intro review

Cultural tourism is motivated by:

One strategy some quick-service restaurants are using to increase sales is:

Which of the following is NOT a Disney theme park?

The largest independent theme park in the United States is:

Event tourism is a relatively new term defined as the systematic planning, development, and marketing of:

Outbound international tourism can be described as:

Franchises are often affiliated with:

Gaming entertainment is the business of hospitality and entertainment with a core strength of:

Casino hotels are different from other hotels because:

Places where members gather for social, recreational, professional, or fraternal reasons are called:

Empowerment is:

Tour operators:

Hotel restaurants cater to both:

The primary function of a convention and visitors' bureau is to:

Which theme park is the official home of the Peanuts© characters?

The interrelated nature of hospitality and tourism means that:

The UNWTO strongly suggests all tourism should be:

Internal customers are:

Which is the main benefit of franchise ownership?

The best California wines are produced:

The leading international organization in the field of travel and tourism is:

Managed services include all of the following except:

In-flight foodservice management operators:

Which characteristic is not typically found in a business traveler?

Franchising is a concept that allows hotels to:

Legislation that governs the sale of alcoholic beverages is known as:

The difference between TQM (total quality management) and QC (quality control) is which of the following?

The rack rate is:

Which of the following is a benefit to the franchise company?

Which of the following is a major benefit of the hub-and-spoke system adopted by major U.S. airlines?

Moments of truth are:

Travel is on the increase and should increase in the coming years. Reasons for this include all of the following except:

Sodexho, a leading food and facilities management services company in North America, deals primarily in which areas?

Beer is a brewed and fermented beverage made from ________ and flavored with ________.

The secretary of the club is responsible for:

Casino gambling was authorized in New Jersey by the:

What organization lends substantial sums of money for tourism development in the form of low-interest loans?

With country clubs, the type of membership that enables members to use all the facilities all the time is a(n)

By providing training on the responsible service of alcoholic beverages to servers and bartenders a business owner can:

Proof is:

Budgeting is easier with on-campus college foodservice because:

Which of the following costs is typically the highest cost in operating a restaurant?

Which of the following departments is not typically part of the hotel food and beverage division?

An example of a professional club would be:

Guest counts or covers are:

economy or budget hotels became popular by focusing on:

In the hospitality industry, perishability means:

A key element in planning for theme park management is:

Spirits differ from wine and beer in that they are:

Room occupancy percentage (ROP) is determined by:

Interdependency between various segments of the hospitality industry means:

Formulating a budget that projects sales and costs on a weekly and monthly basis is known as:

Which company originally opened its theme park for employees to relax and have fun when they were not on the job?

Franchisee drawbacks include all except which of the following?

A wine expert, often found on the staff of a fine dining restaurant, is called the:

A position description for the front office includes all of the following tasks except:

Inbound international tourism can be described as:

If the total rooms occupied are 622 and the total rooms available are 850, then the room occupancy percentage is:

The gaming entertainment industry is beneficial to the government due to:

The multiplier effect occurs when:

The most notable wine-producing country in Europe is:

The largest department in the hotel, in terms of number of employees, is:

The club member or official who is the leader in policy making is the:

Quick service restaurants are known for their:

Beer is made up mostly of:

Wine is the fermented juice of freshly gathered ripe:

Forecasting restaurant sales has two components:

Standardized recipes are used in a production kitchen in order to:

The front of the house in a restaurant includes:

Many eco-tourism destinations are located in:

The type of club that is predominantly business oriented is a:

If total sales were $2550.00 and 110 guests were served, the average guest check would be:

Crucial to the successful operation of a campus cafeteria is:

Which of the following has had a significant impact on increased air travel?

If rooms revenue is $75,884 and the total number of rooms sold is 662, then the average daily rate is:

Wines are often first classified by

The golf course manager is responsible for all of the following except:

One of the world's most geographically diverse and respected hotel and gaming companies is:

A clubhouse, golf course, banquet facilitie, swimming pool, bar, and restaurant are characteristic of what type of club?

Which of the following would not be a moment of truth?

Benefits to owning an independent restaurant include all but which of the following?

Average guest check is calculated by:

Ethics is:

The best known sparkling wine is:

The person usually responsible for greeting and seating guests :

Walt Disney World, in Florida, is composed of how many major theme parks?

TQM, or Total Quality Management, is:

Travel agents:

Hotels classified by location might include:

In addition to providing educational opportunities, SeaWorld Parks and Entertainment Corporation is also active with:

Since its introduction, the pineapple has been internationally recognized as:

Great service:

The gaming industry has grown from just two jurisdictions in 1976 to some form of legal gambling in all but ____ states.

Sustainable tourism is often referred to as:

The person at a desk in the lobby of a hotel who assists guests with restaurant reservations, directions, and tickets

Cocktails are usually:

A guest is anyone who:

The treasurer of the club is responsible for:

Managed foodservice differs from commercial foodservices in that with managed foodservice:

By law, champagne may only: