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IT Department Quiz!!!! Flashcards | StudBud
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IT Department Quiz!!!!
IT Department Quiz!!!!
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Questions
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Answers
1
Which is a possible solution to the challenge of limited staffing availability?
Lower hiring standards and requirements
provide basic tech support training to every employee
Hire more IT employees to soften the workload
2
How have IT departments responded to growing cyber security threats?
Partnered with law enforcement to enforce punishments and protect software
Allocated large amounts of their budget to developing more secure software
Increased training and started hiring more cybersecurity experts
3
What is the average base salary of a hotels chief technology officer (CTO)?
$455,081
$257,971
$154,367
$208,956
4
Reports on downtimes and service outages show all the times the hotel was affected by downtimes or service outage
True
False
5
Hotel IT departments don't really have any responsibility towards enhancing guest experiences.
False
True
6
All of the following are responsibilities of the Chief Technology Officer Except...
Preforming cost benefit and return on investment analyses
Innovating/using technology to improve quality of service given to guests
Preparing strategies to increase revenue
Taking daily inventory and logging details of all machines and technology
7
The rise in consumer privacy laws is creating an increase in the development and usage of privacy enhancing software
False
True
8
Hotel IT departments look for all of the following credentials during hiring EXCEPT
Four or more years of progressive hotel IT experience.
A master's degree in information technology
Proven experience with applicable systems or applications
Previous management experience in an IT Department