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MGMT 447 Exam 1 Review Flashcards | StudBud
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MGMT 447 Exam 1 Review
MGMT 447 Exam 1 Review
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1
What is comprised of employees, managers, and external stakeholders to gain the advantages of centralized training?
Training-in-residence
Balanced scorecard
SWOT analysis
Corporate university
2
With a divestiture strategy, training is most likely to be focused on what?
Integration
Efficiency
Development of the existing workforce
Innovation
3
Which of the following is NOT a step in the strategic training and development process?
Choose strategic training and development initiatives
a. Identify business strategy
Avoid measuring training outcomes
All of the above
4
What is a description of competencies common for an entire occupation, organization, job family, or specific job?
root cause analysis
person analysis
Competency model
Readiness for training assessment
5
__________ is the sum of attributes, experiences, knowledge, skills, etc. that employees invest in their work.
Social capital
Strategic capital
Human capital
Financial capital
6
Who should be involved in the needs assessment process?
Company leaders
Mid-level managers
All of the above
Trainers
7
Which of the following is NOT a workplace factor or force that influences training and learning in organizations today?
Technology
Economic concerns
Multigenerational workforce
Rapidly shrinking labor force
8
Personal knowledge that is based on individual experiences and therefore difficult to codify is called what?
Development
Explicit knowledge
Acquisition
Tacit knowledge
9
___________ workers have a specialized body of knowledge or expertise used to perform their job.
Knowledge
Tacit
Strategic
Informal
10
Which of the following can be used to describe informal learning?
Does not occur in a formal setting
Learner initiated
Motivated by an intent to develop
All of the above
11
Which of the following is NOT a factor that influences performance and learning during a person analysis?
Input
Output
Organizational characteristics
Person characteristics
12
To uncover detail, explore unexpected issues, and modify questions, which needs assessment method should be used?
Interview
Benchmarking
Survey
Observation
13
Under the human capital architecture, what is an employee’s potential to improve company effectiveness and efficiency?
Global presence
Knowledge
Uniqueness
Strategic value
14
____________ facilitates learning of job-related competencies, knowledge, skills, and behaviors by employees.
Learning
Retention-planning
Training
Performance appraisal
15
Which of the following is NOT a method used for conducting a needs assessment?
Focus group
Crowdsourcing
Experiment
Observation
16
Which of the following is NOT one of the components of conducting a needs assessment?
Organizational analysis
All of the above are components of needs assessment
Task analysis
Person analysis
17
Pixar is an example of a ___________ organization, characterized by an enhanced capacity to learn, adapt, and change.
learning
divested
growth
unique
18
Which of the following is a likely training choice under an external growth strategy?
Efficiency
Skill currency and development of the existing workforce
Integration, redundancy, and restructuring
Creation of new jobs and tasks, innovation, and talent management
19
__________ is a plan that integrates the company’s goals, policies, and actions to influence who and what gets trained.
Business strategy
Knowledge management
TMT
Global presence
20
___________ are principles and virtues that symbolize the company's beliefs.
Vision
Metrics
Strategic initiatives
Values
21
Which of the following statements about employee training is TRUE?
Training expenditures are declining
Demand for specialized learning is rising
The use of technology-based learning delivery methods is declining
All of the above
22
______________ refers to the process used to determine whether training is necessary.
Norms
Performance appraisal
Benchmarking
Needs assessment
23
What is the process of attracting, retaining, developing, and motivating highly skilled employees and managers called?
Retention strategy
Talent management
Staffing
Knowledge management
24
Which of the following is NOT an advantage of centralized training?
Stronger alignment with business strategy
Unique metrics used to evaluate training for each department
Easier to manage talent during times of change
Streamlined processes