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Chapter 2- Life skills Flashcards | StudBud
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Chapter 2- Life skills
Chapter 2- Life skills
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Milady exam review Chapter 2
Flashcards
34 cards
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Practice quiz
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Host live
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Questions
34
Answers
1
What is NOT an element of a good work ethic?
Trustworthiness
Supportiveness
Tardiness
Respectfulness
2
What is true about deep breathing?
It is an effective tool for stress management
It should be avoided in the work place because of chemicals
It is relaxing, but it inhibits your concentration
You should only do this after work because you need to relax
3
What is your professional responsibility with regard to personal problems?
Seek guidance from your manager
Avoid people when you’re in a bad mood
Seek guidance from your clients
Keep these problems to yourself
4
What is diplomacy?
Telling a client she looks good when she actually doesn’t
Being tactful in your dealings with others
Making critical observations when people do things wrong
Keeping personal problems to yourself
5
What term refers to putting off until tomorrow what you can do today?
Time management
Procrastination
Prioritizing
Scheduling
6
What blocks the creative mind from exploring ideas?
Criticism
Guidance
Feedback
Enthusiasm
7
What term refers to a well-thought out process for achieving something?
Procrastination
Prioritizing
Self-management
Time management
8
When should you begin organizing for the day?
Whenever you take a break
During your last appointment
While you are having lunch
At the end of the work day
9
What is true of a pleasing attitude?
It makes clients worry that you will only say what they want
It will benefit your private life, but not work life
It will send a message you can be pushed around by managers
It will gain you associates, clients, and friends
10
What propels you to do something?
Criticism
Motivation
Procrastination
Self-management
11
What helps you decide what you want out of life?
Procrastinating
Time management
Goal setting
Prioritizing
12
What is true about mission statements?
They should not be created until business is operating
Mission statements are not appropriate for every business
They are essential elements of business plans
They are optional elements of business
13
When you prioritize, in what order should you list tasks that need to be done?
Hardest to easiest
Most to least important
Easiest to hardest
Least to most important
14
What is a good strategy if you find studying overwhelming?
Learn everything you can during class and avoid studying
Break studying down into manageable tasks
Cram at the end so you get studying over with quickly
Find out what is on the exam and learn that information only
15
When should you ask questions in class?
When you want to give the impression you’re paying attention
When you don’t understand something
Whenever the teacher discusses what info will be on the exam
Whenever the teacher discusses something interesting
16
What is your scope of practice?
The geographical region in which you can legally operate
The products and treatments you can offer
The hours your salon is open every day
The amount of time you can make available to each client
17
What does a mission statement establish?
Which charities a business plans to support
How much money a business will make in its first year
The values an institution or individual lives by
How many employees a business will have after 5 years
18
What is time management?
Making a list of things you want to accomplish
Keeping track of what time it is throughout the day
Watching people to make sure the record their time properly
Allotting time for tasks so all tasks can be completed
19
What term refers to the conscious act of planning in your life?
Course of action
Personal scheme
Game plan
Life design
20
What helps you understand the needs and desires of the people around you?
Self-management
Judgment
Communication
Prioritizing
21
What is true about staying on time with appointments?
Most important aspect of time management for estheticians
Minor aspect of time management for estheticians
Not very important, Clients are almost always late
Expect to fall behind at least once everyday
22
What is the term for your outlook on life, based on your beliefs?
Equilibrium
Attitude
Emotional stability
Reliability
23
Why should you learn from your mistake?
To help you avoid interactions with your manager
So you know how to get away with things in the workplace
So you know the limitations of your abilities
To help you grow in your professional life
24
What is NOT one of the things that will determine your success?
Your technical skills
The way you handle yourself
The way you behave towards others
Whether you get a medical license
25
How should you measure your sense of achievement?
By keeping track of how much money your fellow students make
By asking other people whether they consider you successful
By comparing your achievements to your definition of success
Comparing your achievements to your parents’ affluence
26
What is teamwork?
Working together to maintain productivity and reduce stress
Helping others to do their jobs even if you have a client
Asking other estheticians to help perform client services
Identifying tasks that your supervisor can perform for you
27
What are boundaries?
Draping you place across clients to protect from spillage
Limits you set on how much work you are willing to do
Physical borders of your work station
Limits you set on sharing personal information
28
What is true about obtaining appropriate state licensure or certification?
It is not necessary for establishing credibility
First step in establishing credibility
Only managers are expected to have licenses & certificates
Only Solon owners are expected to licenses & certificates
29
What is true of a healthy lifestyle?
It is impossible to live a healthy lifestyle as estheticians
It is a luxury for people with money to buy gym memberships
It has no bearing upon your professional career
It is a tremendous asset in reaching your goals
30
What do good life skills help you achieve?
More than anyone else
Your personal best
Guaranteed career advancement
Guaranteed financial success
31
How early should a new client arrive before his or her 1st appointment to fill out intake form?
30min
5min
15min
10min
32
What posture should you use when studying?
Lying down on your chest
Sitting upright
Sitting in a reclined position
Lying down on your back
33
What does the term ethics mean to you?
Laws that keep us from stealing from employers
Services you can perform, based on your certification
Regulations that state which products can be used
Moral principles by which we live and work
34
What will happen if you demonstrate good manners?
You will engender goodwill and respect
You will get along with every single person you meet
You will never have problems with your clients or managers
You will always earn larger tips than other estheticians