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Chapter 7 (Management) Assessment Review Flashcards | StudBud
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Chapter 7 (Management) Assessment Review
Chapter 7 (Management) Assessment Review
35 terms
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StudBud Administration
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Review vocabulary and concepts for chapter 7
Flashcards
35 cards
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Questions
35
Answers
1
Supervisors
all of these
are responsible for the direction and success of the company
none of these
are responsible for the work of a group of employees
2
Leadership is all about
the people
the product or service
competition
none of these
3
Middle managers
prepare specific plans for their part of the business
devote most of time to organizing, staffing and implementing
are specialists and are responsible for specific parts of
all of the above
4
This managerial duty involves analyzing information, setting goals and making decisions
controlling
organizing
planning
staffing
5
Team building means that the combined skills of people in an effective team
are worse than the skills of individuals working alone
none of these
are not managed well
are greater than that of individuals working alone
6
Things that cause job dissatisfaction include
assignments that employees do not like
ineffective communication and lack of recognition
all of the above
poor working conditions
7
Team building is the action or process
of promoting competition
of causing a group of people to work alone
focusing on the weakness of people
of causing a group of people to work together effectively
8
Team building
focuses on a person’s strengths & reducing their weaknesses
focuses on a person's weaknesses and reducing their strength
is one of the worst assets of a leader
9
This managerial duty is all activities involved in obtaining, preparing and paying employees
controlling
staffing
organizing
implementing
10
The definition of management is
determines if the business is setting goals
obtaining, preparing and compensating employees
accomplishing goals through effective use of resources
identifying and arranging work
11
"
Developing job satisfaction
" is an important human relations skill because
job satisfaction is important to employee well being
people are more satisfied on the job if skills are well used
employee morale is affected
all of these
12
The human relations skill of "
understanding others
" means that leaders and managers
get to know everyone's strengths and weaknesses and skills
make decisions which all people agree with
fail to recognize employee contributions
none of these
13
Tactical management style is best used when
working with employees who are not motivated
employees are doing work they enjoy
14
This managerial duty is the effort to direct and lead people to accomplish the planned work
organizing
planning
staffing
implementing
15
Managers are more directly charged with
none of these
making people happy and getting the job done
getting the job done
making people happy
16
What is "empowerment"
neither of these
removing authority or power to someone to do something
giving authority or power to someone to do something
17
There are many kinds of influence a leader can use
false
true
18
The definition of management style is
strategic
the way a manager treats and involves employee in a business
tactical
the ability of someone to motivate individuals and groups
19
This managerial duty means identifying/arranging the work and resources needed to achieve goals
organizing
controlling
staffing
implementing
20
Expert influence
all of these
is when a leader has the best interest of the group in mind
comes from the respect a person has for their leader
comes from the trust a person has for a leader
21
While managers are often in a leadership role.....
they may not necessarily go about their job as a leader
they always go about their job as a leader
none of these
they are amazing
22
Influence is defined as
none of these
a person's ability to affect the actions of others
a person controls someone else completely
a person's inability to affect the actions of others
23
Human relations is an important skill for leaders to have. What is human relations?
where people live
none of these
how people get along with each other
how people make a product
24
What is the difference between formal and informal influence?
How leaders are set up
all of these
leadership position is part of the organizational structure
leaders emerge to get a group focused on going in informal
25
This influence is the ability to get something done because of the job the leader holds
identity influence
position influence
expert influence
reward influence
26
This kind of influence results from a leader's ability to give either money or non-money items
identity influence
position influence
reward influence
expert influence
27
The human relations skill of "
self-understanding
" means that
leaders understand their own strengths and weaknesses
leaders build a team
managers command respect
leaders help people enjoy their job
28
Management is all about
the control and regulation of resources (human and capital)
the people
29
Strategic Management style works best when
employees are willing to take responsibility for the results
the work is routine with few new challenges
the employees are skilled and experienced
all of these
30
What is the "morale" of the people
the confidence of a person or group at a particular time
all of these
the enthusiasm of a person or group at a particular time.
the discipline of a person or group at a particular time
31
Executives or top level managers are responsible for
none of these
preparing specific plans for a part of a company's operation
planning the day to day work of employees
mostly planning and controlling activities
32
This managerial duty determines to what extent a business is accomplishing the goals it set
controlling
organizing
planning
staffing
33
There are several levels of management. What are they?
executive
supervisors
middle managers
all of the above
34
Leaders have to worry about how deadlines and scheduling affect their teams of people
True
False
35
The human relations skill of "
communication
" includes these categories of communication
vertical or horizontal
all of these
formal or informal, internal or external
oral or written