Chapter 7 Intro

Which of the following is not a standard of ethical behavior

The leadership role that is not part of the formal structure

The way a manager treats and involves employees

identifying and arranging the work and resources needed to achieve the goals that have been set

The effort to direct and lead people to accomplish the planned work of the organization

Determines to what extent the business is accomplishing the goals it set out to reach in the planning stage

Analyzing information, setting goals, and making decisions about what needs to be done

Managers are responsible for the ethical actions of a business

The ability to motivate individuals and groups to accomplish goals

if a manager wants something done, he or she just has to tell the employees and they will do as they are told.

The way people get along with each other

A person who is not a manager but is still able to get a group focused and organized is using ________

The leadership role that is part of the formal structure

______ are the important principles that will guide decisions and actions in a company

Which of the following is not a characteristic of leadership

What type of communication occurs between managers, employees and work groups within an organization

What type of communication moves across the organization on the same level

Which of the following is not a form of communication that we discussed in class

It is often said that the most important resource of a business is_________

The activities involved in obtaining, preparing, and compensating the employees of a business.

Enables a person to affect the actions of others

Effective managers and leaders must be able to get along well with all of the people with whom they work

What ensures that the highest standards of conduct are observed in a company's relationship with everyone

What type of communication moves up and down in an organization on the same level?

Research has proven that effective leaders are born not made