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Onboarding Session #2 Module 6 & 7 assessment Flashcards | StudBud
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Onboarding Session #2 Module 6 & 7 assessment
Onboarding Session #2 Module 6 & 7 assessment
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Module 6 Recognition Programs Module 7 Project Services Systems Overview
Flashcards
30 cards
F
Practice quiz
P
Host live
L
Questions
30
Answers
1
What are the areas of recognition?
Suggesting an idea that improves efficiency, saves $$$, or eliminates waste
Going above & beyond to resolve an issue or meet a goal
Providing outstanding customer service
Receiving consistent positive feedback internally
2
What Division and Business Unit do we work in?
Clinical Technology Operations
Clinical Services Operations
Clinical Services Project Services
Clinical Technology Project Services
3
ACE nominations can be submitted using the eForm (aka K2 on LiveLink)
True
False
4
Floating Holiday PTO CANNOT be carried over to the next year (use it or lose it)
False
True
5
Where would I find my training records (reference code, SOP title, effective date, status, trainer, etc)?
Aries
ALPS
COSMOS
TrackWise
6
Almac's money used to buy Almac logo products and other internal items is called AllenCoins
False
True
7
My laptop or other type of equipment is broken, what do I do?
nothing, that is not my responsibility
Call the Geek Squad
Submit a Service Desk IS ticket
Submit a Service Desk Non-IS ticket
8
UltronPro (aka UGK) is Almac's payroll system
True
False
9
ACE stands for...
Almac Customer Excellence
Almac Chooses Excellence
Almac Celebrates Excellence
Almac Client Excellence
10
For quick access to frequently used LiveLink folders & documents, I can save them to my favorites (in LiveLink)
True
False
11
I have to collaborate with multiple people on a document, how do I know when it is in use?
red check mark beside the document icon (Livelink classic view)
All of the Above
blue lock beside document (Livelink smart view)
It will say "Read Only" when opened which means I cannot make changes
12
To quickly access dashboards & web applications (ALPs, Trackwise, etc), I can use the ACS - User Journey Sharepoint
True
False
13
All ALPS training is mandatory
False
True
14
Someone from a different department helped you resolve an issue for a client. To say thank you, you send them a __ award
You're Appreciated!
You're Awesome!
You're the Bee's Knees!
You're the Best!
15
Which statement is true?
All documents must have a wet signature
DocuSign is used when Customers need to e-sign documents
A (Red) & B (Blue)
A Workflow is used by Almac employees internally to e-sign documents
16
I need to delete a document from an uncontrolled area of LiveLink (Dept folder, FInance, etc), what do I do?
Call WRAL Troubleshooer
Submit a Service Desk Non-IS ticket
Submit a Service Desk IS ticket
Delete it myself
17
If a business unit (example Clinical Services) performs well, each eligible employee receives a ____ discretionary bonus
1.5%
$1500
2.5%
$2500
18
The Audit tab in LiveLink shows all activity for a document (who viewed it, when it was edited, any permissions, etc)
False
True
19
Where would I find my PMP (Performance Management Plan)?
COSMOS
Aries
TrackWise
ALPS
20
ACE is a global program which recognizes positive results, behaviors, &company values demonstrated by our employees
False
True
21
MARS stands for Maintenance & Allocation of Reference System
True
False
22
Using UltiPro (aka UKG), I can submit PTO, edit tax forms, change direct deposit, print e-stubs, see organization chart
False
True
23
We can carry over or "bank" 90 hours of PTO for the next year
True
False
24
Which item(s) can a person receive for a "Long Service Award"?
PTO (Paid Time Off)
Products with the Almac logo
Gift Cards
All of the above
25
COSMOS is a system we use to generate reference numbers for documents
True
False
26
GMP and customer-specific documents are saved in the controlled area of LiveLink (QMS, Operations, etc)
True
False
27
Longevity is the name of the Employee Referral Program
False
True
28
What is the name of this game?
Kahoot!
Yahoo!
Quizlet
QuizUp
29
The Version tab in LiveLink shows who edited the document and the day & time it was saved
False
True
30
I need to delete a document from the controlled area of LiveLink (example QMS, Operations, etc), what should I do?
Submit a Service Desk Non-IS ticket
Submit a Service Desk IS ticket
Delete it myself
Call Ghostbusters