Restraining forces are

Factors that work against change, creating resistance

‘Net profit figures’ is the

Numbers showing the difference between revenue & expenses

‘Number of customer complaints’ is the amount of...

Customers expressing dissatisfaction with the business

Porters' Lower of cost strategy is when?

Businesses aim to minimise production costs in order to compete on price

‘Level of staff turnover’ is the

Amount of employees leaving the business and neet to be replaced

Factors that encourage, foster and initiate change

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VCE Unit 4 Business Management AOS 1 Reviewing Performance - the need for change pre post test

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Questions 15

Answers

1
An increase in the rates of staff absenteeism could mean?
World Cup Soccer
COVID outbreak
Low corporate culture
New playstation game launch
2
Which is not a pressure for Change
Globalisation
Legislation
Technology
Management Styles
3
Porter's Differentiation Strategy refers to:
Quality and Premium Price
Lower of cost
Cheap and nasty
Different and strange
4
Restraining forces are
Strategies for making change resistors to conform
Factors that work against change, creating resistance
Strategies for influencing employees to accept a change
Factors that encourage, foster and initiate change
5
The two key approaches to strategic management according to Porter’s Generic Strategies are:
Communication and support
Lower cost and differentiation
Manipulation and threat
Management and employees
6
‘Net profit figures’ is the
Share of industry sales for a product, expressed as a %
Change in productivity in one year compared to the last
Numbers showing the difference between revenue & expenses
Amount of products sold in normal operations
7
‘Number of customer complaints’ is the amount of...
Customers expressing dissatisfaction with the business
Unwanted or unusable material created by production
Staff leaving the business and needing to be replaced
Products sold in normal operations
8
Porters' Lower of cost strategy is when?
There is an end of year sale
Is where a business lowers it selling price on everything
Businesses aim to minimise production costs in order to compete on price
Businesses make employees redundant
9
‘Level of staff turnover’ is the
Share of industry sales for a product, expressed as a %
Amount of employees leaving the business and neet to be replaced
Amount of products sold in normal operations
Amount of unwanted / unusable material created in production
10
To be proactive means to
Wait for change to occur
Initiate change
Force change on a business
React when change occurs
11
An example of a restraining force is
A positive corporate culture
High productivity
Organisational Inertia
Pursuit of profit
12
Driving forces are
Strategies that exert influence over others
Factors that encourage, foster and initiate change
Factors that work against change, creating resistance
Strengths Weaknesses Opportunities and Threats
13
An example of a driving force is
Communication
Managers
Dissatisfied employees
Organisational inertia
14
Force Field Analysis theory was developed by
Lewin
Porter
Locke and Latham
Senge
15
Which two words are used to describe Lewin's force field analysis
Weighting and Ranking
Yeah and Nah
Hurdles and Leaps
Weight and Height

VCE Unit 4 Business Management AOS 1 Reviewing Performance - the need for change pre post test Flashcards | StudBud