Conforming to moral standards of right behavior or a rule of conduct

Why is it important for medical facilities to go through an accreditation process?

Lets the community know that facility met or exceeds standards

PT calls medical office to reschedule appointment. How should the MA respond to this call?

“Let me direct you to the correct person”

instructed by the physician, MA is perparing PT for a medical procedure.They explained the procedure. Whats next?

Obtain a signed informed consent form.

When a medical assistant witnesses a patient signature what information is being verified?

The patients identity and patients signature

Before a patient’s medical information can be shared with others. What must the office obtains?

Release form signed by the patient

What information should be verified on a requisition form before specimen collection?

Patient’s name, DOB and tests requested

Coordination of benefits means that:

Services coordinated between the primary and secondary PT Insurances

clinical medical assistant has received lab results from an outside provider. What is the next step?

Place the results on the physician’s desk for signature.

Eating skinless chicken and exercising daily.

The main purpose of PPE is to

Provide employee a barrier against infection

Which of the following actions demonstrates professional handling of telephone calls?

Placing the patient on hold politely, after asking for permission

Which of the following medical record management practices ensures compliance with HIPAA?

MRshould be stored out of sight of unauthorized individuals when not in use

A PT arrives at a UC for nausea. As u begin check she vomits bright red blood. What PEE would be appropiate?

Gloves and face shield and gown

What is the appropriate way to dispose a used needle?

Place the needle in a sharps container.

Choose the most appropriate way for all emplovees to understand their role in regarding emergencies

Office should have a written plan of response for all employees to follow

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M165 Exam 3 MA

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Questions 151

Answers

1
During a PT interview, your patent tells you that she dinks alcohol 4/5 times per week,this info should be documented...
Social history
Past history
Chief complaint
2
What position is used for a pelvic exam?
Lithotomy
Sims’
Knee-chest
Fowler’s
3
Structure that is composed of two or more tissue types?
Organism
Cell
Organ
System
4
In which part of the SOAP notes should allergies be documented?
Obiective
Assessment
Subjective
Plan
5
Part of the heart that pumps oxygenated blood out of the heart to the body
RV
Right atria
Left Atria
Left ventricle
6
Ethics is
Abstinence from any harm
Viewpoint of a system of values, general beliefs and attitudes
A structure examination of how should behave
Conforming to moral standards of right behavior or a rule of conduct
7
Why is it important for medical facilities to go through an accreditation process?
Its required in order for the facility to bill it’s patients
Provides better marketing of services
Allows a facility to charge more
Lets the community know that facility met or exceeds standards
8
(｡•́︿•̀｡)
Abandonment
Malpractice
Misfeasance
Magnificence
9
What do horizontal and vertical axis lines represent on an ECG paper?
Repolarization and space
Time and depolarization
Time and amplitude
Speed and voltage
10
Which are the accessory organs to digestion
Esophagus and pharynx
Cecum and rectum
Duodenum and bile duct
Liver and gallbladder
11
PT calls medical office to reschedule appointment. How should the MA respond to this call?
“We will have a physician call you back”
“Let me direct you to the correct person”
“I’m only a MA,I don’t handle rescheduling ”
“Hold please”
12
Term describes an intermediate diagnosis through the evaluation of the PT health history and physical examination?
Physical diagnosis
Clinical diagnosis
Final diagnosis
13
A female PT comes in ER due to vaginal bleeding. name of the instrument used to hold open the wall of Vagina?
Hemostat
Retractor
Forceps
Speculum
14
What is the maximum amount of medication allowed when administered subcutaneously?
1.5 ml
2.0 ml
0.5 ml
1.0 ml
15
What can produce an artifact that mimics the baseline seen in atrial fibrillation?
Muscle tremor
Machine malfunction
Poor skin contact
Use of an electronic device
16
When a patient presents with a temperature of 100 degree F this would be classified as:
Normal
Sub normal
Hyperpyrexia
Low grade fever
17
many diseases harmful & fatal to children. Which condition is the most associatedwith the mortality of children?
Meningitis
Chicken pox
Cough
Fever
18
What are the two general safety rules that apply to handling of fire hazards?
TRIP and SLIP
R.A.C.E. and PACE
R.A.C.E. and P.A.S.S.
LOCK OUT and TAG OUT
19
instructed by the physician, MA is perparing PT for a medical procedure.They explained the procedure. Whats next?
Schedule a consultation with the physician.
Obtain a verbal consent.
Obtain a signed informed consent form.
Proceed with the procedure.
20
The hormone tested for in pregnancy tests is:
Estrogen
HCG
TSH
Progesterone
21
Hand asepsis uses
Scrub brushes
Medicated towels for drying clean hands
Anti-microbial soap
22
What documents are prepared when a PT decides to grant another person the legal authority to act on their behalf?
Living will
Power of attorney
Informed consent
Self-determination
23
When collecting a chain-of-custody urine specimen, how soon should the urine temperature be measured?
Within I minute
Within 14 minutes
Within 9 minutes
Within 4 minutes
24
When a medical assistant witnesses a patient signature what information is being verified?
The patients identity
Patients diagnosis
The patients identity and patients signature
25
What section of a medical history form states the patient’s reason for visiting a practitioner?
Personal information
Chief complaint
History of present illness
Past medical history
26
Before a patient’s medical information can be shared with others. What must the office obtains?
Release form signed by the patient
Patient’s Social Security card
Patient’s government-issued ID
Patient’s insurance card
27
A PT has received a PT balance notification. When should an outstanding payment collection process start?
After 60 days
After 10 days
After 30 days
After 15 days
28
A MA is checking in a new PT, suddenly the PT begins to have facial drooping and slur speech. What condition can it be?
Anxiety attack
Cerebrovascular accident
Syncope
Myocardial infarction
29
What information should be verified on a requisition form before specimen collection?
Patient’s name, DOB and tests requested
Source of specimen, diagnoses and bar code
Demographics, patient’s, gender and the name of the ordering physician
30
Functional unit of the kidney
Bladder
Nephron
Ureter
Neuron
31
Most HIV exposures in an health care setting is usually due to
Accidental needle sticks
Contact with patients
Splashes during surgery
32
Smallest structural unit of the nervous system
Brain
Neuron
Spinal cord
Neuro fibrils
33
All gestures do not mean the same thing in all cultures. What gesture would be considered acceptable by most people?
Not of the head
Direct eye contact
Warm smile
Pointing a finger
34
Which of the following medical tests is included in a lipid panel?
Albumin
Potassium
Glucose
Triglycerides
35
What department performs a CBC?
Hematology
Pathology
Cytology
Serology
36
Coordination of benefits means that:
Secondary insurance is always filed before the primary
Services coordinated between the primary and secondary PT Insurances
The physician and patient coordinate health-care costs and codes
37
clinical medical assistant has received lab results from an outside provider. What is the next step?
Place the results on the physician’s desk for signature.
Send the patient a bill for lab results.
Send the results back to the outside provider.
Send the results to the patient.
38
Which process results in the complete destruction of pathogens?
Pre-cleaning
Saline soak
Sterilization
Soaking in hot water
39
In which of the following conditions should foods with high levels of triglyceride be avoided?
Crohn’s disease
Arrhythmia
Atherosclerosis
40
A fluctuating fever that returns to or below normal baseline then increases again is:
Remittent
Onset
Intermittent
Continuous
41
When is the postprandial serum glucose level measured?
After drinking
After eating
After exercise
42
( ͡° ͜ʖ ͡°)
Eating processed meat and avoiding French fries.
Eating canned food three times a week and watching TV daily.
Eating skinless chicken and exercising daily.
Eating pork chops and exercising daily.
43
The main purpose of PPE is to
Prevent infection transmissions to the patient
Provide employee a barrier against infection
Protect clothes
Help project a professional appearance
44
Which of the following actions demonstrates professional handling of telephone calls?
Answering the office phone promptly on the fifth ring
Placing the patient on hold politely, after asking for permission
Speaking loudly to a non-English speaking patient
Transferring the call to another department
45
Which of the following medical record management practices ensures compliance with HIPAA?
Medical records must be stored and used to maximize the disclosure of PHI.
MRshould be stored out of sight of unauthorized individuals when not in use
Medical records must NOT be stored where there is controlled access.
HIPAA rules do NOT apply to medical records of a pediatric PT under 15
46
A PT arrives at a UC for nausea. As u begin check she vomits bright red blood. What PEE would be appropiate?
Gown and gloves
Face shield and gloves
Gloves and face shield and gown
Gown, booties, and gloves
47
Which of the following refers to the process of determining how long a patient balance has been outstanding?
Account aging
Accounts payable
Account receivable ratio
48
What is the appropriate way to dispose a used needle?
Place the needle in a biohazard bag
Unscrew the needle from the vacutainer.
Place the needle in a sharps container.
49
(;´༎ຶٹ༎ຶ`)
Phone screening
Triage
Patient registration
50
When performing basic life support on an adult patient, what is the compression-to-breath ratio?
15 to 2
15 to 1
30 to 2
30 to 1
51
Choose the most appropriate way for all emplovees to understand their role in regarding emergencies
Physician explains everyone’s role
Office staff attends classes at a community college
Office should have a written plan of response for all employees to follow
52
Appropriate body position for a Brest self-examination
Lithotomy
Supine
Prone
Fowlers
53
Which of the following is a common route for administration of parenteral medications?
Transdermal
Injection
Oral
54
Which of the following tests is conducted in a clinical laboratory?
CBC
Hearing
Visual acuity
Allergy
55
Which of the following terms means the act of articulating and speaking clearly?
Pronunciation
Enunciation
Conversation
56
Mr. Smith called the office to get the test results for his wife. What should the medical assistant do?
Check to see if Mr. Smith is really Mrs. Smith’s husband
Tell Mr. Smith that you cannot release the information
Give him the results
Check the MedicalRecord to see if Mr.Smith is authorized,if so release info
57
Which is the first tapping sound when a BP cuff is deflated?
Diastolic
Mean arterial
Systolic
Pulse
58
The hormone that triggers the body’s reaction in fight or flight is called:
Epinephrine
Thyroxin
ACTH
Cortisol
59
According to OSHA, what is the leading cause of accidents in a medical office?
Medication error
Workplace violence
Slips and falls
Electrocutions
60
MSDS info includes
Table of chemical elements
General emergency information
Information on competitor products
61
All pathogens are;
Microbes that cause disease
Communicable microorganisms
Microorganisms living in soil
Normal bacterial found in skin
62
A MA is taking a patients pulse for 30 seconds and notices some irregularity. What must they do next?
Take the patient’s blood pressure.
Take the patient’s temperature.
Record the pulse they measured in the patient’s chart.
Count the patient’s pulse for a full minute.
63
An order issued by the court to obtain evidence is called a/an:
Remand
Deposition
Subpoena
Interrogation
64
A round raised skin lesion with itching that is a positive sign of reaction if allergy testing
Papule
Wheal
Vesicle
Pustule
65
What organ’s main function is to elimination water and excess waste products?
Gall bladder
Liver
Intestines
Kidneys
66
physician has ordered a fasting blood test from a PT. What must the MA do if the PT did not fast?
Have the patient reschedule the appointment.
Ask the patient to come back in an hour.
Draw the blood sample as ordered
67
type of communication involves listening to PT responses,non-verbal cues & restating to the PT to confirm understanding?
Assertive
Empathetic
Active
Reflective
68
MA is performing a Snellen test. Which of the following numbers indicate that the patient has normal vision acuity?
20/50
20/30
20/20
69
The body organ targeted by HBV is the:
Brain
Heart
Lungs
Liver
70
When a patient fails to show for their appointment, the event must be:
Erased from the schedule
Documented in the patient’s chart
Monetarily charged to the patient
Written on a no-show log
71
Co-insurance is calculated based on
Number of policy holders
% of charge
Capitation rate
Fixed charge
72
Which mode of infection transmission occurs from touching contaminated lines?
Direct contact
Airborne contact
Droplet contact
Vehicle contact
73
An optional health benefit program offered to people who are signing up for social security benefits
Medicare part A
Medicare part B
Champus
Medicaid
74
What following tasks is performed by a clinical medical assistant while assisting a provider in the examination room?
Stitching a wound.
Irrigating a wound.
Starting an IV for therapy.
Performing an arterial blood draw.
75
Which of the following adult vital sign readings should be reported to a physician?
Temperature of 99.9°F
Blood pressure of 220/180 mm/Hg
Respiration of 16 breaths per minute
76
____ ____ contains all the most current written documentation related to a patient’s healthcare
Medical record
Consent forms
Pathology report
77
Revealing information about a patient without consent unless otherwise required by law is called
Conflict of interest
Breach of contract
Genetic manipulation
Bioethics
78
Which of the following is a closed ended question?
What makes the pain worse?
What is the reason for your appointment today
How would you describe the pain you are experiencing?
Does the pain leave and return throughout the day?
79
(ಡ‸ಡ)
Demanding an explanation
An open ended question
Using a leading question
A closed ended question
80
If a Medicare patient sees a non-participating provider, who will receive the insurance payment?
Physician
Patient
Medicare
Third-party payer
81
In which stage of infection would a patient be present with complaint of malaise?
Prodromal
Incubation
Acute
82
What type of urine specimen is cultured and examined for bacterial growth?
First morning
Catheterized
24-hour
83
What does SOAP stand for
Subjective, objective, assessment and plan
Subjective, objective, assessment and prognosis
Subjective, opinion, assessment and plan
Scheduling, objective, assessment and predict
84
A MA is working with PT over their bill. The PT begins to get upset and yells in front of others. What should the MA do?
Invite PT to join them in a room away from the other patients.
Ask patient to lower voice
Ask the patient to come back later since they are upset
Ask the patient to express their complaint in writing
85
Where is a tympanic temperature taken?
The rectum
Armpit
Under tongue
Ear
86
Muscles that act on knee joint exhibit 2 actions
Flexion and extension
Adduction and abduction
Flexion and extension
Medial rotation and extension
87
When collecting a sterile blood specimen, which blood tube could be used?
Gray-top tube
Lavender-top tube
Yellow-top tube
Green-top tube
88
Female PT needs to provide a clean-catch urine specimen.what point during urination should the specimen be collected?
Toward the end of urination
During the first stream
During mid-stream
89
The number of vertebrae within the thoracic region is
5
12
7
10
90
What test tube is appropriate for a CBC test?
Red
Green
Lavender
Light blue
91
Which of the following is a first step in choosing an Evaluation and Management code?
Identify the place of service.
Verify insurance eligibility.
Check the physician’s credentials.
Verify the patient’s DOB.
92
What information is included in the patient’s registration record section of the electronic health record?
Current list of medications
Shes going to guve us answer during test
93
The knee-chest position is used for which examination?
Cervical spine
Rectal
Abdominal
Lumbar spine
94
Defamation through spoken statements
Slander
Liable
Sympathy
Empathy
95
Entrance, ramps, widened restrooms and braille signs are just a few of the requirements of this act
American with disabilities act
Equal employment opportunities commission
Civil rights act
Clinical laboratory improvement act
96
Quantitative test is one that
Tests for all substances in the sample
Tests for the presence of the substance only
Tests for presence and amount of the substance sample
Does not require a trained tech
97
Hypotension is defined as:
No measurable systolic pressure
Systolic pressure below90 &Diastolic pressure below 60mmHg
98
When looking on the imprinted numbers on a check, the second series of numbers is the:
Check number
Bank identifier number
Account number
routing number
99
How often should a patient’s medical record be reviewed to ensure its accuracy and completeness?
On a continuing basis
Quarterly
Bi-annually
Annuallv
100
What type of urine specimen is cultured and examined for bacterial growth?
First morning
Catheterized
24-hour
101
Which of the following blood tests requires that a patient fast prior to the collection of a specimen?
HCG
GTT
CBC
102
Clinical medical assistants should answer the phone within how many rings?
2
ASAP
4
3
103
Equipment that separates liquids into their different part is a/an;
Incubator
Analyzer
Centrifuge
Autoclave
104
Which of the following is not true regarding HIPAA laws?
Few boundaries are set on the use and release of health records
Patients have more control over their medical records
105
When preparing an ECG machine for testing, what patient identifying information is necessary to recall a ECG test?
Address and phone number
Name and DOB
Weight and height
SSN and driver’s license number
106
PT account has been turned over to a collection agency, the PT calls about the bill.What should the PT be told to do?
Speak to office manager
Contact the collection agency
Did another physicians
107
Which of the following is a first step in choosing an Evaluation and Management code?
Check the physician’s credentials
Identify the place of service.
Verify the patient’s DOB.
Verify insurance eligibility.
108
The patient information sheet contains
Past family history
Chief complaints
Past medical history
Personal and insurance information
109
What is the name of the law that protects health care workers who gave aid during the time of an accident?
Megan’s Law
Right to Know Law
HIPAA
Good Samaritan Law
110
Res Ipsa Liqutur means the thing speaks for itself. What is this referring to.
Malpractice
Negligence
Malfeasance
Disobedience
111
24 hour specimen would be an example of a ______
Morning specimen
Postprandial specimen
Clean catch specimen
Timed specimen
112
Which behavior of a clinical medical assistant represents professionalism?
Using non-verbal communication
Arriving to work on time
Wearing open-toed shoes in the clinic
Keeping your cell phone within reach
113
A PT approaches a check-in window of the front desk at a physician’s office. What should the MA do?
Greet the patient and ask how they could be of service.
Instruct the patient to sign in and take a seat.
Ask the patient for their insurance card.
Instruct the patient that there is a copay for today’s visit
114
What is the function of large intestine aka colon
Absorb sugar
Absorb vitamins
Absorb water
Absorb fat
115
Person who is trained to examine tissue samples and perform biopsies
Histologist
Phlebotomist
Medical Technologist
116
Which of the following is correct regarding contact transmissions
It involves the transfer of pathogens by food and water
Involves contaminated instruments and needles and contaminated hands
Refers to the transfer of pathogens by mosquitos, flies or rats
117
Unit ofphysicians and experts in musculoskeletal diseases in bones, muscles, joints and tendons. Identify the department
Rheumatology
Oncology
Obstetrics
Ophthalmology
118
What is the best time to run a control on a POC test?
When performing the test on the patient
When the patient’s test is complete
when abnormal test results have been obtained
When opening a new box of tests
119
What type of unprofessional conduct could result in a revocation of a physician’s license?
Failure to be on time
Inappropriate contact with a patient
Incorrect charting
Failure to dictate patient notes
120
What two fingers are the preferred locations for a capillary puncture in an adult?
Middle and ring fingers on a non-dominant hand
Middle and ring fingers on a dominant hand
Index and middle fingers on a dominant hand
Index and middle fingers on a non-dominant hand
121
Any time an employee in a medical office is injured a/an ____ must be completed as soon as possible
HIPAA form
Call to the emergency room
Patient history sheet
Incident report
122
A murmur is abnormal sound that may indicate:
Stroke
Bronchial asthma
Valvular heart disease
Intestinal obstruction
123
What Information should be written on the outside of a pack that has been sterilized?
Initials, items inside. and date of sterilization
Initials, Items Inside. and date of intended surgery
Initials. Items inside, and date of expiration
124
Which chest lead is placed on the right sterna border in the 4th intercostal space?
V3
V4
V1
V2
125
blood culture and sensitivity (C&S) test is most likely performed in which division of the clinical laboratorv?
Urinalysis
Hematology
Microbiology
126
What is another name for the duty to meet reasonable expectations of our patients?
Fidelity
Confidentiality
Beneficence
Loyalty
127
A PT is having a seizure.Which of the following is the most appropriate step for the MA to take to protect the PT?
Loosen clothing around the patient’s neck.
Call for help.
Administer small amounts of liquid.
Raise the patient’s feet.
128
What does PHI stand for
Private health instructions
Protected health information
Protected health instructions
Private health information
129
What portion of a surgical tray is considered non-sterile?
Five inches of the outer border
Half an inch of the outer border
One inch of the outer border
Ten inches of the outer border
130
The common name for a medication known as
Chemical name
Generic name
Brand name
Trade name
131
Which of these laws protects you from exposure to blood borne pathogens and other body fluids in the work place?
CLIA
Occupational Safety Act
HIPAA
132
A PT has a cast on their left arm and a bruise on their right arm. Where should the MA draw a blood sample
Right arm above the bruise
Right arm below the bruise
Left hand
133
What is the patient’s right under the Privacy Rule?
Access their medical record
Refuse treatment.
Sue the doctor.
Access their ex-spouses record
134
Under HIPAA who may access the patient’s medical record?
Only the primary care physician
Any health care provider
Only health care providers directly involved with the PT care
Those with the same last name
135
What class of medications will require a prolonged pressure applied to the site following venipuncture?
Antibiotics
Anticoagulants
Antihypertension
Antipsychotic
136
What should a clinical medical assistant do to practice cough etiquette in a hospital?
Cough into their own elbow.
Wear a mask.
Use a face shield when coughing.
Cough into their own hands.
137
Which of the following is the most appropriate action when changing a patient’s dressing?
Cleanse the wound site with an antiseptic solution.
Loosen the dressing stuck to the wound with sterile water.
Pull off the dressing stuck to the wound very quickly.
138
Which blood test requires fasting?
Cholesterol
HCG
PTT
CBC
139
What manual is used to assign codes for procedures that are rendered in the physician’s office?
CMS
CPT
CVS
ICE-10PCS
140
Which of the following is an example of demographic information?
Surgical history
DOB
Social history
Medication list
141
Smith has a condition that causes enlargement of the bones in his hands/skull/feet & thickening of skin, what condition?
Acromegaly
Addisons
Cushings
142
A follow-up note from a previous visit is a
Prescription note
Chief complaint
Progress note
Lab report
143
Best positon to place a patient who is experiencing chest pain and shortness of breath
Fowler’s
Lithotomy
Supine
Prone
144
legal statute is violated when a clinical medical assistant forgets to log out of the medical records management system?
HIPAA
CLSI guidelines
Freedom of Information Act
Americans with Disabilities Act
145
A baby’s pulse and respiration rate are;
Same as an adult
Slower than an adult
Not significantly different that an adult
Faster than an adult
146
To create a successful team in the office, which of the following is essential?
Maintain a negative tone in the team meetings.
Clarify the roles of team members.
Determine teams by location in the office.
Ensure that all team members have the same skills.
147
In a pediatric patient, which of the following urine specimens contains the highest solute concentration?
First morning
Clean-catch midstream
At night
Fasting
148
The best place to interview a patient’s?
At the patient’s home
In the examination room
In the reception area
Over the phone
149
What is the maximum number of days for non-absorbable sutures to stay on a patient’s face?
5-7
3-3
9-12
150
What choice is a typical educational topic for elderly patients to prevent disease?
Health anti-aging skin care techniques
Sterile technique used in the medical practice
Annual flu and pneumonia vaccination information
The location of the patient’s public health resources
151
Which body position is commonly used for examining the head and neck?
Sims
Lithotomy
Semi-Fowler’s
Prone

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