VA101: Quiz #1 Veterinary Hospital Roles and Design

Question 1

The science that studies the relationship between people and their work environments.

Accepted Answer

ergonomics

Question 2

Group of technicians, support staff, or veterinarians interested in a specific area of medicine

Accepted Answer

society

Question 3

Which of the following is TRUE about students working at a veterinary practice?

Accepted Answer

many are required by their program to complete an externship

Question 4

The "face" of the practice - they make the first impression on a client

Accepted Answer

receptionist

Question 5

Fully outlines roles and duties of team members so they understand what is expected of them

Accepted Answer

employee manual

Question 6

This type of practice reats only cats and dogs and sometimes small mammals.

Accepted Answer

companion animal practice

Question 7

Who sets the guidelines of medical care for a hospital?

Accepted Answer

veterinarian

Question 8

What is a consultation room's intended use?

Accepted Answer

all of these

Question 9

Refers to kennel wards and storage are

Accepted Answer

the back

Question 10

Which of the following are veterinary assistants expected have the most knowledge about?

Accepted Answer

disease prevention and animal nutrition

Question 11

Responsible for overseeing the front office staff and training receptionists

Accepted Answer

office manager

Question 12

A technician must pass an examination given by this organization before receiving a license.

Accepted Answer

Veterinary Technician National Examination Committee

Question 13

Which type of practice would provide examinations for horses?

Accepted Answer

all of these may provide horses with exams

Question 14

Has complete authority over all operation of the business and practice, including veterinarians

Accepted Answer

hospital administrator

Question 15

Which role has authority over marketing and is responsible for increasing business?

Accepted Answer

practice manager

Question 16

Which of the following are ways to apply the principles of motion economy?

Accepted Answer

all of these are effective ways to use motion economy

Question 17

Acts as the collective voice for the veterinary profession.

Accepted Answer

American Veterinary Medical Association

Question 18

What are the educational requirements for a credentialed veterinary technician?

Accepted Answer

2-year veterinary technology degree

Question 19

Which of the following most accurately describes some primary duties of a receptionist?

Accepted Answer

appointment setting and greeting clients

Question 20

Area of a veterinary practice that generally includes the pharmacy and laboratory areas

Accepted Answer

middle

Question 21

What is the primary responsibility of a kennel assistant?

Accepted Answer

keeping patients and cages clean and dry

Question 22

Which of these would be considered part of a receptionist's job responsibilities?

Accepted Answer

Both collecting money and making good impressions

Question 23

Group offering resources and support for veterinary technicians, assistants, receptionists, etc

Accepted Answer

Veterinary Support Personnel Network

Question 24

Where can support staff seek continuing education within the veterinary field?

Accepted Answer

all of these are good resources

Question 25

The gateway to the practice - gives clients their the first impression of the hospital

Accepted Answer

the reception area

Question 26

Which of the following is FALSE about veterinary technologists?

Accepted Answer

they can diagnose patients and prescribe medications

Question 27

Which role is responsible for the care of hospitalized patients?

Accepted Answer

all team members

Question 28

Which team member sets hospital budgets, pays bills, and plans events?

Accepted Answer

hospital administrator

Question 29

What does the Americans With Disabilities Act require all business provide?

Accepted Answer

Both access to the facility and accommodations for employees

Question 30

The only team member in a veterinary hospital who is allowed to perform surgery

Accepted Answer

veterinarian

VA101: Quiz #1 Veterinary Hospital Roles and Design

Questions 30

VA101: Quiz #1 Veterinary Hospital Roles and Design

Questions 30