Chapter 7-Management & Leadership

Effective managers should use strategic management rather than tactical management

Is communication from one manager to another horizontal communication?

Ability to motivate individuals and groups to accomplish goals

Employees are more willing to support someone whom they trust and respect

Is strategic management a style in which the manager is more controlling?

The important principles that will guide decisions and actions in the company

Are mid-managers responsible for specific areas of operation in a business?

Identifying and arranging the work and resources needed to achieve the goals that have been set

Power resulting from personal characteristics of a leader rahter than the formal structure of an organization

The ability to motivate individuals and groups to accomplish important goals

Is communication with suppliers an internal communication?

Power based on a leader's position within the formal structure of an organization

Process of accomplishing goals of an organization through effective use of people and other resources

Entrepreneur who starts a new business is not considered to be a manager

Are planning, staffing and controlling all functions of management?

Criticizing rather than praising employees is another way to exercise influence

Examples include money, job, benefits, or recognition

Having authority over others results in positive responses to requests

Determines to what extent the business is accomplishing goals it has set

Is it true that "leaders are born and not made"?

Ensure that appropriate standards of conduct are maintained by everyone who is a part of the business

Are core values guiding principles of the company?

The effort to direct and lead people to accomplish the planned work of the organization

Do ethical business practices involve only the company's executives?

which level of management spends most of its time completing planning and controlling activities?

Important principles that guide decisions and actions in a company are known as

The way people get along with each other

All of the activities involved in obtaining preparing, and compensating the employees of a business

Other employees acknowledge that the person has specialized knowledge

Managers are responsible for the ethical actions of a business

Enables a person to affect the actions of others

research has proven that effective leaders are born and not made

which of the following is NOT a standard of ethical behavior

Analyzing information, setting goals, and making decisions about what needs to be done

The way a manager works with and involves employees

Which of the following is NOT one of the five functions of management