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Chapter 2- life skills Esti state Flashcards | StudBud
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Chapter 2- life skills Esti state
Chapter 2- life skills Esti state
34 terms
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1
What is true about obtaining appropriate state licensure or certification?
It is not necessary for establishing credibility as an esthetician
Only managers are expected to have licenses and certificates
Only salon owners are expected to have licenses and certificates
It is the 1st step to establishing credibility as an esthetician
2
What blocks the creative mind from exploring ideas?
Enthusiasm
Guidance
Feedback
Criticism
3
What term refers to a well thought out process for achieving something?
Prioritizing
Time management
Procrastination
Self management
4
What is NOT an element of a good work ethic?
Supportiveness
Trustworthiness
Tardiness
Respectfulness
5
What do good life skills help you achieve?
More than anyone else
Your personal best
Guaranteed financial success
Guaranteed career advancement
6
What does a mission statement establish?
How much money a business will make in its 1st year
The values an institution or individual lives by
How many employees a business will have after 5 years
Which charities a business plans to support
7
What is true about deep breathing?
It should be avoided in the workplace because of chemicals
It is relaxing but it inhibits you concentration
It is an effective tool for stress management
You should only do this after work because you need time to relax
8
What posture should you use when studying?
Sitting upright
Lying down on your back
Lying down on your chest
Sitting in a reclining position
9
What is a good strategy if you find studying overwhelming?
Break studying down into manageable tasks
Learn everything you can during class and avoid studying
Cram at the end so you get studying over with quickly
Find out what is on the exam and learn only the information
10
What is your scope of practice?
The products and treatment you can offer
The geographical region in which you can legally operate
The hours your salon is open every day
The amount of time you can make available to each client
11
What helps you decide what you want out of life?
Goal setting
Procrastinating
Prioritizing
Time management
12
How should you measure your sense of achievement?
By keeping track of how much money your fellow students make
By comparing your achievements to your definition of success
By asking other people whether they consider you successful
By comparing your achievements to your parents level of affluence
13
What are boundaries?
Limits you set on sharing personal information
Draping you place across clients to protect them from spillage
Limits you set on how much work you are willing to do
Physical borders of your work station
14
What will happen if you demonstrate good manners?
You will engender goodwill and respect
You will never have problems with your clients or managers
You will always earn larger tips than other estheticians in your salon
You will get along with every single person you meet
15
What is time management?
Keeping track of what it is throughout the day
Making a list of things you want to accomplish
Allotting time for tasks so all tasks can be completed
Supervising people to make sure they record their time properly
16
What is the term for your outlook on life, based on your beliefs?
Equilibrium
Emotional stability
Attitude
Reliability
17
Why should you learn from your mistakes?
To help you grow in your professional life
To help you avoid interactions with your manager
So you know how to get away with things in the workplace
So you know the limitations of your abilities
18
When should you begin organizing for the next day?
While you are having lunch
Whenever you take a break
At the end of the work day
During your last appointment
19
What is diplomacy?
Making critical observations when people do things wrong
Keeping personal problems to yourself
Being tactful in your dealings with others
Telling a client she looks good when she actually does not
20
What term refers to putting off until tomorrow what you can do today?
Scheduling
Time management
Prioritizing
Procrastination
21
What is NOT one of the things that determine your success?
The way you handle yourself
The way you behave toward others
Whether you get a medical license
Your technical skills
22
What term refers to the conscious act of planning your life?
Game plan
Course of action
Life design
Personal scheme
23
What is true of a healthy lifestyle
Tremendous asset in reaching your goals
Impossible to live a healthy lifestyle if you are an esthetician
Luxury for people with money to buy gym memberships
No bearing upon your professional career
24
What does the term ethics refer to?
Moral principles by which we live and work
Regulations that state which products can be used
Services you can perform based on your certification
Laws that keep us from from stealing from employers
25
What is true of a pleasing attitude?
It will benefit you in your private life , but not in your work life
It will send the message you can be pushed around by managers
It will gain you associates, clients, and friends
It makes clients worry that you will only say why they want to hear
26
What is your professional responsibility with regard to personal problems?
Seek guidance from your clients
Keep these problems to yourself
Avoid people when your in a bad mood
Seek guidance from your manager
27
What propels you to do something?
Self-management
Criticism
Motivation
Procrastination
28
When you prioritize, in what order should you list tasks that need to be done?
Most to least important
Easiest to hardest
Least to most important
Hardest to easiest
29
What helps you understand the needs and desires of the people around you?
Communication
Judgment
Prioritizing
Self management
30
What is true about mission statements?
They are optional elements of business plans
They should not be created until the business is already operating
They are essential elements of business plans
Mission statements are not appropriate for every business
31
How early should a new client arrive before his or her first appointment to fill intake form?
5 min
15 min
30 min
10 min
32
What is true about staying on time with appointments?
It is minor aspect of time management for estheticians
You should expect to fall behind at least once a day
It is the most important aspect of time management for estheticians
It is not very important, because clients are almost always late
33
What is teamwork?
Identifying tasks that your supervisor can perform for you
Asking other estheticians to help you perform client services
Helping others do their jobs even if you have a client at your station
Working collaboratively to maintain productivity and reduce stress
34
When should you ask questions in class
Whenever the teacher discusses what info will be on the exam
When you want to give the impression you are paying attention
Whenever the teacher discusses something you find interesting
When you don’t understand something