Supports Refresher

On-Exchange Marketplace members don’t need to contact MP or their SBE to update demographics

It is a document submitted by the PCP to let the member see a specialist?

What are the ‘actions’ that you’re able to initiate when working with claims inquiry intent

What is the grace period for non APTC members in California, Texas and Washington?

Turn Around time for requesting an ID card

What are the states of enrollment that a member could be in?

The default search is set to ________ miles bo locate providers using current address

What is the most detailed document that shows the coverage, what is not covered, and how benefits will be paid?

The following are the acceptable payment options exept:

After discussing details of a claim, the caller agrees with the status. Which option should we select from the dropdown?

Retro-Termination Requests can only be requested due to having other insurance

Form 1095-A is a tax form, sent by the Health Plan to all to all members enrolled in an Off-Exchange plan

Retro Termination Requests can only be requested due to having other insurance

Members do not have to provide a reason as to why they want to cancel their coverage.

Termination requests can go back a total of ___________ based on the effective date of the new insurance.

This intent is used to document anything that is not available as an intent in OMNI

On-Exchange Marketplace members don’t need to contact MP or their SBE to update demographics True

Intent to use for 1095-A form inquiries

These are the billing information that can be given to an authorized caller exept:

Which letter is used for claims submitted this year 2024?

We are going to always transfer member to envolve for Vision and Dental Inquiries

For Dental and Vision Search Inquiries, document it in what intent?

CPT Stands for?

VALUE members cannot change or update their PCP On file