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Digital Services Flashcards | StudBud
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Digital Services
Digital Services
10 terms
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StudBud Administration
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Flashcards
10 cards
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Practice quiz
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Host live
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Questions
10
Answers
1
"What is your credit union's website address?"
www.hawaiistatefederalcreditunion.com
www.hsfcu.com
www.hsfcu.com AND www.hawaiistatefcu.com
www.hawaiistatefcu.com
2
Your member is tired of shredding their financial statements. You suggest...
Money Management
Mobile Banking
eStatements
Online Banking
3
"How can I make sure that my debit card is safe from fraudulent usage?"
Check your online/mobile app everyday
MOBI Money
I don't know. Sorry, I can't help you.
Don't use it
4
"I want to change my address...do I have to call Call Center or go to a branch? Is there an easier way?"
Must call Call Center
User Settings in Online/Mobile Banking
Must visit a branch in person
Must be in writing and sent to credit union
5
"Ugh, it's such a hassle to come down to the branch just to deposit this $20 check." You suggest...
Check Deposit through computer scanner
Waiting till off peak times
Mobile deposit and Check deposit through scanner
Mobile Deposit
6
"How do I get your credit union's mobile apps?"
Google Play
Apple Store & Google Play
iTunes
Apple App Store
7
"Ugh, it's so frustrating going to each site to pay all my bills and trying to remember all my passwords!"
Online Banking
Mobile Banking
Money Management
Bill Pay
8
"Can I transfer money to and from a different financial institution?"
Yes, through Move Money in Online or mobile.
No, sorry.
9
"I want to speak with someone about applying for a loan...but I don't have time to wait?" What can you suggest?
Bill Pay
Appointment Concierge
Nothing. They have to wait.
10
"What can I do at an ITM?"
Pay an HSFCU Loan or Credit Card
Deposit Checks
All of the Above
Transfer Money
