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12BUS Internal Operations of a Large Business Flashcards | StudBud
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12BUS Internal Operations of a Large Business
12BUS Internal Operations of a Large Business
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1
Laissez-faire
Hands-off style
Democratic
Paternalistic
Autocratic
2
We cannot hold or touch final product
Inputs
Perishable
Inseparable
Intangible
3
Requires managers to monitor the progress of staff and of the business in its achievement goals
Planning
Organising
Leading
Controlling
4
It's my way or the highway approach
Paternalistic
Laissez-faire
Democratic
Authoritarian
5
Informal leaders
Leading people
Hold positions of power
Crucial part of organisation
Inspire others to act, but do not necessarily have formal authority
6
Manager encourages workers to have a say in decisions about the way work is done
Democratic
Laissez-faire
Authoritarian
Bureaucratic
7
Job
Factory
Continuous flow
Completed in certain stages
Each product produced from start to finish
8
Involves setting goals and outlining how the goals should be attained.
Organising
Leading
Controlling
Planning
9
Motivating staff to achieve their assigned tasks
Leading
Organising
Controlling
Planning
10
Examples of outputs
Batch, job, continuous
Capital, natural, human
Goods and services
Factory
11
Kaitiakitanga
Exercise of leadership
Reason for being
Guardianship of natural resources
Hospitality
12
Continuous flow of products coming out of the factory
Batch
Single
Job
Flow
13
Shows how people in the business work together.
Partnership structure
Company structure
Employee structure
Organisational structure
14
Hold positions of power in a business and subordinates follow them
Leadership
Formal leaders
Controlling
Informal leaders
15
When an organisational structure has a narrow span of control there are few subordinates for every manager.
Tall structure
Flat structure
Matrix
Shamrock