
Someone to help fix an issue
Someone who has an issue
Someone who stakes poles into the ground.
58
An actual conflict of interest is where . . . .
you may benefit from being involved in multiple interests
you do benefit from being involved in multiple interests
a person is paid more than someone else
a staff member disagrees with the Director
59
Which is not a principle of Individualism?
Economic Freedom
Private Property
Cooperation
Individual Rights and Freedoms
60
What is Individualism?
People belong to large organizations
People belong to large social frameworks
People belong to small networks
People belong to political organizations

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