MGT 420 Exam 3 - Review

Power that comes from who you know is called _________.

The best leadership style to use when tasks are highly repetitive is __________.

Organizational politics occur in the _________ of an organization

_______see their responsibility as being stewards for the good of the whole.

In communication, ___________is anything that interferes with the transference of the message.

______occurs when one must choose between two equally attractive alternative courses of action.

Organizational silos _____________ communication.

Individuals who engage in voice likely have a ____________.

To help avoid the dangers of charisma, leaders should reduce __________.

We could almost say that it is in ____________ that leadership is created.

Which communication is the best choice for sending a complex message?

The negotiation pitfall that in order to win, the other party must lose or give up something is

When the leadership role at the top is divided among multiple people, it is called ___________.

Both ____________ goals should be considered in any negotiation.

Bass modified Burns’ theory to focus on __________ rather than moral interests.

The obligation created when someone does you a favor is ____________.

Punishment for failure to conform to influence attempts describes this type of power.

One of the problems with the suppression of conflicts is that it ____________

If one doesn’t understand the word that the other is using the communication is suffering from

_________ is a passive form of resistance that involves noncompliance.

Charisma is most aptly described as a __________ process.

The “born” argument in leadership implies that leaders should be __________

If a manager & subordinate have a lot of trust & support for one another, we can say they have

Ethical leadership theory is a __________ theory of leadership.

Individuals who have _________ know how to read political situations and respond effectively

Personal bias is an example of ___________ in the communication process.

Networking builds _________ in organizations.

A rule of thumb for whether you can violate norms in a relationship is to not over expend your

The three criteria for effective negotiation are ___________

Complexity leadership approaches offer an alternative to ________ organizing principles.

Among the rules for active listening is _____________ .

Social power differs from _________, which is power made operative against another’s will.

____study qualities/characteristics to identify association with leader emergence/effectiveness

Conflict that ends up being “functional” for the people & organization involved is most likely

A lose–lose conflict is likely when the conflict management approach is one of____________.

Legitimate power is a form of _________ power.

The key contribution complexity offers to leadership is the understanding of

The idea that social power can be an expanding pie is the basis for the trend toward

A manager who wants to increase voice in his department should increase ________.

When someone returns a favor to relieve an obligation very quickly it is an example of _______.

Conformity is an example of ____________.

Relationships develop through a process of ________________ .

People use ____________ in deciding whether to grant a leadership claim.

Another name for integrative negotiation is ____________.

_______ is an example of an informal channel through which information flows in an organization

The conflict management approach best described as both highly cooperative & highly assertive?

Power distance is an example of ________.

______ help people have influence in organizations & provide protection against powerful others

Constructive criticism is most effective when it is

The primary focus of supportive communication principles is

Social power differs from _________, which is power made operative against another’s will.

A type of leadership that is often missed in discussions of leadership is _______ leadership.

Failure to comply because a directive does not fall in acceptable range of requests is called

In _______ a neutral third party acts as judge to determine resolution.

A/an ________occurs in the form of disagreement over ends/goals and the means to accomplish.

___________ occurs through processes of claiming and granting.

_________ says that if you do not use power appropriately others will rise up to take it away.

___________occurs when words convey one meaning but body posture conveys something else.

The two meta-categories of leader behaviors found in the behavioral approaches are

Power distance is an example of ________.