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English GOLDEN Flashcards | StudBud
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English GOLDEN
English GOLDEN
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A few questions to Golden Rules and a few to the UK
Flashcards
11 cards
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Practice quiz
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Questions
11
Answers
1
What are effective telephone skills?
taping slow
eating loud
speaking hard
impression positiv
2
What is the most important thing for a successful sales pitch ?
ambient noise
self-consciousness(confident)
be polite
chew bubble gum
3
Lunch breaks are very important to regenerate energy
True
False
4
What is the importance of telephone skills?
good telephone skills gives you somthing
good telephone skills makes you happy
good telephone skills retain customers
good telephone skills is easy to have
5
!GOLDEN! rule of phone skills (Be aware)
WHISKEY/QUEBEC/MIKE/KILO
GOLF/OSCAR/LIMA/DELTA/ECHO/NOVEMBER
Think befor you Tip (This is the right answer) !!!
OSCAR/LIMA/DELTA/QUEBEC/MIKE
6
Scotland is in the EU
False
True
7
Are this the basic telephone skills?
speaking, reading, writing, and listening
True
False
8
Who is the head of the british goverment ?
Boris Johnson
The King or Queen Scottland
King Charls
The Ice Queen (Olaf)
9
What do the british call their
Blutwurst?
Dark Mash
What comes out of your gut
Black Pudding
Red Slurry
10
How old is the (Modern English) language
1652
1500
1750
1150
11
What are telephone techniques?
Powerful Telephone Techniques are...
Offer an enthusiastic greeting.
Allways answer the phone with your first name.
Answer the phone by the 3rd ring.
Stop what you're doing at the time.