Chapter 3 Listening Flashcards

1

According to your textbook, effective listening can help you do which of the following?

2

People spend more time __________ than in any other communication activity.

3

Critical listening involves engaging in a mental argument with everything a speaker says.

4

Active listening means focusing on the speaker’s appearance and delivery rather than on her or his message.

5

According to your textbook, effective listening skills are important for

6

A major barriers to effective communication is that the brain can process words much faster than a speaker can talk.

Chapter 3 Listening