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N5 Admin & IT Tasks, skills and qualities Flashcards | StudBud
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N5 Admin & IT Tasks, skills and qualities
N5 Admin & IT Tasks, skills and qualities
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StudBud Administration
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1
A duty of an Admin Assistant
Friendly and helpful
Word processing business documents
Buying in new stock
Training staff
2
Which of the following is NOT a duty of the Admin Assistant?
Filing information and documents
Repairing technology
Keying in information to DB & SS
Reprographics eg photocopying
3
Duties/tasks of an Admin Assistant are...
... the work experience and qualities of the ideal candidate
... the skills we expect them the have for the job.
... the personal traits/qualities they should possess.
... the activities we expect the employee to complete daily.
4
Which of these is a QUALITY of an Admin Assistant?
Polite and friendly
Greeting Visitors
Numeracy
Reprographics
5
A typical task undertaken by an Admin Assistant
Juggling
Organising Events
Making the Tea
Filing (nails)
6
Which of these is a Quality of an Admin Assistant
attention to detail
Good Communication
Reliable, dependable, patient
organisation
7
What is recruitment?
The process by which a business hires staff
The process of which a meeting takes place to fire staff.
The process by which a business inducts staff
The process by which a business trains staff
8
Which of the following is a skill of an Admin Assistant?
Tolerant of others
Ability to work in a team
Planning and organising
All of the above
9
What is an application form?
CV
staff development
the applicant providing knowledge, skills & experience
training and development
10
Why should an admin assistant be discreet?
they will be dealing with sensitive information
because why not
they will be working in a busy environment so blending in
they will be distracting if they are not discreet
11
A person specification details...
Skills, qualities, experience, qualifications required
Staff recruitment policy
Personal details of applicant
Address of company
12
What is identified in a skills scan
a rating of individuals skills, knowledge & qualities to date
an application form
curriculum vitae
strengths, weaknesses, opportunities and threats
13
How do you identify skills and gaps in skills?
Skills scan
Skills analysis
CV
Application form
14
What does a SWOT analysis evaluate?
Strengths, Weaknesses, Opportunities, Targets
Symptoms, Weaknesses, Opportunities, Threats
Strengths, Weaknesses, Opposition, Threats
Strengths, Weaknesses, Opportunities, Threats
15
What is a job description?
all of the previous options
Produced by organisations looking to employ new staff
Detail what the person in that job role is be required to do
Detail the requirements of the job role being advertised
16
What is a Curriculum Vitae (or "CV" for short)?
a professional document summarising my work history, education and skills
a record documenting my family history
a personal web page showcasing my extensive social networks
a statement of self praise
