Which is not a general guideline for advertising using media other than direct mail?

Distribute advertising through formal base channels.

fac. cat. A funding facility improvements are missionsustaining fac. such as fitness centers community activity center

libraries, and intramural sports fields.

How is the decision to train specific task and knowledge items in an initial skills course made?

A review of the (OAR) data and subject matter experts’ (SME) input

What is the minimum rank Airmen must attain before becoming a superintendent?

Senior master sergeant (SMSgt).

As the person on duty, what action should you take concerning the witnesses of the robbery?

Record their names and addresses.

The STS serve as a contract between and the functional user to show which of the overall training require.

Air Education and Training Command (AETC).

Who provides accounting support to the force support squadron (FSS)?

Nonappropriated fund (NAF) accounting office (AO) personnel.

When establishing goals for the budget process, the activity manager considers all these factors except the

amount of nonappropriated funds (NAF) available.

In what situation do you not use individual service contracts?

For services that the individual obligated to provide the NAF instrumental

Which is not a mandatory 5-skill-level upgrade requirement?

Accomplishment of all home station training requirements.

The purpose of the force support awards and recognition program is to

recognize our best performers and best installation-level programs.

What does part I, section C, of the career field education and training plan (CFETP) describe?

Mandatory training requirements for each skill level.

When accounting for assets, which assets require internal controls?

Cash/cash equiv. fixed assets resale merch consumable supplies&securities

Direct mail advertising is sent to force support squadron (FSS) customers who

have voluntarily signed up to receive direct mail information.

Nomination pkg for the JohnL.Hennessy Trophy consist of AFForm 1206, Nomination for Award, and AF Information Management

1038, Food Service Evaluation Record.

One of the primary goals of the marketing program is to

recognize the needs and expectations of customers.

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MODULE 1 CDC

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Questions 79

Answers

1
Training for the Services Journeyman 5 level primarily consists of
journeyman leadership course.
the fitness specialist course.
shift leader mobile training.
on-the-job training (OJT).
2
Which is not a general guideline for advertising using media other than direct mail?
Accept voluntarily initiated media from suppliers.
Arrange for advertising produced for distribution on the installation.
Prepare advertising media directed at local customers.
Distribute advertising through formal base channels.
3
What training must Airmen have for basic Airman and deployment readiness?
Home station training
Search and recovery training
Airman family readiness training
Customer service training
4
fac. cat. A funding facility improvements are missionsustaining fac. such as fitness centers community activity center
family camps, and aero clubs.
youth activities, and pools.
clubs, and golf courses.
libraries, and intramural sports fields.
5
At base level who is the single custodian for all NAF assets, unless another individual is appointed as directed by
Flight chief.
Supervisor.
Force support squadron commander.
Resource manager (RM).
6
When developing a contract, what might also be needed?
Individual service contract
Contract contingency clause
Airmen
Legal representation
7
At what initial dollar amount are procurement funds reserved for?
$20,000.
$40,000.
$50,000.
$30,000.
8
How is the decision to train specific task and knowledge items in an initial skills course made?
A review of the occupational analysis report (OAR) data only.
Subject matter experts’ (SME) inputs only.
.By the career field manager (CFM) based on his or her
A review of the (OAR) data and subject matter experts’ (SME) input
9
Which force support awards are the most prestigious in the A1 community?
A1 Community.
Installation.
Individual Legacy.
A1 Special Recognition.
10
What is the minimum rank Airmen must attain before becoming a superintendent?
Senior master sergeant (SMSgt).
Technical sergeant (TSgt).
Chief master sergeant (CMSgt).
Master sergeant (MSgt).
11
After being trained, what documents should the contractor officer representative (COR) be familiar with?
(SOW), (SDS), (QASP)
Phase 1 and 2 training
Blank purchase statement, unit manning document,fund instrumentality (NAFI)
(QAP), quality assurance evaluator (QAE), statement of work (SOW)
12
We are required to rotate through at least two of the five core areas in Services prior to the award of the
7 level.
9 level.
3 level.
5 level.
13
What action is the primary purpose of the temporary memorandum of agreement (T-MOA)?
Manpower makeup during short periods of (APF) manpower shortfalls.
Manpower makeup during deployments.
Sustainment.
Dollar savings.
14
type of contract awarded to specified indiv. for unique skills,experience,or knowledge in performing a service for the
On-call service.
One-time service.
Non-personal service.
Individual service.
15
As the person on duty, what action should you take concerning the witnesses of the robbery?
Take their written statements.
Have them gather up all evidence at the scene.
Record their names and addresses.
Discuss details with them.
16
The STS serve as a contract between and the functional user to show which of the overall training require.
Air Mobility Command (AMC).
Air Force Materiel Command (AFMC).
Air Combat Command (ACC).
Air Education and Training Command (AETC).
17
When replacing equipment to modernize, the justification must describe/promote efficiency in money, manpower,
productivity, and ease of use.
productivity, and useful life.
time, and productivity.
time, and ease of use.
18
After purchasing a new piece of equipment, when should a replacement item be programmed into the (LRCIP)
Immediately.
Five years.
Three years.
One year.
19
Operations and maintenance (O&M) funds are used to
conduct day-to-day operations.
renovate facilities.
perform only essential operations as determined by Services personnel.
purchase equipment costing $50,000 or more.
20
According to Air Force Manual 34–202, Procedures for Protecting NAF Assets, who approves funds storage limits?
Resource manager (RM).
Installation commander.
Nonappropriated fund (NAF) accounting officer (AO).
Squadron commander.
21
What is not an additional source of nonappropriated funds (NAF)?
Army and Air Force Exchange Service (AAFES) dividends.
Donations.
Surcharges.
Local fees and charges.
22
Who provides accounting support to the force support squadron (FSS)?
Nonappropriated fund (NAF) accounting office (AO) personnel.
Nonappropriated fund (NAF) resale operations personnel.
Nonappropriated fund (NAF) activity manager.
Resource manager (RM).
23
Who has the single greatest impact on mission accomplishment?
Supervisors
Commanders
trainors
trainees
24
When establishing goals for the budget process, the activity manager considers all these factors except the
mission changes that will affect base population operations.
need for new equipment or repair of existing equipment.
amount of nonappropriated funds (NAF) available.
desired construction and facility alterations.
25
In what situation do you not use individual service contracts?
For services that the individual obligated to provide the NAF instrumental
When the contract will be paid on a per job basis.
When the service will only be provided one time.
When the contract is less than one year.
26
How many special events/community-wide events should be provided annually to promote community cohesion?
6
4
2
3
27
The use of marked money is required when storing a minimum of how much funds overnight?
$8,500.
$8,000.
$9,000.
$7,500
28
Which is not a mandatory 5-skill-level upgrade requirement?
Completion of the Services Apprentice Course.
Minimum of 12 months on-the-job training (OJT).
Training certification of all applicable tasks on the master task listing
Accomplishment of all home station training requirements.
29
What description is considered a statement of major duties responsibilities and supervisory relationships of a position?
Duty description.
Job description.
Position description.
Task description.
30
At what organizational level are procurement funds controlled?
Squadron.
Flight.
Installation.
Major command.
31
When it is safe, who should you inform that a robbery has been committed?
Security forces.
Supervisor.
Activity manager.
Squadron commander.
32
document is designed to help training managers and trainers conduct effective, standardized (OJT) the SVS career field
Specialty training standard (STS).
Career field education and training plan (CFETP).
Services training aids (STA).
Career field standards (CFS).
33
administrative assistant prepares research and Doc. for another depart. What type of customer does the assistant serve?
Internal customer
None, the work is being done for the same company
External customer
All the above
34
What resource is a detailed manpower listing that reflects the distrib. of manpower allocations a finite struc. of auth
Unit authorization file.
Alpha roster.
Unit personnel management roster (UPMR).
Unit manpower document (UMD).
35
The purpose of the force support awards and recognition program is to
ensure qualification to next skill level.
employ personnel at major command (MAJCOM) positions.
recognize our best performers and best installation-level programs.
ensure promotion to next rank is achieved.
36
What does part II of the career field education and training plan (CFETP) not provide?
Major command (MAJCOM) unique training requirements.
Resource constraints.
Available support materials.
Course objectives list.
37
Which organization allocates appropriated fund (APF) money?
Nonappropriated funds instrumentalities (NAFI) office.
Commissary.
Congress.
Army and Air Force Exchange Service (AAFES).
38
What force support recognition program recognizes excellence in Air Force (AF) food service?
Lieutenant General Norm Lezy Services Award.
12 Outstanding Airmen of the Year Award.
AF Innkeeper Award.
John L. Hennessy Trophy.
39
What does part I, section C, of the career field education and training plan (CFETP) describe?
Resource constraints.
General information.
Duties and information.
Mandatory training requirements for each skill level.
40
What form is used to request for ground transportation support?
Department of Defense (DD) Form 578
Air Force (AF) Form 301
Air Force (AF) Form 868
Air Force (AF) Form 938
41
When developing a (MTL), who determines which tasks in the (STS) apply to their specific mission
Training manager.
Supervisor.
Individual.
Flight chief.
42
What type of contract is negotiated for services that do not require unique skills?
Concessionaire.
Non-personal service.
Incentive.
Individual service.
43
For losses that exceed $1,000, who appoints an investigating officer?
Sustainment flight chief.
Force support squadron (FSS) commander.
Resource manager (RM).
Installation commander.
44
Qualification training is designed to qualify an Airman
in a specific duty position.
in all required tasks.
beyond the required minimum requirement of the Air Force specialty (AFS).
to upgrade to the 5-skill level.
45
When accounting for assets, which assets require internal controls?
Cash or cash equivalents and resale merchandise only.
Cash/cash equiv. fixed assets resale merch consumable supplies&securities
cash equivalents, fixed assets, resale , and consumable supplies only.
Cash or cash equivalents and fixed assets only.
46
What are the keys to a functional, positive team?
all of the above
Structure
relationships
diversity
47
What type of contract is designed to motivate contractor’s efforts and discourage contractor inefficiency?
Concessionaire.
Non-personal service.
Individual service.
Incentive.
48
Direct mail advertising is sent to force support squadron (FSS) customers who
have voluntarily signed up to receive direct mail information.
live in the local area.
have previously utilized the services offered.
have never used the services offered.
49
Nomination pkg for the JohnL.Hennessy Trophy consist of AFForm 1206, Nomination for Award, and AF Information Management
3587, Quarterly Healthy Choice Checklist.
1038, Food Service Evaluation Record.
977, Critical Item Checklist.
1650, Dining Facility Hall Record.
50
One of the primary goals of the marketing program is to
sell Services programs to potential customers.
recognize the needs and expectations of customers.
create more traffic in our facilities.
generate more revenue for base morale programs.
51
The svs marketing progr. off. FSS commanders or directors,flight chiefs,activity managers by adopting marketing prac.
Sound
Inexpensive
Internet
Indigent
52
Who measures and evaluates the work or services provided by contractors?
Resource Manager
Functional Area Manager (FAM)
Unit Commander
Contractor Officer Representative (COR)
53
Which award’s scope does not lend itself to a particular function or activity?
Individual Legacy.
A1 Special Recognition.
Installation.
A1 Community.
54
What is critical in the beginning phase of facility improvement projects?
Annual inspection.
Proper justification.
Approved sources.
Identify the fund source.
55
Which resource contains line descriptions that show current and future positions of unit personnel?
Base Level Service Delivery Model (BLSDM).
Unit Personnel Management Roster (UPMR).
Unit Manpower Document (UMD).
Personnel Data System (PDS).
56
What is the minimum number of months required for on-the-job training (OJT) prior to the 7-skill-level upgrade?
18
15
9
12
57
How many days annually can the (AF) use non-extended active duty officers and Airmen as (MPA) man
179
365
139
89
58
In the ‘culture’ element of customer service, what is NOT a method of creating a customer service culture?
Understanding what an organization stands for goals, mission and vision.
Training.
est. expected behaviors that are attached to the org. policy guidance.
Building a solid foundation a good understanding of meaning and purpose.
59
How often do activity managers make deposits to the central cashier financial institution keep cash on hand to a mini.?
monthly
weekly
daily
quarterly
60
When replacing equipment, condemnation occurs when
the cost of repair exceeds the maximum repair allowance.
a newer model is available.
the item can be repaired, but funds are not available.
deemed unusable by staff.
61
Who signs receipts to establish accountability for cash and property transferred to his or her custody?
Squadron commander.
Each individual.
Flight chief.
Supervisor.
62
Information pertaining to services, programs, and events can be posted on the Web or the Internet as allowed by the
facility manager.
marketing policy.
local base policy.
marketing manager.
63
Who approves operating instructions (OI) establishing procedures for the use of imprest funds?
Activity managers.
Nonappropriated fund financial analyst (NAFFA).
Resource manager (RM).
Supervisors.
64
A regular nonappropriated funds (NAF) employee is guaranteed how many hours a week?
10 to 15
20 to 40
15 to 20
Over 40
65
Who is responsible to prevent and report losses?
Civilian personnel only.
Military personnel only.
Civilian and security forces (SF) personnel.
Military and civilian personnel.
66
Trainers are selected based on their
experience.
motivation
rank.
time in grade.
67
Who must remain neutral when dealing with contract-related labor disputes that may occur on Air Force (AF) installations
Civil engineer.
AF.
Contractor
Facility manager.
68
Marketing is restricted from purchasing advertising space for
alcoholic beverages.
special programs.
lunch meal menus.
limited sale items.
69
For losses up to and including $50, who conducts an informal review and files the documentation in the activity?
Activity manager.
Resource manager (RM).
Combat support flight chief.
Supervisor.
70
For losses from $50.01 to $250 , the activity manager conducts a review and provides a brief written explanation to the
installation commander.
combat support flight chief.
force support squadron (FSS) commander.
resource manager (RM).
71
How often are individual and program awards awarded?
monthly
quarterly
weekly
annually
72
What does the term “credential” refer to in reference to Air Force (AF) development?
Any professional certification, licensure, or registry.
Required training for promotion.
Put simply, your degree plan.
73
Which is not an advantage of developing a master training listing (MTL)?
All task requirements are listed in one place.
The task requirements have to be memorized.
74
Within how many months of enrollment do individuals in Journeyman 5-skill level UGT have to complete their career devel
13
17
19
15
75
What is one eligibility requirement to apply for Air Force Credentialing Opportunities On-Line (AF COOL)?
Possession of a 5-skill level in their primary Air Force specialty code
a profile in the AF Virtual Education Center with an approved degree plan.
76
The resource management flight chief uses which AF form to maintain changei/mprest fund cash accountability at all times
1875.
2557.
2556.
1876.
77
The primary consideration during a robbery is
to remember in which direction the robber went.
safeguarding of human life.
giving the robber marked money.
activating the robbery alarm.
78
Which is not a duty or responsibility of a Services specialist?
Managing force support squadron (FSS) functions.
Documenting FSS functions.
Performing FSS operations.
Inspecting and evaluating FSS activities.
79
The career field education and training plan (CFETP) provides all of the following information except
minimum core task requirements for the associated Air Force specialty (AFS)
a clear path to instill a sense of industry in career field training.
life-cycle education/training requirements.
a clear career path to success.

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