Computer Troubleshooting

Quarantine troubleshoots an OS and restarts a computer with basic services and functionality

To review an article or a video about a computer issue, it is best to check a(n) ....

What actions should you take to troubleshoot a computer problem?

Which of the following is NOT an antivirus software?

Your computer has been booted up in _____ if only the most basic settings are displayed.

An antivirus software program named XProtect is built into the Mac OS X operating system.

Software updates must always be installed manually.

Firmware attempts to covertly look into the files on your hard drive.

You want to get others' opinions on what a problem might be, so you visit a(n) _____.

If you run antivirus software on your computer, suspicious files will be ....

A knowledge base is a Web-based site where users can post questions that other users can answer

What checks the locations on your computer that viruses and spyware are most likely to infect?

What helps reset your computer to an earlier configuration?

Use ____ to close an unresponsive application or process.

Which of the following is NOT a solution for solving a common software problem?

What is a copy of error data resulting from a software problem called?

What automatically checks settings and makes changes to them so you can perform certain tasks?

What is a list of known malware called?

Which of the following is true about the System Restore feature?

Troubleshooting a computer issue requires all of the following EXCEPT

Malware attempts to damage computer files.

Knowing the name/version of the Office application is the first step to solving a problem