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WORKPLACE READINES #2 Flashcards | StudBud
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WORKPLACE READINES #2
WORKPLACE READINES #2
23 terms
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StudBud Administration
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220 plays
Workplace Readiness Skills
Flashcards
23 cards
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Practice quiz
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Questions
23
Answers
1
The first step in solving a problem is to:
generate potential solutions
ask for a coworker's help
define the problem
test the solutions
2
Which of the following phrases is appropriate for a formal greeting during a presentation?
Let's get started
Listen up
Welcome
Be seated
3
Which of the following is the world's largest network?
World Wide Web (WWW)
The Internet
World Access Network (WAN)
Wide Area Network (WAN)
4
Which of the following is NOT an example of a web browser
Microsoft Explorer
Microsoft Outlook
Google Chrome
Apple Safari
5
What is the total sum of money to be paid out to employees at a given time
Directory
Record
Payroll
Savings account
6
If you are interested in a promotion, which of the following is essential ?
Hire a life coach
Take coworkers to lunch
Acquire & prove new industry knowledge
Develop a friendship with your supervisor
7
Which sentence is grammatically correct?
He don't want to attend class regular
He don't want to attend class regularly
He doesn't want to attend class regularly
He doesn't want to attend class regular
8
What does EEOC stand for
Employee Effects on Companies
Equal Employment Opportunity Commission
Equal Effort Opportunity Commission
Employee Evaluation on Commission
9
Which of the following is NOT a positive reward for good ethics
Given less responsibility
Respected more in the workplace
Trusted by co-workers
Admired by friends and family
10
How should employers promote nutrition & exercise in the workplace
Offer promotions to employees w/the least % of body fat
Provide incentives to employees who visit the dietician
Provide discounts to are gyms
Require employees to participate in a diet contest
11
Project tasks have been assigned to individuals. Which action of team may hurt work of the team
Not assisting others
Having a positive attitude
Being on time for meetings
Requesting help when needed
12
You must attend an important luncheon for work and dress appropriately. You should wear
casual clothing
what you would wear for a night on the town
what you would wear for a formal event
what you would wear for a job interview
13
If leave is foreseeable, how much advance notice should be given
40 days
10 days
20 days
30 days
14
Approximately how many work-related injuries/illnesses are reported each year
6,000
5,000,000
6,000,000
5,000
15
What requires frequent safety & health inspections
Worker's compensation
OSHA
Sanitation practices
Food handler permits
16
The goals of professional networking are to develop
a resume &post it on social networking sites
a present a job "sales pitch" to an interviewer
relationships based on mutual needs/interests and trust
a resume and send it out w/business card
17
Which of the following is NOT a benefit of the Internet
Visually and graphically appealing
Difficult to use
Easily accessible for anyone across the world
Provides a large variety of information
18
An example of a desktop computer operating system is
Dell Computers
Microsoft Office 2012
Windows 8
Adobe Flash
19
What act created the minimum wage law
Equal Employment Act
Fair Labor Standard Act
Civil Rights Act
Occupational Safety & Health Act
20
The primary internal component of a desktop computer used for information storage is the
hard drive
video card
USB drive
monitor
21
Why is having cultural diversity on a company's staff a good idea
It meets the federal regulations
There is a broader range of talents, skill, & creativity
The work environment will be more ethical
It creates a homogenous work ethic
22
If you are working with a customer complaint, it is best to communicate w/the customer
through email
face to face
through the website
on the phone
23
An angry coworker complains about the way you do your job. Your best response is to
call security for help
remain calm and focused on a solution
walk away to avoid conflict
Be more assertive than he/she is
