Chapter 12 - Computers in the Medical Office (Pearson)

Question 1

A_ program is software that scans the computer data to detect & disable malicious virus programs that can harm your data

Accepted Answer

Virus protection

Question 2

The HIPAA Security Rule does NOT include __ safeguards.

Accepted Answer

personal

Question 3

Which of the following would be a drawback to using social medial in the medial office?

Accepted Answer

Personal info. posted by employees reflecting negatively on the facility

Question 4

Database management applications are electronic _____.

Accepted Answer

filing systems

Question 5

By using __ in the handling all medical records, the MA conveys to the Pt that confidentiality is of importance.

Accepted Answer

discretion

Question 6

Which is NOT considered an outside invador that accesses confidential information and commits identity theft?

Accepted Answer

Employee

Question 7

A ___ is a multifunction device that may include a phone, an email reader, and an Internet browser.

Accepted Answer

handheld

Question 8

You should adjust the seat height so your feet are ___ the floor & your knees are equal to/slightly lower than your hips

Accepted Answer

flat on

Question 9

The ___ is a small oblong device that the operator rolls over a hard, flat surface to control the movement of the cursor

Accepted Answer

mouse

Question 10

A(n) ___, also known as an electronic medical record (EMR), is a computerized version of a patient's medical history.

Accepted Answer

Electronic health record (EHR)

Question 11

A ___ is a programmable machine or system of hardware that responds to a specific set of insturctions & performs a list

Accepted Answer

computer

Question 12

Which of the following does NOT help protect the confidentiality of medical information?

Accepted Answer

A monitor facing the reception area

Question 13

The __ of a computer acts as a traffic controller, directing activities & sending electronic signals to the right place

Accepted Answer

CPU

Question 14

The acronym ROM refers to ______.

Accepted Answer

read-only memory

Question 15

Which of the following social media sites has the benefit of employment networking?

Accepted Answer

Question 16

A microprocessor is considered the heart of the CPU and has which 3 characteristics?

Accepted Answer

Instruction set, bandwidth, and clock speed

Question 17

To transfer information from the computer monitor onto paper or hard copy, ___ are used.

Accepted Answer

Printers

Question 18

Resting your wrists on the wrist rest while ___ is NOT recommended.

Accepted Answer

typing

Question 19

Which of the following is an example of a HIPAA Security Rule technical safeguard?

Accepted Answer

Constructing firewalls to prevent intrusion

Question 20

___ devices, such as a display screen, printer, & other devices, enable the user to obtain data from the computer

Accepted Answer

Output

Question 21

___ is software that allows the user to speak into a microphone and translates the spoken words into commands or text.

Accepted Answer

Voice recognition technology (VRT)

Question 22

The __ is a computer network made up of thousands of interfacing networks worldwide.

Accepted Answer

Internet

Question 23

If you must write your password down, keep it in an __ place and do NOT identify it as a system password.

Accepted Answer

secure

Question 24

Which of the following is NOT an example of why computers are used in medicine?

Accepted Answer

To improve ergonomics

Question 25

The ___ is the brain of the computer.

Accepted Answer

CPU

Question 26

Practice management software (PMS) manages administrative & buiness functions including all of the following EXCEPT:

Accepted Answer

determining patient diagnosis

Question 27

___ computers allow users to carry their work with them.

Accepted Answer

Laptop

Question 28

The time it takes for the electronic signals to come and go is measured in ____.

Accepted Answer

megahertz

Question 29

___ software allows users to create things such as spreadsheets, documents, or presentations.

Accepted Answer

Application

Question 30

___ is the actual physical equipment that is used by a computer to process data.

Accepted Answer

Hardware

Question 31

Many medical offices change ___ every 30-90 days for added security.

Accepted Answer

passwords

Question 32

____ application allow the user to manipulate data by rows and columns.

Accepted Answer

Spreadsheet

Question 33

To perform & enhance quality patient care through data collection, eliminate duplication of work, & decrease ____.

Accepted Answer

errors

Question 34

___ printers are faster and quieter than dot-matrix printers, and they can produce typewritten-quality work.

Accepted Answer

Laser

Question 35

The ___ should be positioned so that it cannot be easily seen by patient's.

Accepted Answer

monitor

Question 36

Technical ___ are electronic protections to prevent unauthorized access over networks & to encrypt all e-PHI.

Accepted Answer

safeguards

Question 37

When choosing a password, which of the following would be the best choice?

Accepted Answer

Unique combination of letters

Question 38

A medical assistant who wanted to type a letter to a patient would likely use a ___ program.

Accepted Answer

Word processing

Question 39

Used for scheduling, accounting, medical records, & Pt registration & consist of seperate components as a monitor/mouse

Accepted Answer

Desktop

Question 40

A(n) ___ device, such as the keyboard and scanner, feeds instructions and data into a computer.

Accepted Answer

input

Question 41

Users access the Internet through a commercial _______.

Accepted Answer

Internet Service Provider

Question 42

___ is a comprehensive software program that manages the administrative & business functions of a medical practice.

Accepted Answer

Practice management software (PMS)

Question 43

All of the following are examples of methods used to protect computers EXCEPT:

Accepted Answer

Cookies

Question 44

When selecting a new computer system, which should be an issue to consider regarding hardware requirements?

Accepted Answer

How the system will be backed up.

Question 45

Which of the following is NOT an issue to consider when selecting a new computer system?

Accepted Answer

How ergonomics will be established.

Question 46

____ involves copying all files from the computer to an external medium, such as an external hard drive or optical disc.

Accepted Answer

backup

Question 47

Today's medical offices are increasingly using different types of computers such as laptops, notebooks, and ______.

Accepted Answer

tablets

Question 48

Which type of backup allows the system to be restored excatly as it existed on the original computer?

Accepted Answer

System imaging

Question 49

Applications provide the user to create, edit, store, & print things such as letters,manuscripts,transmittals,&documents

Accepted Answer

Word processor

Question 50

A portable __ drive, also known as a jump drive, thumb drive, or flash drive, is a small portable storage device

Accepted Answer

USB

Question 51

___ means to code or scramble data to be unreadable unless you have the decoding key.

Accepted Answer

Encrypt

Question 52

___ safeguards are the controls an office as in place to prevent unauthorized people from physically accessing Pt data.

Accepted Answer

Physical

Chapter 12 - Computers in the Medical Office (Pearson)

Questions 52

Chapter 12 - Computers in the Medical Office (Pearson)

Questions 52