strengths, weaknesses, opportunities, threats

TIM303 - Quiz 1 Flashcards

1

The heart of service science is the the transfer and sharing of resources within and among service systems.

2

SWOT stands for:

3

A customer who chooses to stay at the hotel with the best sustainability program is ________.

4

Kat is developing strategic service vision for operations, finance, marketing, organization. It is .....?

5

________are ideas and concepts versus ________ are things

TIM303 - Quiz 1