Chapter 8 - Human Resources, Culture & Diversity

How much education do most jobs require today?

The US workforce is made up of about ________________ people.

Jobs in US workplaces have been influenced in recent years by each of the following except:

Glass Ceiling artificially prevents minority groups from moving to positions of authority.

A straight salary pays a specific amount of money for each hour of work.

Some employee can complete part or all of their work away from the business site under

A(n) ______ is a study of a job to identify in detail the job duties and skills requirements.

The US has moved from an emphasis on goods-producing business to service producing business.

An additional worker should be hired when:

____ removes work from a company & sends it to another company to complete it at a lower cost.

There are greater numbers of younger and older employees in the workforce today.

A(n) ____ employee is one to whom a company makes a commitment to provide ongoing employment.

A firm is better able to control its ongoing labor cost when it hires temporary workers.

Each of the following is a way for employers to respect outside demand on employee time except:

On average, the percentage of employee’s wages spent on benefits is

Performance management is the evaluation of an employee’s ability to get along with others.

1. A(n) ___________ is always a permanent end of employment for a worker.

In today’s economy, technology has:

The _______ is a physical conditions and psychological atmosphere in which employees work.

1. An organizational culture is the environment in which people work.

Which of the following is not a typical major goal of human resources managers?

Which of the following would not be a part of a company’s human resources?

A worker’s compensation claim include two basic elements which are:

Technology systems have increased the need for employees like typists & file clerks.

A___ is a job that involves machinery & equipment or other production duties.

Companies should interview all prospective employees who apply for a job.