Chapter 31 On the JOB

The term _ refers to the % of the revenue that the salon takes in from services performed by a particular cosmetologist

Which of these strategies will help you to effectively meet your clients' needs?

A good way to get the conversation started on retailing products is to ______.

If you default it means that you _______.

The act of recommending and selling product to your clients for at-home use is known as _____.

Which of the following information is not typically included in a job description?

There are serious consequences for not reporting cash tips as income including fines and jail time as well as _

Make yourself available for public speaking anywhere that will put you in front of people in your community who are ___

When is the best time to think about getting your client back into the salon?

The common range for commissions is _____.

Which of the following strategies does not represent a marketing tec?

The internet is a powerful medium to _____ and attract new client's

Keeping track of where your money goes is one step toward making sure that you ______.

It is recommended that you select which of these people as a role model?

Being a good team player includes ______.

A(n) _______ is a document that outlines all the duties and responsibilities of a particular position is a salon or spa.

payment structure is often used to motivate employees to perform more services thereby increasing their productivity?

The practice of recommending and selling additional services to your clients is known as _____.

The first reality when you are in a service business is that your career revolves around ______.

Which of the following methods of compensation is not likely to be encountered in the salon industry?

Once you understand the principles behind selling, you can also feel good about providing your clients with _____.

To be a proficient sales person you must be able to apply all but which of the following principles of selling products

Which of these is usually the best form of compensation for a new salon professional to start out?

Which of these is a recommended method of increasing your income?

Which of these terms refers to customers who are loyal to a particular cosmetologist?